20 N Upper Wacker Dr | Chicago, Illinois | 60606 United States
Provides solutions and/or services in the following categories:

SupplyHive provides software to measure and manage Supplier Performance. If you are still collecting stakeholder feedback, operational metrics, qualitative and quantitative data in a spreadsheet or survey tool, come see the hottest tech in the procurement space. Automate and modernize your Supplier Performance Review process, score your most strategic suppliers, and get a 360 degree view of your most critical supplier relationships. Over 30,000 reviews have been posted in The Hive and growing every day. If you want a world class Supplier Performance process, come see SupplyHive

SupplyHive One-Sheet Learn More

2019 Future 5 nominee SupplyHive provides a tool for evaluating employee satisfaction with indirect suppliers by gathering and analyzing data about supplier performance while offering a streamlined, B2C-like consumer experience. To oversimplify, it’s Yelp for suppliers.

SupplyHive strives to help businesses improve their overall relationships with their suppliers. It does this by forming a 360-degree feedback loop, asking suppliers to rate themselves in the same categories as the buyers that reviewed them, as well as to rate the buying company itself.

SupplyHive subscribes to the philosophy that gathering and managing performance-related information (e.g., basic supplier info, performance metrics, action plans) does not constitute true supplier relationship management; rather, the process of gathering, measuring and managing feedback (from both sides of the relationship) is fundamental to nurturing and improving a relationship (or, in worst-case scenarios, in determining whether it’s time for a breakup).

SupplyHive describes this approach as acting like a marriage counselor and business coach for the buyer and supplier. Check out their vendor analysis Part 1, Part 2 in PRO for more.

So, why did SupplyHive make it onto the 2019 Future 5 list?

SupplyHive has entered the SRM market at an opportune moment. In the face of increasing automation and improving analytical technologies like AI, procurement professionals are feeling a growing urgency to extend their function’s value beyond transactional enablement alone. As such, strategically managing and developing relationships with suppliers has become a key focus.

Yet, while interest in the benefits of SRM-program investment — from incremental cost reduction to risk avoidance and service/quality-level improvement — has steadily risen, the needed professional skills and process-specific tools to support these efforts have comparatively lagged.

SupplyHive deftly offers a solution to both the skills and deficits that procurement is facing. And at the heart of it all, the vendor is laser focused on doing one thing extremely well — an approach its rapidly growing client roster seem to be validating.

Any threats or challenges ahead?

While SupplyHive does have a compelling value proposition for companies that currently run supplier performance management (SPM) programs, the vendor does not have as strong a case with businesses that aspire to run such a program, which, as research on procurement’s SRM maturity indicates, represents not a small number of procurement organizations globally.

If SupplyHive wants to expand its client base beyond just those businesses currently running SPM programs — which one could argue will eventually become necessary in order to attain true scale — it may need to explore untapped opportunities in product and ecosystem development.

  • 10 Theories on Procurement Technology Venture Stage Investment (Thesis 6: Supplier Collaboration: Goodbye Tinder, Hello eHarmony)
  • 10 Theories on Procurement Technology Venture Stage Investment (Thesis 3: UI/UX & Adoption)
  • Afternoon Coffee: China suspends penalties on U.S. goods; LawGeex secures $20M funding round; Catch up with the Future 5 vendors on ’50 to Watch’ list
  • Who made the 50 Providers to Know and 50 Providers to Watch lists 2020?
  • 2020’s top vendors named in new ‘50 Providers to Know’ and ‘50 Providers to Watch’ lists
  • Segmenting the Procurement Tech Market: A Simple Visual Guide to Picking the Right Software Tools [PRO]
  • Afternoon Coffee: ASCM issues 1st sustainability certification; Jason Busch covers Digital Procurement World; Spend Matters launches Future 5
  • Introducing Spend Matters Future 5 – Five Innovative Start-Ups for 2019
  • Contact SupplyHive