Author Archives: Andrew Karpie

Staffing suppliers respond to COVID-19 — What does Bullhorn’s survey data tell us?

The vast majority of spend on contingent workers goes through staffing suppliers. More procurement control and VMS have exerted continuous pressure on supply bases to perform with greater efficiency, driving suppliers to use more technology for a wide variety of purposes. COVID-19 has brought a shock to an industry that may cause staffing businesses to rethink how they operate at a more fundamental level.

Bullhorn, the leading software solution provider to staffing firms, recently published the results of a survey that took the temperature of some 800 staffing company respondents globally. Bullhorn’s recent survey posed a number of questions to firms in May of this year about how they were adapting to the COVID-19-induced demand shock that came months prior.

This Spend Matters PRO article looks at the Bullhorn survey data and adds context, as well as providing our perspective on the temp-staffing supplier industry segment looking forward into 2021.

Catalant: Vendor Analysis, 2020 — Solution Overview, SWOT, Tech Selection Tips

big data

This Spend Matters PRO Vendor Analysis offers a candid take on Catalant and its capabilities. Catalant provides enterprises with digital platform-based solutions that enable enterprises to conduct strategic initiatives and projects with high-caliber expert business talent. This brief includes an overview of Catalant and its solution offerings, a summary solution evaluation, a SWOT analysis and a selection checklist for companies that might consider the provider.

MBO Partners acquires open innovation crowd platform MindSumo — Context, Deal Rationale, Analysis

MBO Partners’ acquisition of MindSumo last week may have raised some eyebrows — or at least caused some puzzlement — in the relatively slow-moving contingent workforce industry. But while the oft-declared statement, “the world of work is changing,” is now a bit of truism, MBO’s acquisition and platform strategy now puts the company squarely in the middle of some of those long-term changes.

In this Spend Matters PRO brief, we describe MBO Partners and MindSumo as solution providers, frame the broader business context of the acquisition and discuss MBO’s strategic acquisition perspective (informed by a recent conversation with MBO’s CEO, Miles Everson). We also provide our own perspective on the significance of MBO’s move.

The Contingent Workforce and Services (CW/S) Insiders’ Hot List: October 2020

Welcome to the October 2020 edition of Spend Matters Insiders’ Hot List, a monthly look at the contingent workforce and services (CW/S) space. For those new to the Hot List, each edition covers the prior month’s important or interesting technology and innovation developments in the CW/S space. Find details on platforms, Fiverr — and one site that helps source workers for evictions.

Coronavirus impacts the world of work (Part 3): Acting in an uncertain economic recovery

home working

While COVID-19 has disrupted the U.S. economy in ways which were practically inconceivable a year ago, it has also overturned long-standing, fundamental assumptions of how businesses must operate. Organizations, for example, are finding that they can operate with a larger remote workforce, they can flex their now-significant contingent workforces, and they have access to technology that can make business transformation possible. This should also be a time for procurers of contingent workforce and services (CW/S) to re-evaluate and reset their assumptions. Right?

This is the third part of the “Coronavirus impacts the world of work” series focusing on contingent workforce/services management in the era of the COVID-19 pandemic. Each part of the series aligns to one of the four stages of the crisis that we mapped out in the spring:

Part 3 of this series now addresses what we called the recovery/upswing stage, looking at what it means, assessing the current environment and trends, and presenting considerations for organizations and CW/S practitioners.

TalentNet: Vendor Analysis — Solution Overview, SWOT, Tech Selection Tips, Analyst Summary

This Spend Matters PRO research brief provides an introduction to TalentNet, a direct sourcing and brand-based talent acquisition solution. It’s a software-as-a-service offering that enables businesses to attract, assess, onboard and manage contract workers — and now, permanent workers.

TalentNet falls within the solution category that Spend Matters refers to as Direct Sourcing of Workforce/Services (DSW/S). The company has recently expanded its solution to support direct sourcing of permanent employees as well as contract workers.

TalentNet was covered in the Spend Matters SolutionMap for software solutions that enable businesses to direct source and manage their contract workforce and small service providers (where it was mapped as a SolutionMap Value Leader (upper right quadrant) for our Nimble, Deep, Turn-Key and Global personas).

In An Executive’s Guide to Direct Sourcing of Contract Work/Services Part 1, Part 2 and Part 3, Spend Matters covered the modern concept of direct sourcing; the emerging, digital direct sourcing ecosystem; enabling direct sourcing technology solutions; and practice notes for executives moving in this direction. TalentNet is a pure-play, purpose-built technology solution provider that has pursued its own differentiation direction, as we will discuss. 

This Vendor Analysis takes a closer look at TalentNet, providing an overall understanding of the company and its solution, a summary assessment of features and functions, a company SWOT analysis, and a selection checklist for companies that might consider TalentNet.

New solution Fiverr Business continues Fiverr’s up-market move, helps teams collaborate remotely with freelancers


Fiverr International Ltd., the online freelance services marketplace, announced the launch of Fiverr Business. The new subscription-based solution provides a way for larger, buy-side organizations to engage and work with freelancers. As such, it is a step up-market for Fiverr and a way to respond to a market adopting remote work models amid the coronavirus disruption.

Renhead: Vendor Analysis (Solution Overview, Strengths/Weaknesses/Opportunities/Threats, Tech Selection Tips)

This Spend Matters PRO Vendor Introduction offers a candid take on Renhead and its capabilities that help companies (and their MSPs) manage their sourcing of both contingent and permanent workers. The brief includes an overview of Renhead and its solution offerings, a summary solution evaluation, a SWOT analysis and, lastly, a tech selection checklist for companies that might consider the provider.

The Contingent Workforce and Services (CW/S) Insiders’ Hot List: September 2020

Welcome to the September 2020 edition of Spend Matters Insiders’ Hot List, a monthly look at the contingent workforce and services (CW/S) space. For those new to the Hot List, each edition covers the prior month’s important or interesting technology and innovation developments in the CW/S space.

In the last Hot List, we covered key events and developments that took place in July 2020, including the launch of the SAP Fieldglass External Talent Marketplace, service procurement solution Medpricer becoming Conductiv, Wazoku acquiring Innocentive, and developments in the emerging group of “neobanks” serving freelancers and small providers.

So, was August a hot month? Temperatures were high, certainly in the U.S. But in terms of new developments and innovation in the CW/S space, the heat and the beat goes on in both the northern and southern hemispheres. So let’s check out the hotspots.

Zivio solution overview: A new offering for services sourcing and spend management

The UK-based software company Talon (officially Talon Operating Ltd.) has launched a new service/SOW solution called Zivio.  The company also offers Talon, a direct sourcing and FMS solution, that is covered in Spend Matter’s Direct Sourcing of Workforce/Services (DSW/S) SolutionMap.

Spend Matters has been following the contracted service/SOW solution market segment for some years, including identifying new solutions.  We recently had a chance to talk with Talon Operating’s CEO and co-founder, Jonny Dunning, to get the lowdown on Zivio, including a walkthrough demo.

This Spend Matters PRO analysis will begin with some background on the sourcing and management of noncontingent-workforce and contracted services. We will then discuss some of what we learned about Zivio.

Fiverr’s Q2 2020 financial results soar, driven by coronavirus freelance activity and other factors

procurement solutions stocks

Amid the workforce disruption of the coronavirus crisis, Fiverr’s Q2 2020 revenue grew by 82% over revenue in Q2 2019, and the company achieved positive adjusted EBITDA for the first time, said the online freelancer services marketplace and ecosystem in announcing its latest financial results Wednesday.

Upwork’s Q2 2020 financial results demonstrate resilience amid COVID-19, but investors want more

Upwork, the online freelancer marketplace and workforce solution provider, released its Q2 2020 financials. The results reflect that the company has shown resilience in the COVID-19 pandemic to date. And management views the current shift to remote work and the need for a more flexible workforce as positive leading indicators for the business. But investors appeared to be less optimistic.