Author Archives: Andrew Karpie



Catalant’s Reimagining Work 20/20 Report: Good Imagination or Perfect Vision?

Catalant, a provider of innovative solutions to access and maximize the value of expert talent, recently released a report entitled “Reimagining Work 20/20.” In essence, the report focuses on the evolving relationships among organizations, expert workforce and the so-called future of work. Reimagining Work 20/20 examines why and how organizations are already or will need to begin a transformational journey (our words) to arrive at place where they can take full advantage of what Catalant calls the “radically agile workforce.” It also acknowledges and cautions that the journey to becoming an agile organization will be a challenging one.

The SAP Fieldglass Digital Network: What Is It and What Does It Mean?

SAP Fieldglass announced in March the first stage in the development of its Digital Network, a new way for businesses to access alternative digital suppliers of workforce and services. Prominent among these suppliers are online talent marketplaces, which engage and aggregate one or more general categories of talent, typically freelancers/independent workers. While larger enterprises have generally been slow to utilize these emerging digital suppliers — especially through a managed buying channel and a VMS — we’ve observed that levels of curiosity and interest have been trending upward. Within SAP Fieldglass, these marketplaces and other digital platforms are treated as additional contingent workforce suppliers within a “multichannel” sourcing framework.

We had an opportunity to connect with SAP SAP Fieldglass President Rob Brimm and members of his staff to discuss what the Digital Network is and what it means from the SAP Fieldglass perspective. Below, we share some of what we learned, as well our own perspective on how this development fits into a broader industry context.

The 2018 Beeline Conference: What Did We Learn?

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The 2018 Beeline Conference, which officially wrapped up Wednesday, may in retrospect be a milestone event for the company. Not only was the conference well attended, well organized, informative and analyst friendly in terms of access and transparency, it also provided visibility into a company that has weathered a near-perfect storm in 2017 and is now unfurling its sails, looking toward the horizon. Realistically, on the voyage ahead, there will be both smooth sailing and rough seas — and as any seasoned mariner knows, that’s just how it is.

What’s New on the Beeline Technology Horizon: BeelineOne

Beeline Senior Vice President of Strategy Colleen Tiner made two important product announcements at the 2018 Beeline Conference Tuesday, providing a clearer technology roadmap for the company following its merger with IQNavigator. The first announcement concerned the completion of Horizon, Beeline’s name for its new underlying microservices platform. The second covered the development of BeelineOne, a user-facing product that delivers a common set of capabilities from both Beeline and IQN’s platforms.

To learn more about Horizon and BeelineOne, we spoke with the Beeline engineering team to understand what is complete, what is available and what is in the works.

2018 Beeline Conference: CEO Doug Leeby Talks Integration Hurdles, What Lies Ahead

Doug Leeby kicked off the 2018 Beeline Conference Tuesday with a talk on how Beeline has done over the past year and where it is headed. Given our interest in Beeline’s progress post-merger with IQNavigator, Leeby’s talk was very helpful. Compared with past years, Leeby’s keynote was notably more serious, focused on the here and now rather than technology and innovation. Specifically, Leeby emphasized Beeline’s increased “customer focus” — no doubt of critical importance given the typical challenges that come with integrating two companies.

The 2018 Beeline Conference: What Lies Ahead in a Changing World of Work

The 2018 Beeline Conference kicks off Monday in Amelia Island, Florida, the company’s second annual event since its merger with IQNavigator in December 2016. The conference will provide a good opportunity to review Beeline’s technology and product strategies, to be sure, but we at Spend Matters are also interested in the broader picture. In particular, we are eager to gauge Beeline’s progress as it evolves from simply a vendor management system (VMS) to something much bigger. 

What You Don’t Know Can’t Help You: Why Crowdsourcing Is Alive and Growing

Crowdsourcing is obscure concept for many, but one that is also widely in use. Large organizations ranging from Coca-Cola and Starbucks to AstraZeneca and NASA are increasingly experimenting with the approach, finding solutions for everything from sweetener development to answers to citizen science projects. And they’re not the only ones. In fact, there is considerable evidence that even midsize organizations are using and benefiting from crowdsourcing, too. To bring contingent workforce and services category managers and sourcing practitioners up to speed on these developments, we recently published “Crowdsourcing: New Trends and Developments” (Part 1 and Part 2).

Crowdsourcing: New Trends and Developments (Part 2)

crowdsourcing

In Part 1 of this two-part series, we provided an overview of crowdsourcing, defining what it is and how it is different from online freelancer marketplaces. We not only provided examples of different crowdsourcing platform providers (of which there are many) but also provided illustrations of real crowdsourcing in action.

Today in Part 2 of this series, we cover the emergence of practices and functions to effectively manage crowdsourcing across organizations and some of the segments where crowdsourcing has grown both on the demand (buyer organizations) and supply (platform providers) side. We also look at how the space is evolving and provide some highlights and suggestions for practitioners.

Crowdsourcing: New Trends and Developments (Part 1)

Crowded.com

Back in mid-2015, we published a brief on crowdsourcing, “Clarifying Crowdsourcing: Contingent and Services Procurement Examples, Definition and Analysis,” to provide procurement professionals with a clearer understanding of this valuable, innovative tool kit for business problem solving. We’re not sure of how many practitioners took note at the time or, if they did, what they might have done about it. In any case, after a three-year hiatus, we’re back to review recent trends and developments.

Crowdsourcing, properly speaking, is still neither highly visible nor well understood, except for by the managers that use it. Yet, in some ways, it is also becoming a mainstream sourcing practice. Its use within large enterprises continues to grow, and the range of real, applied solutions crowdsourcing provides is expanding. And while crowdsourcing becomes a new normal, what it is and how enterprises are using it also continue to change.

This two-part Spend Matters Plus series explores what forms crowdsourcing is taking in 2018 and how this approach could continue to evolve. Part 1 provides a definition of crowdsourcing (and what it is not), as well as examples of how companies are currently using crowdsourcing platforms. Part 2 looks at how procurement functions are managing the use of crowdsourcing within their organizations and potential new ways in which they could soon be using the technology.

Randstad Sourceright Extends Its Innovation Streak with Talent Velocity: How’s That?

Randstad Sourceright, the global staffing and workforce solution of Randstad Holdings, recently announced its launch of Talent Velocity, an innovative, internal talent acquisition, candidate engagement and client relationship/collaboration platform. Over the next several months, the solution will be completely rolled out worldwide across the Sourceright RPO and later, to a lesser extent, within the MSP. While noteworthy in and of itself, Travel Velocity is only the latest of a number of innovative steps Sourceright has taken in the past few years. Moreover, there is also an important backstory in which Sourceright US seems to have become a key focal point for the execution of a broader Randstad innovation strategy.

The Contingent Workforce and Services (CW/S) Insider’s Hot List: April 2018

Welcome to the third edition of “The Contingent Workforce and Services Insider’s Hot List,” a Spend Matters monthly feature available to Plus and PRO subscribers. In the depths of the evolving and expanding contingent workforce and services (CW/S) space, innovations and emerging practices may be brewing but escape observation. To shed some light, at the top of every month, we select, summarize and provide some brief commentary on noteworthy developments that have recently appeared on our radar. In March we saw a warming trend, with a steady stream of steamy new developments. These ranged from those in the established core of the CW/S space to those on the bleeding edge. In this edition of the Hot List, we’ll cover the whole spectrum.

Enterprises and their Freelancers: What Does Upwork’s Recent Study Tell Us?

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In recent years, various studies have indicated that freelancing is on the rise. At the same time, little is understood about how and to what extent enterprises utilize such independent contract workforce. In this article, we rely on data from Upwork’s recent study, “Future Workforce Report: Hiring Manager Insights on Flexible and Remote Work, Trends,” to glean a number of insights into the enterprise use of freelancers.