Author Archives: Guest Contributor



Protect Against These Risks when Working with Third-Party Vendors

risk

Spend Matters welcomes this guest post from Matt Kunkel, the CEO of LogicGate, a provider of risk management solutions.

A recent study revealed more than 60% of organizations in the U.S. that have encountered a data breach were compromised because of a third-party vendor. Organizations use vendors as a means to efficiently complete tasks, but they can create vulnerabilities for which the organization is ultimately responsible. Vendor decisions and operations are frequently out of a chief information security officer’s control, but they still carry serious risks to the organization’s business and reputation.

Retiring Murphy’s Law — Time for Procurement to Move On

supplier network

Spend Matters welcomes this guest post from Paul Martyn, VP-North America at SirionLabs.

I recently had the pleasure of speaking with several mid- to large-size companies' supply chain leaders. And while I assumed our conversations would be dominated by their views on the latest flurry of AI-enabled SCM tools, instead, several of our discussions turned toward recent advances in supplier performance management. Should I have been surprised? After all, the space is white hot, with several new risk and contract management vendors recently entering the solution market.

What follows is a brief summary of what I heard, plus some personal observations:

A look at GovShop and its agile insights as feds shift software development methodologies

Spend Matters welcomes this guest post from Public Spend Forum, a sister site of ours. It runs GovShop, a single place to search online, find and connect with suppliers for the public sector market. We'll occasionally highlight GovShop's capabilities in our Friday series on public spend. Today's story looks focuses on agile resources that can be found with GovShop.

The federal government has begun making significant strides in the monumental task of shifting software development methodologies from traditional waterfall development to a more modern agile development methodology. While this road will continue to be a long one, there are pockets of excellence in DoD, CMS and the VA (just to name a few). As much as this transition requires both culture change and resources on the government’s part, it is also highly dependent on a new breed of government contractors that are nimble, highly motivated, tech-savvy and of course agile.

Within this community of agile vendors, there are a few different disciplines that are collectively aiding the transition. These disciplines can be thought of as doing, advising and teaching. Within GovShop, these disciplines have been identified as Agile Development, Agile Coaching and Agile Training.

How to Use Drones in the Public Sector and Procure Their Services

Spend Matters welcomes this guest post from Public Spend Forum, a sister site of ours that each week helps us look at public sector procurement. This week we explore the increasing use of drones — in agriculture, construction, emergency response — and how to procure those services.

We are truly in the modern era — drones are now everywhere, no longer just tools for movie making or toys for tech-savvy teens. And “everywhere” includes their increasing use in the public sector. Between 2016 and 2017, drone bids and RFPs saw a growth of 194%. To properly cover this important topic, this article will focus on:

— What drones can be used for in the public sector
— Tips to keep in mind when procuring drones

Contract Workers Needn’t Be Bad News — Unless You Allow Them to Be

Spend Matters welcomes this guest post from Pradeep Chauhan, founder of OnContracting, an online directory of U.S. staffing agencies that helps jobseekers find temporary contract jobs.

Companies’ procurement of contract workers has in recent times become a flashpoint, sometimes tarnishing the pristine reputations of even the most reputable companies. A number of stories in the media have covered reports that some of the best companies are mistreating their contract workers. In damage control mode — and sometimes under pressure from their own employees — companies have responded reactively to these stories, updating their policies and buffing up their legal and audit teams but not after getting a black eye in public.

Why are businesses and contractors facing this now now? And what can companies do to manage it better? In this article, I’ll try answer both of those questions.

The Evolving Power in Spend Visibility

Spend Matters welcomes this guest post from John Callan, Senior Director at Coupa.

It’s no secret that businesses struggle with full visibility when it comes to spend management, with many still believing that it simply isn’t possible to find a comprehensive solution that is easy to implement but will also deliver value. Time and time again, we see the price that businesses pay when they lose control over the procurement process.

Spend that is fragmented across multiple categories and suppliers often leads to payments being incorrectly classified — or not classified at all — due to inconsistent and disjointed spend processes. This can render payments invisible, easily becoming the pocket where procurement fraud is concealed.

There are also many operational considerations. When spend is miscategorized, it results in poor, inaccurate data, potentially damaging the credibility of the procurement process. Business leaders need more comprehensive, effective and data-driven business spend management (BSM) solutions.

Confessions of an RPA Salesperson

Spend Matters welcomes this guest post from Doug Hudgeon, a business automation expert. 

Earlier this month, HFS Research, the company who brought robotic process automation (RPA) to the world's attention, pronounced RPA as dead.

This will create headwinds for RPA salespeople. To help counter that, I've put together this playbook.

Before we dive into the playbook, keep in mind that, even though RPA is fading, companies are still talking about automation. They still want to do it, so a sale is there for the taking. If you execute the following plays well, they'll do it using your RPA software.

Beginner’s Guide to the Procurement Cycle

Spend Matters welcomes this guest post from Public Spend Forum, a sister site of ours.

Procurement isn’t a household topic, but it is a ubiquitous process in the business world, nonetheless. Let’s break down the concept to make it more accessible.

At first glance, procurement might seem daunting to the unfamiliar; the behind-the-scenes process can be dizzying. While there’s a lot of meat on the procurement bone, it can be broken down and more easily understood by dissecting the pieces that make up the process. You see, procurement isn't just one set-in-stone idea or methodology, and it’s also not something that can be done overnight. It’s a dynamic process that can take any number of forms. It’s facilitated by the individuals or entities that play a role in its operation and the factors that couple and interact with each other throughout all the steps.

3 Reasons Why Public Sector Tenders Should Use Dynamic Purchasing Systems

procurement software

Spend Matters welcomes this guest post from Marko Rossi, product manager for Cloudia, a source-to-pay provider.

Dynamic purchasing systems have advantages over the venerable framework agreement, which has been the go-to structure for public sector authorities looking to procure goods and services for many years. Designed to remove uncertainty, traditional framework agreements typically bind vendors and authorities into four-year relationships that ensure all parties within the agreement commit to each other for the long term.

This works perfectly well — if the pace of societal and economic change is serene. The world today doesn’t quite fit this picture. A supplier that meets buyer requirements today may go out of business tomorrow, or their circumstances may change so drastically that they may struggle to fulfill their contractual duties.

Dynamic purchasing systems (DPS) were purpose-built to address these flaws. Read on to find out the three reasons public sector tenders should use DPS.

Cloud AP Automation: Where Transparency and Security Intersect

cyber attack

Spend Matters welcomes this guest post from Laurent Charpentier, COO and chief innovation officer at Yooz Inc.

When it comes to information security, there might appear to be a dichotomy between what many providers boast as an AP automation solution that is both transparent and secure. A dichotomy because typically when we think of secure, we imagine things like being locked in a file cabinet, stored in a bank vault or safe, accessed by only certain people with biometric verification. That doesn’t sync up with something that is transparent — fully visible and easily accessible. But actually, transparency and security overlap more than you think when it comes to today’s smart AP automation solutions.

3 More Ways Procurement Can Transform with CRM

Spend Matters welcomes this guest post from Sean Harley, co-founder and CEO of LUPR.

In his recent Spend Matters post, Stan Garber described how sales organizations have leveraged customer relationship management (CRM) platforms from providers like Salesforce to achieve higher levels of success. We would like to suggest three more features of CRM that are transformative for supply management.

Tips to Win U.S. Government Contracts: Small Business Style

Spend Matters welcomes this guest post from Public Spend Forum, a sister site of ours.

If you’re a small business and you’re prepared to put in the work, contracting with the government can be lucrative.

Before you try to land that deal, let’s look at tips to win U.S. government contracts — things like assessing your eligibility, doing your research, getting your credentials, evaluating your set-aside status and finding the contracts to bid on.