Author Archives: Jen Thiermann, SAP Fieldglass

User Adoption or Technology Innovation?

One could argue that users can put up with a poorly designed application if it allows them to accomplish their given task, especially if that task only happens once in a while. However, in this day of newer, faster and shinier, technology can become yesterday’s news if a user finds a better experience elsewhere. Here are a few keys to ensure that technology innovation will not just improve your software offering, but also help the end users it’s intended to serve.