Author Archives: Kimberly Dimicco, Coupa



How to Create Value by Benchmarking the Back Office

We recently introduced you to this year’s Coupa Benchmark Report, “12 KPIs to Drive Profitability and Growth with Business Spend Management.” This unique report, based on nearly $1 trillion of actual operating data from businesses around the world, outlines 12 key performance indicators (KPIs) to help you measure and increase your organization’s business spend management (BSM) maturity.

Across the categories of source-to-contract, purchasing, invoicing, and expenses management, there are countless opportunities to assess and analyze your organization’s progress towards BSM maturity, but the 12 KPIs Coupa has identified are especially important.

Why? Read on!

3 KPIs for Digitally Transforming Your Business Spend: How Do You Measure Up?

It’s important to set measurable goals to assess the maturity of your procurement and expenses processes.

By analyzing the largest accessible source of business spend data (the nearly $1 trillion that flows through the Coupa platform), Coupa Business Spend Management (BSM) experts have identified 12 Key Performance Indicators to help you gain insight into and advance your organization’s maturity across the spectrum of BSM processes, from sourcing to procurement to payments.

Here are three of the most influential KPIs for purchasing, invoicing and expenses — and how companies with digitally mature processes are performing in these areas: