Author Archives: Spend Matters Analyst Team



Release note: Accounts Payable (AP) Automation is new for the Spring/Q1 2020 SolutionMap

Spend Matters is pleased to announce the debut of a new SolutionMap category — AP Automation — for today’s Spring/Q1 2020 SolutionMap release. AP Automation has been released in addition to the Invoice-to-Pay SolutionMap ranking and 11 other technology categories. This release note provides SolutionMap Insider subscription members with details about the evaluation process.

Six vendors are ranked in the category for this release, when SolutionMap is shifting from quarterly updates to spring and fall updates. This is the last quarterly release and the first spring release, so you’ll see it labeled “Spring/Q1.”

This category undergoes the same rigorous two-part process where Spend Matters’ analysts compare vendors by examining hundreds of solution capabilities and ranking vendors according to feedback from the providers' own customers.

AP Automation includes solutions and services that support the processing and payment of invoices. These solutions include e-invoicing capabilities such as invoice capture and digitization, invoice validation, invoice matching, GL coding and approvals. They also support payment-related functionality for payment file creation, mass payments (p-card, check, ACH, FX), one-time payments (v-cards, PayPal), payment reconciliations, credit memo management, trade financing (early payment and dynamic discounting) and payment transmission (including cross-border). Solution vendors may also provide some level of supplier management and supplier collaboration via supplier networks and/or portals.

AP automation is a major portion of the Invoice-to-Pay (I2P) technology market and will be harmonized with the broader I2P SolutionMap category in the future. For now, it will be considered a standalone map.

For this Spring/Q1 2020 release, three existing SolutionMap participants expanded their categories to include AP Automation, and three vendors in the AP Automation category are new to SolutionMap. If an existing provider expanding into AP Automation had previously received Invoice-to-Pay customer references, they were applied to the AP Automation category. The set of AP Automation customer references had 15 new individual customer references for this release.

The new providers are:

* SoftCo
* Tipalti
* Yooz (participated in I2P in past SolutionMap cycles)

Those providers expanding into AP Automation are:

* Basware (also participating in P2P)
* Tradeshift (also participating in P2P)
* Coupa (also participating in S2P and CW/S)

All readers can get a first look at the free Spring/Q1 2020 SolutionMap rankings here.

SolutionMap Insider members can learn more about each vendor in the Spring/Q1 2020 Provider Scoring Summary reports right here.

Read the full release note for more details on the evaluation process.

Spring/Q1 2020 SolutionMap Source-to-Pay release notes

This Spend Matters SolutionMap Insider release note provides insight into the Spring/Q1 2020  SolutionMap release for the Source-to-Pay suite category, reviewing the process that we followed for this release.

Also, SolutionMap is shifting from quarterly updates to spring and fall updates. This is the last quarterly release and the first spring release, so you’ll see it labeled “Spring/Q1.”

The providers in the Spring/Q1 2020 Source-to-Pay SolutionMap include Coupa, Determine, GEP, Ivalua, Jaggaer One, Synertrade and Zycus. All of these providers were required to participate in SolutionMap for each underlying module, as well. These individual areas include Sourcing, Spend and Procurement Analytics, Supplier Relationship Management & Risk, Contract Lifecycle Management, E-Procurement and Invoice-to-Pay. All of these providers are also included in the individual Strategic Procurement Technologies (SPT) and Procure-to-Pay (P2P) suite views.

SAP Ariba did not update their scoring and, as a result, their scores were adjusted based on a common shift factor (that preserves positional integrity relative to peers) and any platform updates, or lack thereof, that the analysts have received since the last time the RFIs were filled out. We expect them to participate in upcoming releases.

The Source-to-Pay customer data set is composed of a subset of the 936 individual organization references included in the overall SolutionMap scoring as of Q1 2020*.

*Customers using more than one module that a vendor provides can opt to fill out a single survey (e.g., a customer using two modules for P2P and four modules for SPT would need to fill out only one survey).

Get a first look at the Spring/Q1 2020 SolutionMap comparative quadrant graphics here.

Insider members: Access the latest Provider Scoring Summary reports right here.)

Spring/Q1 2020 SolutionMap release note: Contingent Workforce & Services (CW/S) Enterprise Technology Solutions — Temp Staffing, Contract Services/Statement of Work (SOW), Direct Sourcing of Workforce/Services

The Spring/Q1 2020 SolutionMap release marks the seventh research cycle for Spend Matters’ Contingent Workforce & Services (CW/S) “enterprise technology” SolutionMap, the sourcing and management of three underlying spend categories: Temp Staffing, Contract Services/Statement of Work and Direct Sourcing of Workforce/Services (formerly Independent Contract Workers, or ICW).

This release note updates SolutionMap Insider subscribers on the changes since the last release. Also, SolutionMap is shifting from quarterly updates to spring and fall updates. This is the last quarterly release and the first spring release, so you’ll see it labeled “Spring/Q1.”

Changes to Spring/Q1 2020 Contingent Workforce & Services (CW/S) SolutionMap


New Provider
One new provider joined SolutionMap:

* Workforce Logiq — participating in the Temp Staffing category

New Persona
The Turn-Key persona has been added to the Temp Staffing SolutionMap because, as the persona definition states, some TCO-oriented, 80/20 rule businesses favor “a combination of software capability and supporting services to contractually deliver results and a defensible ROI; pre-loaded capabilities, content, and know-how” over a powerful technology tool that may also be complex relative to their needs. Read more about the Turn-Key persona here.

Full List of Providers in Contingent Workforce & Services (CW/S)


The full list of providers includes:

* Beeline
* Coupa
* Elevated Resources
* Field Nation
* Shiftgig
* Shortlist
* SirionLabs
* TalentNet
* Talmix
* TalonFMS
* Upwork Enterprise
* VectorVMS
* VNDLY
* Workforce Logiq — NEW
* WorkMarket (ADP)

Get a first look at the Spring/Q1 2020 SolutionMap comparative quadrant graphics here.

(Insider members: Access the latest Provider Scoring Summary reports right here.)

Spring/Q1 2020 SolutionMap E-Procurement, Invoice-to-Pay and Procure-to-Pay release note

This Spend Matters SolutionMap Insider release note provides insight into the Spring/Q1 2020 SolutionMap release for three categories: E-Procurement, Invoice-to-Pay (I2P) and Procure-to-Pay (P2P). The note reviews the process that we follow and highlights what has changed since the last SolutionMap release.

Also, SolutionMap is shifting from quarterly updates to spring and fall updates. This is the last quarterly release and the first spring release, so you’ll see it labeled “Spring/Q1.”

What’s new in the Spring/Q1 2020 E-Procurement, Invoice-to-Pay and Procure-to-Pay SolutionMap?

One new provider joined SolutionMap: Xeeva is now participating in the E-Procurement category.

Wax Digital has changed its name to Wax Digital / Medius.

The E-Procurement, I2P and P2P customer reference set added 60 new individual customer references in Spring/Q1 2020.

Get a first look at the Spring/Q1 2020 SolutionMap comparative quadrant graphics here.

Insider members: Access the Provider Scoring Summary reports right here.

CORONAVIRUS RESPONSE: Allocation Network — industrial sourcing and supplier management for COVID-19

In response to the coronavirus outbreak, this Spend Matters PRO series examines selected technology providers that procurement, finance and supply chain organizations should explore to reduce and mitigate COVID-19 supply risk — and to recover faster on the upswing. The introduction to this series grouped the technology providers that we will cover into five specialty areas, with one vendor shown here as an example:

* Supply risk management (e.g., riskmethods)
* Sourcing and commodity management, including advanced sourcing, direct sourcing and commodity management to help dynamically plan and source (e.g., Allocation)
* Advanced procurement analytics to enable direct procurement and/or to perform “spend planning” when demand drops out or spikes (e.g., Sievo)
* P2P that emphasizes working capital, dynamic discounting, payment control and related finance priorities (e.g., Basware)
* Fraud, P2P and Vendor Management Safeguards (e.g., APEX Analytix)

Today, we profile the third essential COVID-19 procurement technology vendor: Allocation Network (Allocation). It is also one of the most capable solutions for procurement in the diversified manufacturing domain, based on our Q4 2019 SolutionMap ratings for Sourcing and Supplier Management. Allocation provides a direct-materials-centric platform that “grew up” in the automotive industry — arguably the hardest and most demanding for supplier identification, sourcing, first article testing and ongoing quality.

With COVID-19 impacting existing supply bases, especially in China, the rest of Asia and Europe (thus far), there will be numerous emerging needs for companies across manufacturing. These include: rapidly identifying new sources of supply, conducting complex sourcing events for materials, parts and components (which may be tied to broader bills of material), qualifying suppliers based on targeted requirements (e.g., for a specific line), and managing and tracking suppliers based on custom scorecarding.

After the pause button is lifted on production — in cases where one is put into place — these needs will become especially acute during the recovery phase in specific regions (which may be different from the recovery phase in other geographies). For European and North American manufacturers, Allocation is one of only a select few vendors who could become their “go-to” sourcing and supplier management specialist in the wake of COVID-19.

This PRO brief explains why.

Through March 2020, a special PRO Expert Survival Pack is available to procurement practitioners only* at up to 50% off - Learn more

Updated — CORONAVIRUS RESPONSE: Consider These Procurement Technology Solutions To Get You Through the COVID-19 Pandemic (Introduction)

risk management

UPDATED Sunday, March 22: Spend Matters analysts have updated this PRO Coronavirus Response piece to include two additional categories and related providers, in addition to our five original categories. All of our recommended vendors are now listed in each category. Last week, this post was unlocked from behind the paywall so all Spend Matters readers could see the types of procurement technology solutions that can be helpful for businesses during the COVID-19 crisis. These solutions can only do so much, but we’re seeing some creative uses for their tools. And the providers are also responding with specialized programs and free/freemium offers to help out.

If you are a practitioner, consulting firm or a provider that has found novel ways to help cope with the disruption from the coronavirus pandemic, we’d very much like to hear from you and share your lessons and capabilities. We’ll also update our coronavirus resource page, which lists all of our COVID-19 coverage.

As this series continues, individual vendor profiles will be included in category-specific briefs for PRO subscribers — but, as always, the excerpts on the PRO briefs will be updated with helpful information that is free for all readers.

The genesis of this series is that the Spend Matters analyst team got together virtually in an emergency brainstorming session about the coronavirus outbreak. The purpose was to review our existing research and identify the most critical groups of procurement solution types and example providers that could be potentially useful to procurement organizations managing through the COVID-19 pandemic. We decided during this session to publish a comprehensive series to inform our subscribers.

As such, this PRO series will initially explore seven types of providers. And it will detail multiple providers in each category*, including how each specifically can address COVID-19 procurement challenges. We will add to this list as more practitioners, consulting firms and solution providers come forward to share their learnings and their relevant capabilities. If you are a member of one of these groups, and you are addressing the pandemic in a way that others can learn from that you can share, please contact us here and let us know more!

These are the seven categories of providers that we will profile in this series:

1. Supply risk management (e.g., riskmethods, resilinc, EcoVadis, Resilience360, RapidRatings, etc.) See the riskmethods profile for this series here.)

2. Sourcing and commodity management, including advanced sourcing, direct sourcing and commodity management to help dynamically plan and source (e.g., Allocation Network, Jaggaer, Synertrade, Tealbook, etc.)

3. Advanced procurement analytics to enable direct procurement and/or to perform “spend planning” when demand drops out or spikes (e.g., Sievo, LevaData, Suplari, and others.)

4. P2P that emphasizes working capital, dynamic discounting, payment control and related finance priorities (e.g., Basware, Coupa, Tradeshift, Taulia, etc.) to help inject cash into the P2P process — especially for harder-hit suppliers who are more than happy to trade discounts for mission-critical cash.

5. Fraud, P2P and vendor management safeguards (e.g., APEX Analytix, AppZen, ConnXus and others) when new suppliers need to be set up quickly, and also when lowlife fraudsters try to use the pandemic as a way to steal money and IP.

6. Providers with deep Contract Analytics that can analyze a contract portfolio for affected contracts from affected suppliers (and customers) for not just force majeure clauses, but other related clauses that tie to the multiple risks popping up at once in the pandemic. Sample providers include specialists such as Seal Software (now DocuSign), Conga (which acquired Counselytics), LegalSifter, and Kira Systems — as well as AI-capable CLM providers such as Icertis, Agiloft, SirionLabs, Exari (now part of Coupa), and a few others.

7. Contingent Workforce and Services solutions that are able to, at a minimum, help rapidly ramp up on-demand workers to deal with massive resource shortfalls caused by the pandemic — especially within healthcare (e.g., see this Reuters article calling out staffing agencies that are paying $3,000-4,000 per week for fill-in travel nurses). We are looking at four categories of solutions for sourcing remote/online work; solutions for sourcing and managing contract workers at geo-specific capabilities; solutions to “direct source” and manage contract workers; solutions for data management and analytics. Some existing providers that we cover include Upwork, Shiftgig, Field Nation, Fiverr, Shortlist and others. But we expect many more use cases and providers to emerge given that the pandemic inherently affects people way more than it impacts widgets (other than critical medical supplies/equipment).

We can’t profile every provider in this quick-hit series, especially those that have not gone through a formal briefing, demonstration and fact-check process. And we’ll almost certainly be adding more providers and use cases as the situation unfolds. For example, supply chain planning and execution systems are getting tested right now as dynamic re-planning needs to occur (e.g., how to reschedule truck loads when drivers call in sick or have nowhere to rest/eat when the truck stops are closed).

Please note, this series will not duplicate past coverage. It is meant to build on existing research and share, specifically, how solutions can address the challenges caused by the COVID-19 pandemic (and those challenges that will emerge during it). Our approach is one of not just about throwing tech at the problem, but more of “the art of the possible” and tapping supply markets for innovation and capabilities (which is what procurement is increasingly tapped for itself). And we also want to state emphatically that this isn’t an opportunistic effort to capitalize on mass death. It’s a critical time for empathy, leadership and goodwill to try to help each other however we can.

Finally, our guidance does not focus on technologies to support “the basics,” such as listening to your major customers who are sending you guidance on risk mitigation (for example, a major retailer is advising suppliers to turn up the heat in warehouses, if possible, to reduce the likelihood of transmission). Nor other foundational work streams such as doubling down on janitorial support to disinfect surfaces, checking in with critical suppliers and getting feedback, evaluating the most critical contracts to get out of (and/or amend), understanding if you can get additional allocation if needed (with your hard-earned “customer of choice” status, right?), adjusting savings targets, reducing budgets (generally), etc. Some of this can seem like “supply risk motherhood and apple pie.” But, to borrow another cliche, you still need to “Just do it”!

Yet, some opportunities are not as obvious. So, in this PRO series of research briefs, we will focus on sharing specific use cases and example vendors that can make the difference beyond the basics, and put you, ideally, in a better situation than your peers — rather than simply treading water (or worse).

In this first installment, we will begin by framing each area in terms of the specific business issues that targeted technologies solutions can address. We’ll also give a preview of some providers in each area (i.e., vendors we will explore in greater detail in our category-specific drill-downs that we’ll be publishing soon within these “early” weeks of the global COVID-19 pandemic). Let’s begin.

* We’ll start the series with providers that have briefed Spend Matters about their solution, including going through detailed product demonstrations and research fact-checks in the past (resulting in PRO coverage and, if applicable, SolutionMap ratings). We may opt to add additional providers beyond these depending on the length of the crisis. Please note, owing to the fluidity of the situation and “need for speed” we may not provide fact-checks to the vendors mentioned if time does not permit, as we are basing our write-ups on our working knowledge of the solutions already, as demonstrated and validated previously.

Through March 2020, a special PRO Expert Survival Pack is available to procurement practitioners only* at up to 50% off - Learn more

Category Analytics and Intelligence Providers: Defining and Exploring a Nascent Market for Procurement Solutions (Part 4 — IT, Marketing and Should-Cost Software)

This final PRO installment of Spend Matters’ assessment of category analytics and category intelligence looks at providers focused on IT, marketing and should-cost modeling/analysis.

Accurate intelligence and benchmarks on goods and services are essential to effective sourcing, yet few procurement organizations have comprehensive coverage for all data sources across all categories that they manage. So to help practitioners get a better lay of the category intelligence and analytics landscape, Spend Matters has begun a market scan of technology, data/benchmarking and cost-modeling providers that deliver “category analytics and intelligence” to procurement and other functions. And while few firms in the nascent mega market are perfectly alike, our initial findings have convinced us that category analytics and intelligence could become one of the most important provider markets for procurement to deliver best-in-class performance in the 2020s.

This Spend Matters PRO brief provides an introduction to category analytics and intelligence market and an overview of select providers by category. Part 1 of this series defined what exactly the market consists of, potential ways to segment it, and a basic framework for comparing vendors within and across sectors. Part 2 provided an overview of providers in the direct materials, indirect materials and cross-category specialist (direct and indirect) sectors, and Part 3 covered labor/services and transportation. Now for Part 4, let’s examine the providers focused on IT, marketing and should-cost modeling/analysis.

Category specific providers mentioned in this brief include: aPriori, Digital Decisions, Decideware, easyKost, What’s the Price (Buynamics), NPI Financial, Sourceit, 3quotes and Zylo.

Category Analytics and Intelligence Providers: Defining and Exploring a Nascent Market for Procurement Solutions (Part 3 — Labor/Services and Transportation)

Accurate intelligence and benchmarks on goods and services are essential to effective sourcing, yet few procurement organizations have comprehensive coverage for all data sources across all categories that they manage. So to help practitioners get a better lay of the category intelligence and analytics landscape, Spend Matters has begun a market scan of technology, data/benchmarking and cost-modeling providers that deliver “category analytics and intelligence” to procurement and other functions. And while few firms in the nascent mega market are perfectly alike, our initial findings have convinced us that category analytics and intelligence could become one of the most important provider markets for procurement to deliver best-in-class performance in the 2020s.

This four-part Spend Matters PRO brief provides an introduction to category analytics and intelligence market and an overview of select providers by category. Part 1 of this series defined what exactly the market consists of, potential ways to segment it, and a basic framework for comparing vendors within and across sectors. Part 2 provided an overview of providers in the direct materials, indirect materials and cross-category specialist (direct and indirect) sectors. This installment (Part 3) covers labor/services and transportation. Part 4 will cover IT, marketing and should-cost solutions.

Category specific providers mentioned in this brief include: Avetta, Bodhala, Chainalytics, Coupa, Brightfield TDX, DAT Solutions, HCM Strategies, Jaggaer, SAP Live Insights, Staffing Industry Analysts (SIA), TenderEasy, Trax Group and Sisense.

Category Analytics and Intelligence Providers: Defining and Exploring a Nascent Market for Procurement Solutions (Part 2 — Direct Materials, Indirect Materials and Cross-Category Specialists)

Accurate intelligence and benchmarks on goods and services are essential to effective sourcing, yet few procurement organizations have comprehensive coverage for all data sources across all categories that they manage. So to help practitioners get a better lay of the category intelligence and analytics landscape, Spend Matters has begun a market scan of technology, data/benchmarking and cost-modeling providers that deliver “category analytics and intelligence” to procurement and other functions.

Increasingly, we believe these solutions will replace Excel as the sourcing operating system for a broad range of strategic categories. And while few firms in the nascent mega market are perfectly alike, our initial findings have convinced us that category analytics and intelligence could become one of the most important provider markets for procurement to deliver best-in-class — or better — performance in the 2020s.

This Spend Matters PRO brief provides an introduction to the category analytics and category intelligence market and an overview of select providers by category. Part 1 of this series defined what exactly the market consists of, potential ways to segment it, and a basic framework for comparing vendors within and across sectors. This installment (Part 2) explores the characteristics, relative maturity and competitive dynamics of providers in the direct materials, indirect materials and cross-category specialist sectors that offer a combination of direct and indirect materials coverage. Parts 3 and 4 will cover labor and services, transportation, IT, marketing and should-cost solutions.

Category-specific providers mentioned in this brief include these: Beroe, Fastmarkets, GEP, ICIS, IHS, Infomine, ION Group, ISG, LeaseAccelerator, MetalMiner, Mintec Global, The Plastics Exchange, The Smart Cube, RTI Global, Logicsource, SourceOne (Corcentric), SDI and ThomasNet.

Category Analytics and Intelligence Providers: Defining and Exploring a Nascent Market for Procurement Solutions (Part 1 — Introduction)

marketing

If data is the new oil, then identifying the reservoirs and shale formations from which to extract prices, benchmarks and other pertinent purchasing information is a critical task for procurement and supply chain organizations. Why? Because the success of any sourcing effort depends on not just identifying the appropriate specifications and suppliers to satisfy a requisition but also on determining accurate market prices, benchmarks, forecasts and supplier capabilities to both strategically and tactically execute.

Yet all too often, sourcing and procurement groups begin drilling blindly. They use last year’s results to benchmark the cost of goods and services, rather than what those purchases should cost when considering all possible options. Most organizations lack a guide for finding the data sources and related tools like analytics and forecasting that can enable a more ambitious approach, as the various companies that can provide some intelligence are often difficult to identify.

Some companies may be trade publishers with access to exclusive data; others may be consulting firms that have moved into the data business, using price and benchmarking information as a foot in the door to upsell advisory services or technology; and still others may be native technology providers that have collected data as part of their normal delivery process than can be repackaged or analyzed to provide valuable insights.

Rather than drill randomly, sourcing and procurement groups need a map of the landscape for category analytics and category intelligence that helps them make smart purchasing decisions.

So we’ve set out to create that map.

In 2019, we began constructing a landscape assessment of firms that provide data/intelligence or tailored technology to support category-based sourcing efforts.

Spend Matters has spoken with more than 50 firms so far that fall outside the usual suspects when considering procurement and supply chain providers — many of which practitioners may not even be generally familiar with. But each of these firms in some way can help organizations deliver new competitive advantage if selected appropriately, and the deeper we get into this nascent “market,” the more we think that category analytics and intelligence could become one of the most important provider markets for procurement to deliver best-in-class — or better — performance in the 2020s.

This Spend Matters PRO series introduces the category analytics and intelligence market as we have begun to define it, segmenting providers into subgroupings by category. It includes evaluations of firms in eight initial groupings:

* Direct materials
* Indirect materials
* Cross-category specialists
* Labor and services
* Transportation
* IT
* Marketing
* Software (should-cost solutions)

The solution providers that we identify will be featured in extended Vendor Introductions reviews and will be available as we produce them during 2020 and beyond. Vendors that we already have profiled are linked when mentioned below. Further, we plan to expand and evaluate additional vendors and categories (e.g., warehousing) as we continue our research on this new coverage area.

Today, we begin by defining the sector, sharing an overall segmentation of the market and providing a framework by which to evaluate category analytics and intelligence providers to see if they meet your specific needs.

Beyond the Traditional SRM Scorecard: Supplier Management Metrics to Diagnose Your Supplier Management Operations (Part 1: Search and Enablement)

Editor's note: This is a refresh of our 2017 series on supplier management metrics, which originally ran on Spend Matters PRO.

In recent years, prominent procure-to-pay (P2P) providers have increasingly offered opt-in peer benchmarking capabilities. This newly available data has changed the way consultants and advisors evaluate procurement performance. Benchmarks and key performance indicators (KPIs) once analyzed on a periodic basis, for instance, are now becoming embedded into procurement processes and continuously updated with new information as it becomes available.

Because of this, procurement organizations are becoming increasingly aware of the benefits measuring performance based on a standard set of benchmarks and KPIs can bring to overall P2P performance. Yet the same cannot be said of supplier management activities, despite the significant cost and risk they pose to procurement. In fact, Spend Matters has found that most procurement organizations are not yet measuring a complete set of KPIs to manage the lifecycle of supplier activities and associated supplier information. Solution providers have not helped this situation, either, instead glossing over supplier management in favor of KPIs and peer benchmarking services in core transactional procurement areas.

It’s time to change this. To give procurement organizations operational metrics that mirror the KPIs available in P2P, this multipart Spend Matters PRO series provides an action guide for measuring and quantifying some of the benefits of "day in the life" operational supplier management activities. It also provides a roadmap and foundational input for building a business case to support these initiatives, including investments in dedicated technology solutions and tactical KPIs for managing them.

Part 1 of this series offers diagnostic KPIs for self-assessing supplier search and enablement performance. For each metric, we include commentary and insight on why it matters to procurement, guidance on enablement and measurement, suggestions for procurement technology systems that can be used for support and variable inputs for tracking.

We also encourage all Spend Matters readers, including non-Spend Matters PRO subscribers, to download our recent 2017 landscape definition and overview on supplier management and supply risk management, which provide details on the different technical components of these solution areas.

Coupa buys Yapta: A look at the T&E deal and provider capabilities

This week, Coupa, a provider of business spend management solutions, announced its acquisition of Yapta, a solution provider that enables businesses to automatically monitor and re-book air and hotel reservations when prices drop. Yapta also provides category specific spend analytics and intelligence. The terms of the deal were not disclosed.

While likely not a large market shakeup, the acquisition of Yapta still catapults Coupa from one of many brands competing against “the big T&E kahuna,” SAP Concur, in the enterprise and SMB space to one of the few specialized technology providers that can tell a broader story that includes truly non-invasive travel savings and category management.

Travel is a very significant category for most companies. According to the 2018 GBTA BTI Outlook — Annual Global Report & Forecast report, travel spending reached $1.33 trillion in 2017, up 5.8% over 2016 levels. The report also forecasted that business travel spend would expand to $1.7 trillion by 2022.

Business travel spend as a percent of total spend varies by industry and company. However, available market data suggests that aggregate global business travel spend is approximately 2-3X the aggregate global spend on temporary staffing services. In other words: Too significant for procurement to ignore.

Spend Matters spoke to Yapta CEO James Filsinger and Coupa’s Donna Wilczek, senior vice president of product strategy and innovation, about the acquisition. Coupa told Spend Matters the Yapta solution will augment and integrate (and ultimately be unified) with Coupa’s business spend management (BSM) platform with offerings in both its Travel & Expense and Spend Analysis segments. This Spend Matters PRO analysis provides an introduction to Yapta and offers an analysis of the combination.