Business Process Outsourcing (BPOs)

Providers of “turnkey” Business Process Outsourcing (BPO), but also other types of procurement and supply chain-related outsourcing, including managed services, Knowledge Process Outsourcing (KPO), co-sourcing, integrated supply, third party logistics (3PL) and procurement/SCM technology outsourcing. This may include the provision of processes, or the resources (labor, technology, information) used in those processes. The scope may be only for certain spend categories, supply processes, and/or types of resources, but the relationship is generally a significant multi-year relationship.