Viewing Business Process Outsourcing

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ISS makes Spend Flexibility synonymous with Business Agility using Amazon Business
October 1, 2020 | Brand Studio
ISS, a leading global workplace experience and facility management company, provides organizations with every facility solution they might require to support their own core activities. The key to being able to give its customers this total facilities management (TFM) service is ‘agility.’ The ability to respond quickly to customer demand, no matter how small, is…
Services Procurement is Broken: Finding Fixes Beyond Contingent Workforce Management, E-procurement - [PRO Content]
March 12, 2019 | Pierre Mitchell
If you google the term “services procurement,” you’ll see an article from my colleague Andrew Karpie touching on the topic front and center. He talks about the need to transcend the traditional contingent labor-centric view of what is in fact a much larger scope dealing with the procurement of all services. Aggregate annual spend on…
Procurement Technology and Solutions M&A Outlook: 10 Predictions for 2019 (Part 4) - [PRO Content]
December 26, 2018 | Jason Busch
Today, I’ll share a critical 10th prediction (arguably the most important of all) of our M&A predictions series. Please allow me to indulge my last prediction in a folksy, CliffsNotes way to get both the seasoned experts on sector deals — of which we can count on just a few fingers — and everyone else…
SirionLabs: What Makes It Great (Contract Lifecycle Management SolutionMap Analysis) - [PRO Content]
October 29, 2018 | Spend Matters Analyst Team
Just when you thought the contract lifecycle management (CLM) software market fit within a neatly defined 2x2 graph, along comes a vendor that breaks the mold, offering top functional capabilities while also redefining exactly what a CLM provider is capable of. Who is this vendor, you ask? SirionLabs. Although it is fully capable of competing…
Infographic: Accomplishing Supply Chain Visibility Through MRO-as-a-Service
May 10, 2016 | Brianna Tonner
A few weeks ago, we published a four-part series focused on how maintenance, repair and operations (MRO) is a significant — yet often overlooked — business function in the supply chain. Authored by Michael Lamoureux, research analyst, and Pierre Mitchell, chief research officer, the series explores how this ignored category is abundant with possibilities for…
Next-Generation Opportunities from Modern MRO Management Platforms: The Value of MRO as a Service (Part 3)
March 14, 2016 | Michael Lamoureux and Pierre Mitchell
The benefits of MRO go well beyond the inventory management, spend under management and efficiency savings discussed in our last post. While this is substantial for many organizations, it’s not an exhaustive list of the benefits that an organization can realize in treating the MRO supply chain strategically. By intelligently embedding an MRO-as-a-service provider into…
Unpacking and Applying the Value Streams of this Model: MRO-as-a-Service (Part 2)
March 7, 2016 | Pierre Mitchell and Michael Lamoureux
In part 1 of this series, we described the huge opportunity that procurement organizations and supply chain organizations can bring to their MRO supply chain if they work together to go after a larger prize than just better managing a tool crib, implementing a simple e-procurement system and connecting to a large distributor. We also…
Are Managed Sourcing Services the Next Big Thing? - [Sponsored Article]
March 2, 2016 | Brian Miller, Intesource
Spend Matters welcomes this sponsored post from Brian Miller, vice president of services at Intesource. While technology will always play a critical role in procurement initiatives, it’s not the be-all, end-all. In some instances, technology can even be an obstacle. Think about the dynamics within major organizations today — if a procurement team wants to…
Procurement as a Service: The Time is at Hand
January 26, 2016 | Guest Contributor
Spend Matters welcomes this guest post from Philip Ideson, founder of ProcureChange and host of the Art of Procurement podcast. Today’s procurement outsourcing model — characterized by long-term, multiprocess and largely fixed-cost engagements — will soon become redundant. It will be a repeat of the way in which today’s procurement outsourcing specialists diminished the need…
There’s More to the MedAssets Deal for Healthcare Procurement Than You Think
November 6, 2015 | Jason Busch
Like a saint cut apart into various relics, spread across the land to bring hope to those praying for more cost efficient and effective healthcare, the assets of MedAssets are getting hacked into strategic pieces. As my colleague Tom Finn reports on our sister site, Healthcare Matters, Pamplona, a private equity firm, is buying part…
Stages of a Global Sourcing Strategy
September 15, 2015 | Guest Contributor
Spend Matters welcomes this guest article by Shruti Agrawal, director at Excella Worldwide. Global product sourcing refers to a procurement strategy through which an enterprise works to identify the most cost-effective location for product manufacturing, even if that location may be in a foreign country. The general sourcing process can be divided into the following…
GEP: Procurement Services, Software, and BPO Under One Roof - [Plus + Content]
May 15, 2013 | Jason Busch
Earlier this spring, Pierre Mitchell and I had the chance to sit down with GEP at their global headquarters in New Jersey. During the discussion, we learned quite a bit about this unique firm’s offerings, market positioning, and strategic direction. Because GEP is attempting to go where few have successfully gone before – combining significant…

Investor perspective: Direct procurement technology has an identity crisis : Bryan Baum said : great insights!...

After Basware, Justin Sadler-Smith joins Jaggaer to lead Northern European sales, talks innovation with Spend Matters : peter smith said : Good move for Jaggaer - Justin knows what he's doing! Look forward to seeing how he makes his mark. ...

Proactis to be acquired by Pollen Street Capital : peter smith said : Jason Busch successfully predicting M&A developments in the procurement technology world? Well I...

Public Sector Services: What a ‘Person Year’ is and Other Work-Hour Quirks for Government Contracting : Nick deVries said : The average service provider responding to a public sector RFP can be confident the productivity of ...

5 Essential E-Procurement Operations Capabilities : Elizabeth Mabinty Amara said : These note are useful...