Cost Management Content

Certify’s SpendSmart Report Sees Uber Slip, Lyft Gain — and Air Travel Be More Competitive Than Ever

travel

Uber and Lyft continue to capture an increasing share of employee travel and expense costs as measured by the Q1 2019 SpendSmart Report from Certify. In addition to continuing to decimate taxi services in all but a few protected markets, both services have continued to increase their prices since the first quarter of 2018, with Lyft experiencing double digit growth in some key markets.

Big Costs in Small Parcels: A Webinar on Navigating Shipping Spend, Improving Contracts and Saving Money

For many companies, shipping small parcels to customers is a hefty, unavoidable cost. So what are buyers to do? Imagine the difference if you could uncover the specifics of your small parcel freight needs, then negotiate with small parcel freight suppliers to ensure better, more consistent pricing.

Spend Matters recently participated in a webinar  with experts from NPI Financial and Spend Management Experts that provided detailed information about what’s happening in the shipping industry. “Small parcel is way more complicated than you think,” Spend Matters' Pierre Mitchell said. “Organizations do have a sense that they’re not very good at being able to manage at this level of complexity.”

Artificial Intelligence Meets Payables and Dynamic Discounting: Oracle Cloud Vendor Snapshot Update (Part 1) [PRO]

At the recent Oracle Modern Business Experience event, artificial intelligence figured prominently in many of the mainstage and breakout sessions. Not surprisingly, AI is working its way into Oracle’s procurement suite of cloud capabilities.

Oracle’s investments in AI are centered across several areas leveraging a range of underlying algorithmic approaches (e.g., semantic analysis, neural nets, deep learning, etc.) that individually or collectively serve to enable different business use cases centered on what Oracle calls pattern recognition, smart recognition and smart prediction.

Within its procurement suite of cloud solutions, Oracle has released two AI-driven applications: intelligent supplier categorization (think spend classification) and intelligent payment discounts.

This two-part Spend Matters PRO research brief provides an introduction to the intelligent payment discounting module. For an introduction to the Oracle Procurement Cloud, see our previous Vendor Snapshot coverage (Overview and Introduction, Strengths / Weaknesses and Recommendations/Competitive Alternatives) and Comparative SolutionMap ratings as part of SolutionMap for Q1 2019 for E-Procurement, Invoice-to-Pay and Procure-to-Pay.

Part 1 of this research brief provides a description of capabilities and review of the solution itself — what it does, how it works and how AI makes it effective. Part 2 explores the strengths and weaknesses of the solution and provides customer recommendations.

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3 KPIs for Digitally Transforming Your Business Spend: How Do You Measure Up?

It’s important to set measurable goals to assess the maturity of your procurement and expenses processes.

By analyzing the largest accessible source of business spend data (the nearly $1 trillion that flows through the Coupa platform), Coupa Business Spend Management (BSM) experts have identified 12 Key Performance Indicators to help you gain insight into and advance your organization’s maturity across the spectrum of BSM processes, from sourcing to procurement to payments.

Here are three of the most influential KPIs for purchasing, invoicing and expenses — and how companies with digitally mature processes are performing in these areas:

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AI-Powered Tech Takes E-Procurement to the Next Level

procurement

Imagine walking into a car dealership and the first question the salesperson asks you is, “How much do you want to overpay?” It’s a ridiculous question, right? No one wants to pay more for a product than they absolutely have to. Yet, this is exactly what too many corporate buyers unwittingly do, every day.

While most procurement managers would likely concede that there was “room for improvement” in their organizations’ MRO spending execution, few have the visibility and analytics capability necessary to accurately measure what their performance level truly is. If they did, my guess is they would be shocked at how often they overpaid for their indirect materials.

Find out what happened when EqualLevel deployed AI in part of its e-procurement solution to find the best prices.

Profiting from Digital Disruption: Certify’s T&E Report Shows 2018 Winners

sharing economy

Digital disruption remained a force in 2018 with brands such as Uber, Amazon and Lyft jockeying for position in the top 10 most-expensed vendors, according to Certify’s 2018 SpendSmart Year in Review Report on travel and expense filings. Companies and business travelers are increasingly choosing digital brands over traditional providers for everything from meals to office supplies to transportation, according to the Portland, Maine-based provider of spend management solutions. In compiling the Year in Review, Certify drew from more than 50 million expenses and $3.3 billion in expense transactions across its North American customer base.

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Uncovering the ROI of E-Procurement

We understand that to justify the spend of an e-procurement system, every organization must first show the expected return on investment. To help uncover potential ROI for your organization, check out this e-procurement ROI calculator here, and read the City of Philadelphia case study.

Year-end ‘Dash for Cash’ — 7 Steps to Free Up Funds Without Resorting to Tricks

It’s the end of the year, time for New Year’s Resolutions, a little vacation time and Christmas Party hijinks. But the Hackett Group, a business consultant and digital transformation specialist, is cautioning against year-end fiscal shenanigans, where money is shuffled around to make it appear that the company has hit the finish line in full stride. A new paper from the group lamenting the yearly “dash for cash” argues that you can look for sustainable, healthy ways of freeing up cash at the end of the year without pulling any three-card-monty tricks. According to the paper on working capital, many companies think it’s too late at the end of a quarter or year to free up significant cash. But it suggests 7 steps you can still use.

T&E Benchmarks: How Does Your Company’s Technology Compare on Handling Travel & Expense Reporting?

Oversight Systems

Companies in the U.S. spend hundreds of billions of dollars annually on travel and entertainment — and a study from Certify Inc., an expense report software company, surveyed executives and finance leaders to get a snapshot of how many still use manual methods versus how many have upgraded their T&E management technology. In the study, officials note that travel and entertainment costs can be a significant part of companies’ budgets, which means efficiently managing employees’ expense reports can greatly affect a company’s profits. Since 2013, the “Expense Management Trends Report: Annual T&E Outlook and Benchmarks” by Certify has worked to help companies of various sizes recognize best practices to consider in travel and entertainment reporting and as methods to benchmark such companies’ current processes against their peers.

‘I Think Demand Management Is the Bigger Play,’ Roy Anderson Touts Visibility into Spend, Risks of Not Buying In (Part 2)

“I saved you all $5 million,” procurement veteran Roy Anderson tried to tell one CFO he worked for. “To this day, he’s never totally believed that.”

In Part 2 of Anderson’s conversation about his career and digital changes in the industry, he talks about change management, demand management and how he did convince another CFO that Anderson’s team had saved him $150 million.

Anderson, now at Tradeshift, sat down with another procurement veteran, Pierre Mitchell of Spend Matters, to share some laughs and lessons about how the industry has adapted to technology over the last 40 years.

The following is the second of three-part series of their conversation, which has been edited for clarity. Part 1 ran Monday, and Part 3 will run Friday.

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Spend Analysis Requires Human Expertise for Data Optimization, Data Visualization

From recent conversations during this fall conference season, it’s clear many procurement teams are still struggling with poor-quality spend data. Combined with the challenges of data lakes, corporate changes from mergers and acquisitions, and an overall pressure to get more savings year over year, procurement leaders are finding it difficult to align their talent and technology strategies for their digital transformation efforts.

Whether it be companies in the market for spend visibility for the first time or those looking to focus on spend analysis and visibility to engage digital transformational efforts, organizations will, for now, still need to get the basics of spend analysis right with human interaction and expertise combined with innovative technologies that will evolve and improve over time.

How to Inspire a Cash Flow Revolution: Insights from Taulia’s Working Capital Summit

Investors, CEOs and suppliers are pushing procurement and finance organizations to improve working capital performance, and this renewed interest in the state of the balance sheet is poised to create a revolution in how businesses approach cash flow, according to Taulia, a provider of financial supply chain solutions. There is $14 trillion in annual spend volume trapped in global supply chains, and for every $1 billion in revenue, working capital programs can create improvements totaling as much as $70 million, Taulia said last week at its 2018 Working Capital Summit in Chicago.