eProcurement / Procurement Content

E-Procurement Tech Selection and the Configurator Persona: Analysis & Commentary [PRO]

The e-procurement solutions market has been growing for the last seven years. Because of this rapid growth, the market is also fragmented, with numerous vendors competing for procurement organizations’ attention. Yet no one vendor is an ideal fit for all companies, due to the unique requirements of different organizations’ sizes, industry/vertical and prior technology investments (or lack thereof).

So how can companies with different needs evaluate procurement solutions amid an array of vendors with different capabilities?

Spend Matters’ vendor rankings in SolutionMap account for these differences using a persona-based approach. Each SolutionMap persona is calibrated to weight evaluation requirements so that it reflects the profile of certain kinds of buyers. For example, the “Nimble” persona reflects small and medium-size businesses that prioritize fast time-to-value and ease of use in the selections; the “CIO Friendly” persona emphasizes technical foundation and interoperability with other enterprise systems to make for a straightforward implementation.

So what do SolutionMap personas look at for e-procurement, and how can they help your organization make better technology decisions?

In a series of PRO articles, we’ll analyze the market according to the different SolutionMap E-Procurement personas: Nimble, Deep, Turn-Key, Configurator and CIO Friendly. (See persona definitions* below.)

This review is organized just like the RFI for SolutionMap, according to these topics: platform capabilities, features & functionalities, and customer value.

Let’s look at the e-procurement features and vendors as viewed by the Configurator persona.

E-Procurement Tech Selection and the Deep Persona: Analysis & Commentary [PRO]

The e-procurement solutions market has been growing for the last seven years. Because of this rapid growth, the market is also fragmented, with numerous vendors competing for procurement organizations’ attention. Yet no one vendor is an ideal fit for all companies, due to the unique requirements of different organizations’ sizes, industry/vertical and prior technology investments (or lack thereof).

So how can companies with different needs evaluate procurement solutions amid an array of vendors with different capabilities?

Spend Matters’ vendor rankings in SolutionMap account for these differences using a persona-based approach. Each SolutionMap persona is calibrated to weight evaluation requirements so that it reflects the profile of certain kinds of buyers. For example, the “Nimble” persona reflects small and medium-size businesses that prioritize fast time-to-value and ease of use in the selections; the “CIO Friendly” persona emphasizes technical foundation and interoperability with other enterprise systems to make for a straightforward implementation.

So what do SolutionMap personas look at for e-procurement, and how can they help your organization make better technology decisions?

In a series of PRO articles, we’ll analyze the market according to the different e-procurement personas: Nimble, Deep, Turn-key, Configurator and CIO Friendly. (See persona definitions* below.)

This review is organized just like the RFI for SolutionMap, according to these topics: platform capabilities, features & functionalities, and customer value.

Now let’s look at the e-procurement features and vendors as viewed by the Deep persona.

What Makes It Great: The Procurify Customer Experience (E-Procurement SolutionMap Analysis)

If you’re going to invest in an e-procurement solution, you’d at least hope that your employees use it. But this is often easier said than done. The usability of enterprise software like e-procurement has been low more often than not, and end users from procurement and other functions alike have not always been keen to requisition, punch out and slog through approvals in systems that recall the days of Windows 2000.

Fortunately, a new breed of procurement solutions is rectifying these past missteps, offering simple, intuitive user experiences that remind users more of the applications they use in their daily lives than at the office. The benefits are attractive: higher solution adoption, faster realization of the benefits of technology and greater overall ROI from the technology investment.

This is exactly what attracts customers to a company like Procurify.

Based in Canada, but with clients around the world, Procurify is an e-procurement solution designed for the needs of small and medium-size businesses. This is most visible in its best-in-class UX/UI, which along with other factors helped Procurify claim the highest customer satisfaction scores in our E-Procurement SolutionMap.

But where does Procurify stand out most and help “set the bar” in e-procurement, and why should this matter for procurement and finance organizations? Let’s delve into the SolutionMap benchmark to find out where Procurify is great.

“What Makes It Great” is a recurring column that shares insights from each quarterly SolutionMap report for SolutionMap Insider subscribers. Based on both our rigorous evaluation process and customer reference reviews, each brief offers quick facts on the provider, describes where it excels, provides hard data on where it beats the SolutionMap benchmark and concludes with a checklist for ideal customer scenarios in which procurement, finance and supply chain organizations should consider it.

E-Procurement Tech Selection and the Nimble Persona: Analysis & Commentary [PRO]

The e-procurement solutions market has been growing for the last seven years. Because of this rapid growth, the market is also fragmented, with numerous vendors competing for procurement organizations’ attention. Yet no one vendor is an ideal fit for all companies, due to the unique requirements of different organizations’ sizes, industry/vertical and prior technology investments (or lack thereof).

So how can companies with different needs evaluate procurement solutions amid an array of vendors with different capabilities?

Spend Matters’ vendor rankings in SolutionMap account for these differences using a persona-based approach. Each SolutionMap persona is calibrated to weight evaluation requirements so that it reflects the profile of certain kinds of buyers. For example, the “Nimble” persona reflects small and medium-size businesses that prioritize fast time-to-value and ease of use in the selections; the “CIO Friendly” persona emphasizes technical foundation and interoperability with other enterprise systems to make for a straightforward implementation.

So what do SolutionMap personas look at for e-procurement, and how can they help your organization make better technology decisions?

In a series of PRO articles, we’ll analyze the market according to the different e-procurement personas: Nimble, Deep, Turn-key, Configurator and CIO Friendly. (See persona definitions* below.)

This review is organized just like the RFI for SolutionMap, according to these topics: platform capabilities, features & functionalities, and customer value.

To start, let’s look at the e-procurement features and vendors as viewed by the Nimble persona.

Use of eProcurement software evolves to mitigate costs, risks and add strategic insights, report says

As business executives become more interested in the use of electronic procurement software — or eProcurement — as a means to bring about more proactive results, industry leaders have begun to use the technology to target new methods of cost reduction and to yield growth and insights amid evolving industry standards.

In a recent report by Levvel Research, “2019 Procurement Insight Report,” experts discuss industry trends and business spend management strategies, which were collected in a market-wide survey conducted in April 2019. The research, sponsored by Coupa, evaluates how procurement automation software is being implemented and its effects throughout the industry. In Part 1 of this series, the report said one trend is that more business that are smaller and mid-size companies are considering the switch to digital procurement solutions.

In this article, we’ll look at what the study found about companies that have already adopted digital procurement.

Smaller, mid-size businesses now looking to digital procurement solutions to cut costs, bolster strategy and growth, report says

Business leaders in the supply chain procurement space are continually seeking out ways to streamline procurement methods and cut costs. As the possibility of a looming recession remains on the minds of decision makers, procurement-minded industry members are considering how electronic procurement software — aka digital procurement or eProcurement — can ease these efforts.

Levvel Research recently launched its “2019 Procurement Insight Report,” which evaluates current industry trends and spend management strategies following a market-wide survey conducted in April 2019. The report, sponsored by Coupa, examines the ways in which procurement automation software is being implemented as procurement teams continue to shift.

Negotiatus: Vendor Introduction (Part 2 — Product Strengths and Weaknesses, SWOT, Selection Checklist) [PRO]

e-invoicing

In our last Spend Matters PRO brief, we introduced you to Negotiatus, an upstart P2P provider out of New York City that’s offering a fresh take on how to solve the root causes of common purchasing headaches. Taking the view that procurement should route users and payments through one (consolidated) invoice approach, Negotiatus aims to help its customers drastically reduce the number of transactions they need to process. In this view, purchasing automation represents a symptom of dysfunction rather than a panacea to inefficient business processes, and many of Negotiatus’ strengths thus reflect its guiding philosophy of simplicity and elimination of unnecessary work.

This approach, complemented by its supporting technology and rapidly growing client base, was a central reason we named Negotiatus to this year’s inaugural Future 5 list, which highlights standout start-up companies in procurement technology. 

But such a philosophy may not be a fit for every procurement organization, and by its own admission, Negotiatus is often a better fit with younger, more “forward-thinking” procurement organizations than corporate stalwarts. Its functionality lags accordingly when compared with peers that strive to “check the box” on requirements expected by a more classically minded procurement group.

Part 1 of this brief provided some background on Negotiatus and an overview of its offering — from ordering/shopping and catalogs to invoicing and payment.

In Part 2, we will provide a breakdown of what is comparatively good (and not so good) about the solution, a high-level SWOT analysis and a short selection requirements checklist that outlines the typical company for which Negotiatus might be a good fit. We also give some final conclusions and takeaways.

Tipalti and the Accounts Payable Automation Market: Now Officially Hot, Hot, Hot!

procurement

Earlier this week, you may have seen that Tipalti raised $76 million in a Series D funding round. For those who do not know Tipalti, it is one of a variety of accounts payable automation (and payment providers) in the B2B market.

With a primary emphasis on middle market companies, Tipalti’s AP automation competitors include both broader procure-to-pay vendors that also come down market (e.g., Basware, Corcentric, Coupa, SAP Ariba, Tradeshift, etc.) and a diverse set of accounts payable automation specialists, including Accrualify, AvidXChange, Beanworks, SAP Concur, Symbeo, MineralTree, MediusFlow, Yooz and dozens of others.

It’s our view that Tipalti’s funding round is proof positive that the AP automation market is truly hot.

Customer reviews for Wax Digital are in the new SolutionMap Customer Insights report

This week’s SolutionMap Customer Insights report focuses on customer reviews for Wax Digital, a UK-based suite provider that has a robust source-to-pay offering. The applicable SolutionMap categories for this report are E-Procurement, Sourcing, and  Supplier Relationship Management & Risk.

SolutionMap Insider members can read about Wax Digital in our latest report.

In each Customer Insights report, we provide a one-page summary of insights from the SolutionMap peer review process. The report includes ratings on how well the vendor meets user expectations, three key differentiators for the vendor and a list of quotes about the vendor’s greatest strengths.

How to Use SolutionMap Buying Personas

The needs of each procurement organization — as well as procurement-solution providers’ organizations — are too nuanced for “one size fits all”-style rankings and recommendations from other industry intelligence firms and experts. That’s why Spend Matters ranks procurement and supply chain software providers through the prism of buying personas. With the Q3 2019 SolutionMap released today, let's revisit why this is an essential approach to the procurement technology market.

Q3 2019 E-Procurement: Provider Scoring Summary

This SolutionMap analyzes a select group of E-Procurement solution providers. It is part of our Q3 2019 SolutionMap report series, also featuring Spend Analytics, Sourcing, Supplier Management, Contract Management and Invoice-to-Pay providers. Our Q3 release also features SolutionMap for Procure-to-Pay and Strategic Procurement Technology suites.

SolutionMap: 56 Procurement Software Companies Ranked (Q3 2019 Update)

Spend Matters today released its Q3 2019 SolutionMap, ranking 56 procurement software companies across 12 solution categories, including E-Procurement, Sourcing, Spend Analytics, Supplier Relationship Management, Contract Lifecycle Management and Contingent Workforce & Services. Click on this article to see which new providers joined the rankings, and to see how to access rankings for free!