Procurement Research Content

Afternoon Coffee: MBO Partners’ latest look at U.S. gig economy; Hackett Group reveals procurement investment priorities

A new report by the Hackett Group has revealed that procurement organizations were prioritizing the transformation of digital technologies in specific areas. MBO Partners published its 9th annual “State of Independence” report, representing the longest-running study of the independent workforce in the U.S. And Sen. Mark Warner of Virginia warns against China cyber threats. Afternoon Coffee: your source for procurement and supply chain news.

7 Steps to Better Government Market Research

Doing better government market research is the latest topic from Public Spend Forum that we’ll address in Spend Matters’ weekly look at public sector procurement. PSF, a sister site of ours, has published articles addressing four of the seven steps for better government market research. It also offers free tools and templates that you can use to improve your market and supplier research outcomes. Let’s look at the full list and then delve into the details on the first four steps.

Procurify: Vendor Snapshot (Part 3) — Summary and Competitive Analysis [PRO]

digital

Many technology providers could argue they are part of the P2P space, but as we discussed in Part 2 of this series, the extent of a solution’s P2P capabilities can vary greatly from one provider to another. In the case of Procurify, we view the provider more as an e-procurement player than a full P2P suite, since it does not currently offer true invoice-to-pay support (e.g. features for invoice capture, validation and approval). To compare Procurify with its likely competitors, then, we must evaluate the solution against those that offer similar e-procurement capabilities, whether as part of suites that offer full P2P packages or from specialists. In this light, Procurify hits a sweet spot for small and mid-size businesses and, as defined by Spend Matters’ SolutionMap personas, has a Nimble approach that helps it differentiate its solution from competitors.

This final installment of our three-part Spend Matters PRO Vendor Snapshot series covering Procurify offers a competitive analysis and comparison with other e-procurement and P2P technology providers. Part 1 and Part 2 of this PRO research series provided a company and deep dive solution overview, a UX/UI ranking, product strengths and weaknesses, and a recommended fit analysis for what types of organizations should consider Procurify.

Zycus’ customer reviews are in the new SolutionMap Customer Insights report

This week’s vendor spotlight in the SolutionMap Customer Insights report focuses on customer reviews of the source-to-pay suite provider Zycus, whose applicable SolutionMap categories for this report are in Source-to-Pay, Procure-to-Pay and Strategic Procurement Technologies.

SolutionMap Insider members can click here to read about Zycus in our latest report.

In each Customer Insights report, we provide a one-page summary of qualitative — and select rating and quantitative — insights from the SolutionMap peer review process. The Customer Insights summary includes ratings on how well the vendor meets user expectations, three key differentiators for the vendor and a list of quotes about the vendor’s greatest strengths.

‘Is Complexity Mastery THE Top Skill for CPOs?’ Deloitte’s 2019 CPO Survey Asks as It Closes This Week

If higher complexity firms are actually performing better than lower complexity firms, how are they doing it? Wouldn’t it be good to know what they’re doing differently?

This is one of the primary goals of Deloitte’s new annual CPO study, which Spend Matters helped Deloitte design to support this complexity management theme (as well as themes around digital, talent and supply chain). It focuses on the complexity that CPOs and their teams are facing, and also examines their complexity management capabilities (especially digitally enabled ones), and their resulting performance. It also looks at plans in these areas so that CPOs can benchmark with each other and see who’s “voting with their dollars” on what areas.

Take the survey here. It will be open through Thursday.

2019 M&A and Investment Dynamics For Procurement Technology and Solutions: Segmenting the Market (Part 1) [PRO]

Private equity — and other — buyout and M&A interest in the procurement solutions market is at an all-time high. We define procurement solutions as technologies and services that target a range of areas that include:

— Core procurement (i.e., source-to-pay, procure-to-pay, etc.)
— Direct procurement
— Services procurement
— Contract management (that goes beyond supplier contracts)
— Accounts payable
— Trade financing (B2B Fintech)
— B2B (transactional connectivity, marketplaces, aggregation and GPO models)
— Third-party (supplier) management from a GRC standpoint as much as from a procurement standpoint

This multi-part Spend Matters PRO research brief explores the “who” (i.e., what types of companies are attracting the most interest and the profile of different buyers), the “why” (i.e, typical investment theses) and the “how” (i.e., the mechanics of deal processes and what is unique to the solution area, including where buyers that are new to the sector often have a higher learning curve than expected). It also explores some important dynamics in the market that have changed in recent months as buyer interest from both the strategic and financial sides increases.

Today we begin by exploring the “who” by segmenting the types of targets that are garnering the most attention into 10 areas and exploring the first five in detail (procurement technology suites, transaction-focused solutions, payment/financing providers, nimble solutions and leveraged buying / GPO models), including sharing illustrative providers in each segment and why buyers are attracted to each group.

* Our parent company, Azul Partners, has directly advised on more than half a dozen transactions in recent quarters, primarily working in a due diligence and strategy capacity for both strategic and financial buyers, leveraging our proprietary SolutionMap benchmark database, customer satisfaction/peer review benchmarks, PRO research, SolutionMap Insider research, and deep domain knowledge. Azul Partners works with investors in two ways. First, we partner with clients as exclusively retained subject matter experts in these markets. Second, we serve as an “arms dealers,” providing subscription research to hundreds of clients.

Watchdog Gone Wild? Why New York City’s Procurement Technology Overhaul is Actually a Good Thing

magnifying glass analysis

Recent media reports have alleged that New York City has been overpaying for its implementation of procurement software suite provider Ivalua in NYC’s procurement transformation efforts. The reports have used a watchdog group’s analysis that has tried to compare the seemingly high price tag of the NYC implementation of Ivalua to a smaller implementation of the city of Dallas by a more niche software provider named Bonfire. Ivalua and Bonfire are two procurement software providers that Spend Matters covers within the broad procurement provider ecosystem.

The headlines appeared suspicious, and we decided to take a deeper look at the projects and the providers in question. Our analysis indicates that one report’s direct comparison of these costs is misleading and flawed. We have a few takeaways from the group’s conclusions, and our analysis indicates that the NYC deal could easily pay for itself and be a boon for the city.

Oracle’s customer reviews are in the new SolutionMap Customer Insights report

This week’s vendor spotlight in the SolutionMap Customer Insights report focuses on customer reviews of the suite provider Oracle, which we rank in the areas of e-procurement, invoice-to-pay and procure-to-pay.

SolutionMap Insider members can click here to read about Oracle in our latest report.

In each Customer Insights report, we provide a one-page summary of insights from the SolutionMap peer review process. The Customer Insights summary includes ratings on how well the vendor meets user expectations, three key differentiators for the vendor and a list of quotes about the vendor’s greatest strengths.

Basware’s customer reviews are in the new SolutionMap Customer Insights report

This week’s vendor spotlight in the SolutionMap Customer Insights report focuses on customer reviews of the suite provider Basware. In each Customer Insights report, we provide a one-page summary of qualitative and quantitative insights from the SolutionMap peer review process. The Customer Insights summary includes ratings on how well the vendor meets user expectations, three key differentiators for the vendor and a list of quotes about the vendor’s greatest strengths.

Norway tops annual FM Global Resilience Index of 130 nations’ business climates

Global Risk Management Solutions (GRMS)

The mutual insurance firm FM Global this week released its 2019 Resilience Index, examining economic indicators, risk factors and supply chain issues in 130 countries around the world — ranking the nations by the resilience of their business environments. The index is meant to be a tool for senior executives to conduct “vulnerability assessments and build their companies’ resilience around the world,” according to FM Global, which focuses on property loss issues. Norway topped the list, and Haiti came in last. Read on to find out about the U.S., China and Russia.

Ivalua’s customer reviews are in the new SolutionMap Customer Insights report

This week’s vendor spotlight in the SolutionMap Customer Insights report focuses on customer reviews of the suite provider Ivalua, which just hit “unicorn” status. SolutionMap Insider members can click here to read about Ivalua in our latest report.

Read on to find more Customer Insights on SAP Ariba, Jaggaer ONE and Coupa.

Ivalua Has Been on Spend Matters’ Radar for Years

Long before becoming a $ 1 billion "unicorn" company, Ivalua has been a procurement software provider that’s consistently shown up on the radar of Spend Matters’ analysts for years. We’ve introduced subscribers to an array of Ivalua’s developments for about the last 10 years, including how the spend management provider matches up against the biggest names in the industry.

Check out our coverage, which features SolutionMap data, head-to-head comparisons with its competitors, and PRO analysis over the years. (Some of our first coverage of Ivalua was done in 2010 before we even had subscribers!)