Procurement Research Content

Segmenting the $1 trillion B2B payments market: Our graphical take (Version 1.0!)

The B2B payments market has a lot of solution providers, and it's time for Spend Matters to highlight some key players across the market landscape. But first, let's take a look back.

Let's compare Goldman Sachs' 2018 overview of the $1 trillion B2B payments market with Spend Matters' view of the landscape now. We break out more than 40 B2B solution providers by category.

Coronavirus Response survey: Spend Matters needs YOUR insights on the crisis

In response to the current COVID-19 pandemic, Spend Matters technology analysts have developed a Coronavirus Response series to help our readers understand the array of ways that procurement practitioners are using tools and techniques to respond to the crisis in the short-to-medium term. This is a non-commercial effort to see where procurement organizations can help themselves, their supply chains and beyond.

As such, we'd love to learn from procurement pros and share what you're seeing in the trenches and how we can help. Please contact me personally at pierre@spendmatters.com, or email our team here.

For technology providers and consultants, we’d appreciate hearing back from you on a few questions we have.

You can use this Google survey form to easily answer the questions and send to us.

Release note: Accounts Payable (AP) Automation is new for the Spring/Q1 2020 SolutionMap

Spend Matters is pleased to announce the debut of a new SolutionMap category — AP Automation — for today’s Spring/Q1 2020 SolutionMap release. AP Automation has been released in addition to the Invoice-to-Pay SolutionMap ranking and 11 other technology categories. This release note provides SolutionMap Insider subscription members with details about the evaluation process.

Six vendors are ranked in the category for this release, when SolutionMap is shifting from quarterly updates to spring and fall updates. This is the last quarterly release and the first spring release, so you’ll see it labeled “Spring/Q1.”

This category undergoes the same rigorous two-part process where Spend Matters’ analysts compare vendors by examining hundreds of solution capabilities and ranking vendors according to feedback from the providers' own customers.

AP Automation includes solutions and services that support the processing and payment of invoices. These solutions include e-invoicing capabilities such as invoice capture and digitization, invoice validation, invoice matching, GL coding and approvals. They also support payment-related functionality for payment file creation, mass payments (p-card, check, ACH, FX), one-time payments (v-cards, PayPal), payment reconciliations, credit memo management, trade financing (early payment and dynamic discounting) and payment transmission (including cross-border). Solution vendors may also provide some level of supplier management and supplier collaboration via supplier networks and/or portals.

AP automation is a major portion of the Invoice-to-Pay (I2P) technology market and will be harmonized with the broader I2P SolutionMap category in the future. For now, it will be considered a standalone map.

For this Spring/Q1 2020 release, three existing SolutionMap participants expanded their categories to include AP Automation, and three vendors in the AP Automation category are new to SolutionMap. If an existing provider expanding into AP Automation had previously received Invoice-to-Pay customer references, they were applied to the AP Automation category. The set of AP Automation customer references had 15 new individual customer references for this release.

The new providers are:

* SoftCo
* Tipalti
* Yooz (participated in I2P in past SolutionMap cycles)

Those providers expanding into AP Automation are:

* Basware (also participating in P2P)
* Tradeshift (also participating in P2P)
* Coupa (also participating in S2P and CW/S)

All readers can get a first look at the free Spring/Q1 2020 SolutionMap rankings here.

SolutionMap Insider members can learn more about each vendor in the Spring/Q1 2020 Provider Scoring Summary reports right here.

Read the full release note for more details on the evaluation process.

Ethical technology, human experience platforms among Deloitte’s 2020 tech trends

With the new year in full swing, executives are evaluating how best to leverage their technological tools and stay ahead of the curve. Deloitte recently released “Tech Trends 2020,” the company’s 11th annual evaluation of emerging technology trends. Several trends that the company highlighted in the report have emerged in reaction to long-term IT challenges, while others address the technological needs of large firms, Deloitte said.

DocuSign-Seal Software transaction analysis (Part 1): Looking at DocuSign’s CLM assets (DocuSign, SpringCM, Seal)

Spend Matters recently predicted that DocuSign, the electronic signature specialist, would buy the AI-assisted contract analytics firm Seal Software (another reason that subscribers to our PRO research are ahead of the market). As the prediction noted in January, “we can’t help but think that DocuSign will be actively looking for inorganic growth options in 2020, and Seal Software might be an obvious choice given its previous $15 million investment. DocuSign will also likely need to focus its attention to the buy-side to bring some parity to its SpringCM pickup.” And so the prediction came true. Perhaps faster than we might have guessed (although the transaction will not close until later this year).

In the coming weeks, Spend Matters Nexus will publish a series of briefs covering the transaction and what it means from a corporate strategy standpoint for DocuSign in regards to targeting CLM. Our approach will include exploring remaining gaps in buy-side CLM for DocuSign.

But let’s start today by focusing on DocuSign’s inventory of assets and what Seal brings to the table, specifically alongside SpringCM.

We’ll also tackle what Seal’s AI provides to DocuSign, and offer some initial analysis about the fallout for the competitive landscape in this brave new CLM-meets-AI-meets-“platform” world (spanning a range of providers like Icertis, Agiloft, Coupa, SAP Ariba, Conga, LegalSifter, Kira, Luminance, LawGeex, Zycus, etc.). An aside in this regard: Other buy-side providers who used Seal will now be likely looking elsewhere for CLM support for counterparty document shredding, analytics and repository creation (Seal’s partners include PwC, KPMG, E&Y, Deloitte, IBM, Coupa, SAP Ariba and many others).

Let’s dive in.

If you are new to CLM market, we recommend starting with the following research briefs:

* Seal Software: Vendor Snapshot — Part 1: Background and Solution Overview
* Part 2: Product Strengths and Weaknesses
* Part 3: Commentary and Summary Analysis
* For SolutionMap Insider subscribers, see the CLM Scoring Summary that shows where vendors rank and details their capabilities, including both pure play providers (e.g., Icertis, Agiloft, SirionLabs) and the S2P suite vendors. We’ll be adding Conga in our spring SolutionMap release in March — and then add Apttus and hopefully DocuSign (SpringCM) in the fall release. The public can see the SolutionMap CLM vendor rankings by persona here for free.
* Commercial Value Management: Making Contracts the Commercial Core of Enterprise Value (Part 1) [PRO]
* CVM (Part 2): Using Next-Generation Contract Systems to Integrate Operations, Financials, Risk and Technology [PRO]
* CVM (Part 3): Critical Commercial Use Cases to Align Extended CLM with the Enterprise [PRO]
* 2020 Predictions for Contract Management: Where the CLM Market Is Going This Year and This Decade [PRO]
* Free content: 2020 Predicaments in Contract Management: Poor Adoption, CLM Market Fragmentation and Limited Imagination
* Free content: Artificial Intelligence in Contract Management (4-part series)

How SolutionMap compares to Gartner, Forrester, IDC in rating procurement technology

When it comes to rating procurement technology, what do you trust — your gut or your data?

In a new white paper, Azul Partners and Spend Matters Founder Jason Busch compares the Spend Matters SolutionMap ratings approach to other analyst ratings methodologies, including the Gartner Magic Quadrant (MQ), the Forrester Wave and the IDC MarketScape. The fundamental argument that Busch makes is that the "data" that drives legacy rating models and vendor placement is circumspect in terms of accuracy and predictive insight. And that is not because the analysts at these firms are any less smart or expert than those at Spend Matters. Quite the contrary, in fact. It's the reliance on their very expertise that is creating the problem!

But how can that be?

Read our white paper to find out. [paperdownload-button text="Download Now" url="/wp/wp-content/uploads/2020/02/comparing_solutionmap_to_other_ratings_methodologies_21320.pdf?utm_source=site&utm_medium=button&utm_content=smap-paper1"]



Category Analytics and Intelligence Providers: Defining and Exploring a Nascent Market for Procurement Solutions (Part 4 — IT, Marketing and Should-Cost Software) [PRO]

This final PRO installment of Spend Matters’ assessment of category analytics and category intelligence looks at providers focused on IT, marketing and should-cost modeling/analysis.

Accurate intelligence and benchmarks on goods and services are essential to effective sourcing, yet few procurement organizations have comprehensive coverage for all data sources across all categories that they manage. So to help practitioners get a better lay of the category intelligence and analytics landscape, Spend Matters has begun a market scan of technology, data/benchmarking and cost-modeling providers that deliver “category analytics and intelligence” to procurement and other functions. And while few firms in the nascent mega market are perfectly alike, our initial findings have convinced us that category analytics and intelligence could become one of the most important provider markets for procurement to deliver best-in-class performance in the 2020s.

This Spend Matters PRO brief provides an introduction to category analytics and intelligence market and an overview of select providers by category. Part 1 of this series defined what exactly the market consists of, potential ways to segment it, and a basic framework for comparing vendors within and across sectors. Part 2 provided an overview of providers in the direct materials, indirect materials and cross-category specialist (direct and indirect) sectors, and Part 3 covered labor/services and transportation. Now for Part 4, let’s examine the providers focused on IT, marketing and should-cost modeling/analysis.

Category specific providers mentioned in this brief include: aPriori, Digital Decisions, Decideware, easyKost, What’s the Price (Buynamics), NPI Financial, Sourceit, 3quotes and Zylo.

Customer reviews for EC Sourcing are in the new SolutionMap Customer Insights report

This week’s SolutionMap Customer Insights report focuses on customer reviews for EC Sourcing, a veteran of managing sourcing events and one of a select group of technology providers targeting the middle market with an e-sourcing platform.

The applicable SolutionMap category for this report is in our ranking of Sourcing vendors. SolutionMap Insider members can read about EC Sourcing in our latest report.

In each Customer Insights report, we provide a one-page summary of details from the SolutionMap peer review process. It includes ratings on how well the vendor meets its customers' expectations, three key differentiators for the vendor and a list of quotes from customers about the vendor’s greatest strengths.

Category Analytics and Intelligence Providers: Defining and Exploring a Nascent Market for Procurement Solutions (Part 3 — Labor/Services and Transportation) [PRO]

Accurate intelligence and benchmarks on goods and services are essential to effective sourcing, yet few procurement organizations have comprehensive coverage for all data sources across all categories that they manage. So to help practitioners get a better lay of the category intelligence and analytics landscape, Spend Matters has begun a market scan of technology, data/benchmarking and cost-modeling providers that deliver “category analytics and intelligence” to procurement and other functions. And while few firms in the nascent mega market are perfectly alike, our initial findings have convinced us that category analytics and intelligence could become one of the most important provider markets for procurement to deliver best-in-class performance in the 2020s.

This four-part Spend Matters PRO brief provides an introduction to category analytics and intelligence market and an overview of select providers by category. Part 1 of this series defined what exactly the market consists of, potential ways to segment it, and a basic framework for comparing vendors within and across sectors. Part 2 provided an overview of providers in the direct materials, indirect materials and cross-category specialist (direct and indirect) sectors. This installment (Part 3) covers labor/services and transportation. Part 4 will cover IT, marketing and should-cost solutions.

Category specific providers mentioned in this brief include: Avetta, Bodhala, Chainalytics, Coupa, Brightfield TDX, DAT Solutions, HCM Strategies, Jaggaer, SAP Live Insights, Staffing Industry Analysts (SIA), TenderEasy, Trax Group and Sisense.

Category Analytics and Intelligence Providers: Defining and Exploring a Nascent Market for Procurement Solutions (Part 2 — Direct Materials, Indirect Materials and Cross-Category Specialists) [PRO]

Accurate intelligence and benchmarks on goods and services are essential to effective sourcing, yet few procurement organizations have comprehensive coverage for all data sources across all categories that they manage. So to help practitioners get a better lay of the category intelligence and analytics landscape, Spend Matters has begun a market scan of technology, data/benchmarking and cost-modeling providers that deliver “category analytics and intelligence” to procurement and other functions.

Increasingly, we believe these solutions will replace Excel as the sourcing operating system for a broad range of strategic categories. And while few firms in the nascent mega market are perfectly alike, our initial findings have convinced us that category analytics and intelligence could become one of the most important provider markets for procurement to deliver best-in-class — or better — performance in the 2020s.

This Spend Matters PRO brief provides an introduction to the category analytics and category intelligence market and an overview of select providers by category. Part 1 of this series defined what exactly the market consists of, potential ways to segment it, and a basic framework for comparing vendors within and across sectors. This installment (Part 2) explores the characteristics, relative maturity and competitive dynamics of providers in the direct materials, indirect materials and cross-category specialist sectors that offer a combination of direct and indirect materials coverage. Parts 3 and 4 will cover labor and services, transportation, IT, marketing and should-cost solutions.

Category-specific providers mentioned in this brief include these: Beroe, Fastmarkets, GEP, ICIS, IHS, Infomine, ION Group, ISG, LeaseAccelerator, MetalMiner, Mintec Global, The Plastics Exchange, The Smart Cube, RTI Global, Logicsource, SourceOne (Corcentric), SDI and ThomasNet.

Customer reviews for Agiloft are in the new SolutionMap Customer Insights report

This week’s SolutionMap Customer Insights report focuses on customer reviews for Agiloft, a contract management software vendor.

The applicable SolutionMap category for this report is in Contract Lifecycle Management (CLM). SolutionMap Insider members can read about Agiloft in our latest report.

In each Customer Insights report, we provide a one-page summary of details from the SolutionMap peer review process. It includes ratings on how well the vendor meets its customers' expectations, three key differentiators for the vendor and a list of quotes from customers about the vendor’s greatest strengths.

2020 Procurement Predicaments and Predictions — Part 1 (Series Wrap-Up) [PRO]

As the first month in 2020 is drawing to a close, the holiday season is a distant memory and sleeves are being rolled up in earnest. As such, we’ll wrap up the Spend Matters analysts’ 2020 procurement predictions series for PRO subscribers as we look forward to this new year and new decade. We’ll first do a quick recap of our predictions in six procurement technology areas:

* Sourcing, by analyst Magnus Bergfors
* Supplier Management (SXM), by Magnus Bergfors
* Contract Lifecycle Management (CLM), by analyst Nick Heinzmann
* P2P (Procure to Pay), by analyst Xavier Olivera
* Services Procurement, by analyst Andrew Karpie
* Procurement Analytics, by analysts Michael Lamoureux and Pierre Mitchell, the series editor

For a discussion of problems in each of these areas, see the analysts’ non-subscription posts about the predicaments per category.

In this PRO brief, we’ll address some of the foundational platform elements and broader market shifts that are happening regarding areas such as low-code/no-code platforms, open source, AI, bots, mega-vendor ecosystems, microservices, analytics and other areas. These digital capabilities aren’t just happening in a vacuum, but rather, responding to:

* buyer needs for increased agility, innovation and market options to move at the pace of broader digital business transformation, but also more focused procurement needs for better analytics, supplier engagement, commercial excellence, category intelligence, etc.
* supply market changes as M&A and an influx of private equity is chasing new opportunities — especially related to AI and specific areas that are still decidedly problematic, such as services procurement, tail spend management (and guided buying), category-specific functionality, master data management and other areas.

So, in keeping with our series, let’s dive into the forecast scenarios where we think the market will respond to these buyer needs/predicaments.