Procurement Research Content

Customer reviews for Field Nation are in the new SolutionMap Customer Insights report

This week’s SolutionMap Customer Insights report focuses on customer reviews for Field Nation, a provider of workforce management solutions. The applicable SolutionMap category for this report is in Direct Sourcing of Workforce and Services (DSW/S).

SolutionMap Insider members can read about Field Nation in our latest report.

In each Customer Insights report, we provide a one-page summary of details from the SolutionMap peer review process. It includes ratings on how well the vendor meets its customers' expectations, three key differentiators for the vendor and a list of quotes from customers about the vendor’s greatest strengths.

Customer reviews for Scanmarket are in the new SolutionMap Customer Insights report

This week’s SolutionMap Customer Insights report focuses on customer reviews for Scanmarket, a provider of strategic sourcing solutions.

The applicable SolutionMap category for this report is in Sourcing.

SolutionMap Insider members can click here to read about Scanmarket in our latest report.

In each Customer Insights report, we provide a one-page summary of details from the SolutionMap peer review process. It includes ratings on how well the vendor meets its customers' expectations, three key differentiators for the vendor and a list of quotes from customers about the vendor’s greatest strengths.

Customer reviews for BuyerQuest are in the new SolutionMap Customer Insights report

This week’s SolutionMap Customer Insights report focuses on customer reviews for BuyerQuest, a provider of e-commerce solutions. The applicable SolutionMap category for this report is in E-Procurement.

SolutionMap Insider members can read about BuyerQuest in our latest report.

In each Customer Insights report, we provide a one-page summary of details from the SolutionMap peer review process. It includes ratings on how well the vendor meets its customers' expectations, three key differentiators for the vendor and a list of quotes from customers about the vendor’s greatest strengths.

Segmenting the Procurement Tech Market: A Simple Visual Guide to Picking the Right Software Tools [PRO]

procurement software

Identifying potential software vendors that fit your procurement organization’s current (and possibly future) needs is unfortunately easier said than done. We won’t place all the blame on any one instigator, but the Google search algorithm is doing more harm than good when directing technology evaluators toward “definitive” directories for procurement solutions. Many of the top search results for phrases like “procurement software tools” aim more for breadth of coverage than depth or, frankly, accuracy. Absent from most top 10/50/100 lists are clear, logical segmentations of procurement software vendors into easily understood areas.

So let’s clear the polluted SEO air.

This Spend Matter PRO brief provides a simple visual guide to the procurement tech market, segmenting software vendors into clear buckets that reflect the source-to-pay process. The aim is not to provide a definitive or exhaustive market overview but to begin creating clarity where there is still confusion for this market. And as we add to this project, we hope to create increasingly meaningful, interactive versions of this market segmentation that further help procurement organizations, software companies, and the consultants and investors who support these groups all make better decisions.

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Procurement Leaders: Hit the Refresh Button in 2020 at SIG’s Procurement Technology Summit 

They say April showers bring May flowers, but I wanted to let you know 2020 will be different. This April 20 to 22 in Championsgate, Florida, SIG’s Procurement Technology Summit will bring you an event you’ve never seen before that will pay dividends throughout the year (not just May).

SIG is committed to staying at the forefront of all the forces impacting our industry. It was from our unique sightline into sourcing we recognized that procurement technologies advance so quickly that many people simply aren’t able to stay in the know. Awash in information, many of us are uncertain which digital technologies deliver and which are hype. While none of us can predict the future, we can be ready for it. That’s why we’re placing digital procurement and emerging technologies center stage for three days.

Christmas with family is priceless, but turkey and ham dinners are pricier this year

Spend Matters welcomes this holiday guest post from Mintec, which provides thousands of food commodity prices and helps brands manage spend with Mintec Analytics.

Sharp rises in meat and potato prices are likely to affect the cost of a typical Christmas dinner in the U.S. this year. The decline in prices of cranberries and turnips are not enough to offset the rises in turkey, ham, potatoes, carrots and sweet potato prices.

The Mintec U.S. Christmas Dinner Index for a turkey dinner has risen by 6% year on year, but ham dinners have risen by a whopping 19% year on year.

It may be small consolation, but the Gingerbread Index has increased by a comparatively measly 1% y-o-y.

Thank you, Mintec, for the insights — and Merry Christmas to all!

E-Procurement Tech Selection and the CIO Friendly Persona: Analysis & Commentary [PRO]

The e-procurement solutions market has been growing for the last seven years. Because of this rapid growth, the market is also fragmented, with numerous vendors competing for procurement organizations’ attention. Yet no one vendor is an ideal fit for all companies, due to the unique requirements of different organizations’ sizes, industry/vertical and prior technology investments (or lack thereof).

So how can companies with different needs evaluate procurement solutions amid an array of vendors with different capabilities?

Spend Matters’ vendor rankings in SolutionMap account for these differences using a persona-based approach. Each SolutionMap persona is calibrated to weight evaluation requirements so that it reflects the profile of certain kinds of buyers. For example, the “Nimble” persona reflects small and medium-size businesses that prioritize fast time-to-value and ease of use in the selections; the “CIO Friendly” persona emphasizes technical foundation and interoperability with other enterprise systems to make for a straightforward implementation.

So what do SolutionMap personas look at for e-procurement, and how can they help your organization make better technology decisions?

In a series of PRO articles, we’ll analyze the market according to the different SolutionMap E-Procurement personas: Nimble, Deep, Configurator, Turn-Key and CIO Friendly. (See persona definitions* below.)

This review is organized just like our RFI sent to vendors that are ranked in SolutionMap, according to these topics: platform capabilities, services, features & functionalities, and customer value.

Let’s look at the e-procurement features and vendors as viewed by the CIO Friendly persona.

Cyber risks and the future of AI on procurement are highlighted in Dun & Bradstreet Sentiment Report

Concerns about cyber issues and how to get artificial intelligence into procurement have grown, and confidence is fluctuating over the effectiveness of compliance and procurement functions among U.S. and U.K. businesses, according to the annual Dun & Bradstreet Compliance and Procurement Sentiment report. Cyber-risk topped the list of concerns, rising above internal regulatory training and customer and vendor due diligence priorities from the past four quarters. A majority of compliance and procurement professionals now also agree that AI will play a part in enhancing efficiency and generating insights within their business functions.

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A Holiday Gift Your Team Will (Actually) Appreciate

This time of year, giving presents to your team members and colleagues can be awkward no matter how well you know them. Look beyond the restaurant gift cards, trending gadgets and dried-out fruitcakes to a gift that will deliver an actual return on investment — an industry-recognized certification. By coming together in a virtual classroom, you’ll avoid those awkward, gift-giving faux pas and delight your team with an investment in their professional development to sharpen their skills, boost performance and credibility with both stakeholders and management, and contribute to the overall success of the organization.

Forrester rips SAP Ariba in its latest E-Procurement Wave

The Spend Matters team has known Duncan Jones, the lead author of Forrester’s latest E-Procurement Wave, for just about as long as the average technology solution provider in this sector has been in business. Duncan is known for trading humorous barbs with Jason Busch, Spend Matters’ founder, at various industry events with his typical acerbic British wit. However, there is nothing humorous about Forrester’s latest Wave when it comes to singling out SAP Ariba for failing to live up to its past prowess, especially in the technology area. What's going on with Ariba's product performance and personnel churn?

We have some hard questions about (and a soft spot for) Coupa’s new Business Spend Index (BSI)

Coupa recently released its Q4 Business Spend Index (BSI). Indexes such as ISM’s PMI and NMI can be helpful tools for procurement — not to mention economists, investors and policymakers — to gauge overall economic trends as well as underlying supply, demand and inventory conditions.

Coupa is a relative newcomer to publishing an index, but it offers a potentially promising approach based on underlying transactional data flowing through the Coupa system — as opposed to the polling data that is used for the ISM indexes, for example — to complement other economic indicators.

Still, we recommend that firms not read too much into the BSI for making procurement, economic or investment decisions without some additional details.

There are a few issues we’d like to see addressed if Coupa truly wants to make this a useful planning tool and not just a marketing vehicle for its community intelligence strategy:

Customer reviews for Vroozi are in the new SolutionMap Customer Insights report

This week’s SolutionMap Customer Insights report focuses on customer reviews for Vroozi, a provider of spend management, marketplace and invoicing automation solutions. The applicable SolutionMap category for this report is in E-Procurement, Invoice-to-Pay and Procure-to-Pay. SolutionMap Insider members can read about Vroozi in our latest report.

In each Customer Insights report, we provide a one-page summary of details from the SolutionMap peer review process. It includes ratings on how well the vendor meets its customers' expectations, three key differentiators for the vendor and a list of quotes from customers about the vendor’s greatest strengths.