Services Procurement & Contingent Labor Management Content

Classification Complications: How Companies Can Use Technology to Navigate Stricter California Freelancer Law

sharing economy

There were already abundant federal and state laws surrounding freelance worker classification before California approved the adoption of the country’s most stringent test. In the recently passed Assembly Bill 5 (AB-5 or the “Uber bill,” as it’s commonly called), the state tightened the rules to close what they saw as loopholes hurting workers and the state.

Growing from the 2018 California Supreme Court decision Dynamex Operations West v. Superior Court of Los Angeles County, AB-5 establishes a new three-part test — dubbed the ABC test — that employers must satisfy to classify workers as freelancers or independent contractors. If even one part of the ABC test isn’t met, the worker is considered by the state to be an employee of the company engaging them.

So what are companies supposed to do? Set a policy and add the right technology to manage freelancers.

With the number of freelancers on the rise, companies need to take action to be sure they have visibility into and control of their independent workforce.

While companies continue to use VMS technology for certain worker management functions, there is now technology specifically geared to freelancer management. By adopting a cloud-based freelancer management system (FMS), companies can take a major step in reducing risk and meeting compliance requirements while managing their total freelancer population from a single platform.

Q&A: Keith Hausmann on joining Globality: ‘This is what I’d been looking for’

Globality, an artificial intelligence-powered platform that facilitates the efficient and effective buying and selling of enterprise services, hired a new chief revenue officer this fall, and we caught up with Keith Hausmann about his role as the new leader of business development and sales for the rapidly growing company.

Hausmann started as the CRO in September after years at Accenture, where he led supply chain and procurement business process optimization and built a technology ecosystem network.

In his new role at Globality, his focus is on leveraging AI to help clients with the sourcing of high-value B2B services, including marketing, consulting, technology, legal and more, to create a new ecosystem for global trade.

"This is what I'd been looking for,” Hausmann said of Globality’s mission.

Afternoon Coffee: Upwork’s Q3 financials show progress; Toptal launches Staffing.com; Soybeans under fire; China agrees to cancel tariffs in phases

China's Commerce Ministry has said China and the U.S. have consented to scrap the tariffs imposed in the on-going trade war, but in phases. Upwork Inc., the largest online talent solution based on GSV (gross services volume), reported its Q3 2019 financial information Tuesday with positive results across the board. Talent network Toptal announced the launch of Staffing.com to foster conversations pertaining to the future of procurement and staffing at large enterprises, among many other things. And U.S. soybean cargo was caught in a duty crossfire in — where else? — China. Afternoon Coffee: your source for procurement and supply chain news.

Afternoon Coffee: ISM services index is up; Workday-Scout RFP competitive analysis; What Brexit could mean for U.K-U.S. trade

The Institute for Supply Management (ISM) recently released their non-manufacturing index — the NMI — which told a positive story for the services sector. Jason Busch, managing director of Spend Matters Nexus, follows up yesterday’s coverage blitz on the deal with this latest Nexus brief, diving into landscape implications of the transaction that may affect other, specialized procurement technology providers — in this case, suite and best-of-breed competitor analysis and recommendations. And here are 5 things you should know before shipping across the U.S.-Mexico border. Afternoon Coffee: your source for procurement and supply chain news.

The Contingent Workforce and Services (CW/S) Insider’s Hot List: November 2019 [Plus+]

Welcome to the November 2019 edition of Spend Matters Insider’s Hot List, a monthly look at the contingent workforce and services (CW/S) space that’s available to our PLUS and PRO subscribers. For those new to the Hot List, each edition covers the prior month’s important or interesting technology and innovation developments in the CW/S space.

Afternoon Coffee: Doubts over cocoa imports; Uber, Lyft drivers propose California ballot measure; Golden age of supply chain uncertainty

Global companies must focus on the economics of supply chains amid uncertainties such as the U.S.-China trade dispute and Brexit, said the CEO of Barclays at a recent forum. U.S. Customs and Border Protection officials paid a visit to Ivory Coast recently to probe whether cocoa production there used forced or child labor, to decide whether the U.S. should block cocoa imports. And drivers for several gig-economy-platform businesses have announced “a statewide ballot measure for the November 2020 ballot,” according to TechCrunch, aiming to ensure drivers and couriers can continue to be independent contractors with flexible work hours. Afternoon Coffee: your source for procurement and supply chain news.

Afternoon Coffee: U.S. GDP up in Q3; Premier snags cost management platform Medpricer; Tradeshift, Genpact partner up

The U.S. economy grew at 1.9% in the third quarter, a bit more slowly than in the previous quarter, but tempered by good consumer spending and a strong housing sector. Global professional services company Genpact has strategically partnered with payments firm Tradeshift to enable enterprises to transform accounts payable and procurement processes. And Premier Inc., a leading healthcare improvement company, announced that it has acquired cost management platform Medpricer. Afternoon Coffee: your source for procurement and supply chain news.

Workforce Logiq acquires ENGAGE Talent and gets even smarter

Workforce Logiq, a global provider of workforce management software and services to large corporations, announced it has acquired the predictive analytics and AI software company ENGAGE Talent.

ENGAGE, based in Charleston, South Carolina, provides major businesses with various analytic services that improve talent acquisition and engagement performance. Both Workforce Logiq (which is owned by The Carlyle Group) and ENGAGE Talent (founded in 2014) are privately held companies, and the terms of the deal were not disclosed.

The acquisition marks further momentum of Workforce Logiq’s strategic transformation ...

Customer reviews for Beeline are in the new SolutionMap Customer Insights report

This week’s SolutionMap Customer Insights report focuses on customer reviews for Beeline, an independent provider of solutions for sourcing and managing contingent labor.

The applicable SolutionMap categories for this report are in all three of our contingent workforce areas: Temp Staffing, Contract Services/SOW and Direct Sourcing of Workforce/Services.

SolutionMap Insider members can click here to read about Beeline in our latest report.

In each Customer Insights report, we provide a one-page summary of details from the SolutionMap peer review process. It includes ratings on how well the vendor meets its customers' expectations, three key differentiators for the vendor and a list of quotes from customers about the vendor’s greatest strengths.

Elevated Resources: What Makes It Great (Temp Staffing/VMS SolutionMap Analysis)

ELEVATE VMS — a product of Elevated Resources Inc., a contingent workforce services provider — is something of a new kid on the block in the evolving contingent workforce and services (CW/S) enterprise technology solution market. So it’s likely that few practitioners have heard of this VMS. But that’s because ELEVATE was not typically marketed as a technology solution separate from the Elevated Resources MSP and other service offerings.

This changed in early 2019 when Elevated Resources experienced a large increase in interest and demand for the ELEVATE VMS solution apart from the company’s service offerings. So while ELEVATE is a new face in the VMS solution market, it is actually a sophisticated technology platform and SaaS application that has been developed over a period of years within Elevated Resources.

Right out of the blocks, ELEVATE’s target market is almost exclusively mid-size organizations with $1 million to $100 million in contingent workforce spend. Today, it is true that ELEVATE might not stand up competitively to a top-tier VMS for the use case of, say, a 50,000-employee organization operating in 25 countries. But it can very well stand up as a robust, truly cost-effective solution for midsize organizations with a predominant presence in the U.S. (though the solution’s geographic footprint is being expanded). In addition, ELEVATE VMS has the experience and know-how of Elevated Resources standing behind it; and in the Spend Matters SolutionMap, the company has achieved outstanding client survey scores.

Spend Matters breaks down the broadening and evolving CW/S enterprise technology solution market into three main categories. Those are solutions to manage:

* Temp Staffing, the primary historical focus and largest category of spend under management for established VMS providers (e.g., Beeline, Coupa-DCR Contingent Workforce, SAP Fieldglass, etc.)
* Contract Services/SOW (Statement of Work), the spend category now contributing the highest growth to VMS providers’ spend under management.
* Direct Sourcing of Workforce/Services (DSW/S), while the largest volume of spend under management and numbers of users lie in the Temp Staffing solution category, top VMS providers have been evolving and increasingly providing capabilities to enable clients to directly source and engage contingent workers and manage the corresponding spend and risk.

At the time of our Q3 2019 Solution Map RFI submission, ELEVATE provided solution capabilities for temporary staffing to a handful of clients (these have been validated through client references). While Elevated Resources was able to demo a substantial range of SOW management capabilities, the rollout of that part of the solution was early stage and no client references were submitted. Therefore, for the Q3 SolutionMap, ELEVATE was only evaluated in the Temp Staffing category.

So where does Elevated Resources and its VMS fit into the burgeoning CW/S solution market? As of Q3 2019, the Spend Matters vendor ranking system, SolutionMap, contains functional and customer satisfaction benchmarks on more than 50 providers within the overall procurement technology landscape, including 14 providers within the CW/S segment. But where does Elevated Resources stand out most and help “set the bar” for the Temp Staffing segment? And why should this matter for procurement and HR organizations? Let’s delve into the SolutionMap benchmark to find out where Elevated Resources is great.

“What Makes It Great” is a recurring column that shares insights from each quarterly SolutionMap report for SolutionMap Insider subscribers. Based on both our rigorous evaluation process and customer reference reviews, each brief offers quick facts on the provider, describes where it excels, provides hard data on where it beats the SolutionMap benchmark and concludes with a checklist for ideal customer scenarios in which procurement, finance and supply chain organizations should consider it.

Online Platform RigUp Raises $300 Million: Maybe Not Just Another Unicorn? [PRO]

Online marketplaces for connecting workers and businesses have been around since the early-to-mid 2000s. But it has only been in the past eight years that larger organizations have begun to take notice of them (more, perhaps, as curiosities than as full-fledged, digitally enabled suppliers of workers and services). The reality is that few, if any, of the top 5,000 private employers in the world have established compliant, online marketplace sourcing channels that would account for more than 1 or 2% of their contingent workforce spend. Whether or not this is changing in any significant way is open to debate.

However, something does seem to be happening, if not on the large-enterprise demand-side, then on the supply-side, where, over the past year or so, significant capital has been flowing into some business-focused (versus consumer-focused) online marketplaces. That includes Austin-based RigUp, which recently announced a $300 million series D round. With a $60 million Series C round in January 2019 and four earlier financing rounds since its launch in 2014, RigUp’s financing now totals $423.8 million. According to the Wall Street Journal, the most recent “financing brings the valuation of the startup aimed at energy contractors to $1.9 billion.”

Unlike its white collar, online freelancer, global marketplace cousins, Upwork and Fiverr (which completed their IPOs in October 2018 and June 2019, respectively), RigUp has been focused on mostly blue collar workers deployed on the ground in the U.S. energy sector. At of the close of trading on Oct. 25, Upwork (which is more or less the same size as RigUp in terms of gross services volume) had a market value of $1.64 billion.

In this Spend Matters PRO brief, we will take a look at RigUp, and we'll examine where it fits into the broader landscape of digital platforms for work and services platforms. We will also discuss reasons why RigUp might be a different type of animal and how that might affect the thinking of procurement practitioners pondering the viability of online work/services platforms as sourcing options.

Workday: Procurement Rising? 5 Scenarios Explored

Procurement is taking on increased importance for Workday’s growth. In a recent Seeking Alpha column highlighting some of the takeaways from Workday’s financial analyst day at its Workday Rising customer conference, the author notes that Workday suggested it will have four drivers of sustained growth in the quarters and years to come: international expansion, financials, old customers — and, drumroll please, procurement!

According to the column, the focus on procurement appears in part driven out of the success of Coupa, which validates the “the considerable potential in this market.” Further, according to Workday, “procurement would serve to expand focus, with the potential to sell the product on a standalone basis in the future. Workday shared that more than 650 WDAY customers used procurement and highlighted that the attach rates for procurement is 85% for the core financials segment.”

Of course that says nothing for the breadth, depth and capability of what Workday is building for customers at this stage in the area (right now, things look somewhat bare bones). Cynically, we could argue that Workday Procurement is still two-steps removed from the mainstage. After all, the product line appears to fold into the supply chain product line, which does not even get a mention as one of the Product Strategy and Vision Keynotes at Workday Rising.

Procurement also takes a backseat role at other cloud-based ERP vendors as well ...