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The Contingent Workforce and Services (CW/S) Insider’s Hot List: January 2019 (Special Focus Edition on Services) - [Plus + Content]
January 2, 2019 | Andrew Karpie
Welcome to the January 2019 edition of Spend Matters’ monthly feature “The Contingent Workforce and Services (CW/S) Insider’s Hot List,” available to PLUS and PRO subscribers. For those new to the Hot List, each edition covers the prior month’s important or interesting technology and innovation developments within the CW/S space, where change may be accelerating…
Tech Enabling Procurement Shared Services: SAP Ariba Begins the Journey - [PRO Content]
April 5, 2018 | Jason Busch, Pierre Mitchell and Xavier Olivera
Procurement shared services organizations and centers of excellence (CoEs) are sometimes tasked with the operational management of source-to-pay technologies on behalf of the organizations they serve. But up until now, they have not utilized purpose-built solutions to improve their own operations. While many use core analytics, sourcing, contract management, supplier management, e-procurement and invoice-to-pay solutions…
SAP Ariba Procurement Desk: Shared Services and Center of Excellence (CoE) Enablement - [PRO Content]
April 4, 2018 | Jason Busch, Pierre Mitchell and Xavier Olivera
Procurement shared services groups can take different shapes and can add different sources of value. Shared services tend to focus on procure-to-pay (P2P) and accounts payable support, including supplier enablement, supplier master data maintenance, transactional purchasing, transaction processing, invoice automation and exception management. CoEs focus on both a classic shared services model (i.e., supporting processes…
SAP Ariba Takes Aim at Procurement CoEs Services with A Targeted Shared Services Offering
March 7, 2018 | Jason Busch
Procurement shared services teams — also known as centers of excellence (CoEs) — don’t get enough respect. In larger companies, they are often critical not only to bringing greater operating efficiency to AP and P2P transaction processing but are also increasingly involved in strategic areas including market intelligence, strategic sourcing and even sourcing optimization. Many…
Procurement as a Service (PRaaS) — Part 4: Assembling Third-Party Services
April 12, 2017 | Pierre Mitchell
In our previous installment of this series, we discussed how an industrialized procurement as a service (PRaaS) model is critical to not just running procurement more efficiently and effectively but also buying and embedding cloud services better, as well as tie procurement into broader digital business strategy efforts. The notion of procurement as a “prosumer”…
Procurement as a Service (PRaaS) — Part 3: Unpacking the Services Stack
April 11, 2017 | Pierre Mitchell
In Part 1 of the series, we delved into why procurement should run itself as a services business, and in Part 2, we shared how procurement can learn from other types of professional services businesses to bring more rigor and value to its internal customers and even external customers. On this last point, organizations such…
Elemica: Shifting From a Shared Services Bazaar to Platform “PaaS” Standard - [PRO Content]
November 18, 2013 | Jason Busch
In this series covering Elemica and the platform shift, we’ll explore Elemica’s platform strategy, including associated infrastructure and application components. We will also touch on how these platform building blocks fit into an evolving technology landscape that will increasingly prioritize interoperability and collaboration between organizations as much as internal processes and systems integration.
Procurement & Shared Services: Beyond Accounts Payable (Part 2)
December 6, 2012 | Jason Busch
Earlier today, we began to explore how to think outside the accounts payable (AP) box when examining procurement-focused shared services efforts. Spend Matters research suggests […]
Procurement & Shared Services: Beyond Accounts Payable (Part 1)
December 6, 2012 | Jason Busch
We recently covered shared services for the first time in detail on Spend Matters PRO, examining the intersections of accounts payable, outsourcing and procurement, including […]

How AI is transforming the ways companies source enterprise services : Russell Ruggiero said : Thank you for the informative article. Would like to touch upon three key areas. First Open Go...

As coronavirus outbreak forces firms to cancel events, these tips can help you negotiate with the venues : Audrey Maria said : Yup! It is our duty to spread helpful knowledge regarding safety measure during COVID pandemic. As ...

Spend Matters opens the ‘TAP’ at SIG’s Procurement Technology Summit : Susan Walsh said : This was a great session, Jason and Pierre were very much talking my language when it comes to tech ...

Ivalua NOW 2020 (dispatch 2): La licorne française va directement pour la route moins fréquentée : Michael Lamoureux said : Peter: Greetings from the NS lockdown. Isn't this the only answer? https://www.youtube.com/wa...

Ivalua NOW 2020 (dispatch 2): La licorne française va directement pour la route moins fréquentée : Peter Smith said : Michael, You OK mate? Greetings from the UK lockdown, Peter PS I thought the Ivalua event worked ...