Solution Providers Content

Barry Padgett Leaving SAP and new Intelligent Spend Group [PRO]

Only weeks after being named president of the newly created SAP Intelligent Spend Group (ISG), a combination of SAP Ariba, SAP Concur and SAP Fieldglass, Barry Padgett has left SAP. Padgett had previously served as president of SAP Ariba, before being promoted to the new role as leader of the combined group. Spend Matters sources suggest he has accepted a new role as chief revenue officer for Stripe, a payments company, although this is unconfirmed at this time.

SAP’s Intelligent Spend Group told Spend Matters that Mike Eberhard, formerly president of SAP Concur, will take over for Padgett, at least as an interim leadership move. Eberhard had previously planned to “step back” from a daily role at SAP in Q3 to serve as an adviser. While on the surface, the move to promote Eberhard on a temporary basis may seem like a GE “moving around the management chess pieces,” type of maneuver, Eberhard has a unique foundation from which to sit on top of the combined organization at a pivotal time.

Not only has Eberhard had sales leadership experience and significant growing, global commercial responsibilities within Concur in the past decade, he brings leadership depth from other areas of procurement, payables and supplier management solutions earlier in his career. This includes holding previous P&L responsibilities for SAP Ariba, Xign, Peoplesoft and D&B.

Based in part on his diverse set of experiences in the “spend” universe, including P&L leadership within a number of different business cultures that sold to different economic buyers, we are enthusiastic about the selection of Eberhard as at least a temporary leader of the SAP Intelligent Spend Group.

But as Eberhard perhaps channels Constantine the Great, one of the great “uniters” of different factions in Roman history, he will nonetheless face a range of challenges on multiple fronts — internal and external — as SAP plans for simultaneous battles at the same time as it brings together three best-of-breed solutions under one roof, one that ideally represents more than just a united fighting commercial front.

Check back shortly for further analysis.

With $60 million funding round, Ivalua reaches ‘unicorn’ status of $1 billion valuation

Ivalua, likely the fastest growing privately held source-to-pay procurement suite technology provider, announced Tuesday morning that, with its latest funding round, it has gained “unicorn” status for start-ups by reaching $1 billion in valuation.

It raised $60 million from a new investor, Tiger Global Management, and Ardian Growth, one of Ivalua’s early investors that raised its investment level. Tiger Global joins Ivalua’s founders, KKR and Ardian as shareholders, the announcement said.

An Interview with SAP Intelligent Spend Group’s Marcell Vollmer: From CPO to CDO

SAP recently has consolidated its separate business units SAP Ariba, SAP Fieldglass and SAP Concur under its new SAP Intelligent Spend Group division. So it seemed like a good time for me to catch up with an industry insider to shed light on the issues.

Dr. Marcell Vollmer is now the chief digital officer of the Intelligent Spend Group, after filling the CDO role for SAP Ariba since 2017, when I talked to him in a series of Spend Matters interviews about digital transformations and about his stint as the chief procurement officer for SAP.

Recently, he said one area of opportunity that he sees is in procurement, where CDOs should spend more time.

Coupa’s customer reviews are in the new SolutionMap Customer Insights report

This week’s vendor spotlight in the SolutionMap Customer Insights report focuses on customer reviews of the suite provider Coupa. SolutionMap Insider members can click here to read about Coupa in our latest report.

In each Customer Insights report, we provide a one-page summary of qualitative — and select rating and quantitative — insights from the SolutionMap peer review process. The Customer Insights summary includes ratings on how well the vendor meets user expectations, three key differentiators for the vendor and a list of quotes about the vendor’s greatest strengths.

Promena: Vendor Introduction (Part 2) — Product Strengths and Weaknesses [PRO]

contingent workforce

In our last Spend Matters PRO post, we introduced you to Promena, an 18-year-old provider based out of Istanbul that is deploying a platform for strategic sourcing, supplier management and e-procurement. Operated under the umbrella of Zer, a procurement BPO firm that itself is a subsidiary of Turkey’s largest industrial conglomerate, Koç Holding, Promena has a solution with a long history of development and some relatively mature functionality despite its lower name recognition in the global procurement technology market. And while its newest modules are still finding their footing amid a rapidly changing sector, the solution overall offers a strong baseline off which Promena could expand it functional footprint.

Part 1 of this brief provided an overview of Promena’s offering and a short selection requirements checklist that outlined the typical company for which Promena might be a good fit. In Part 2, we provide a breakdown of what is comparatively good (and not so good) about the solution, a high-level SWOT analysis, and some final conclusions and takeaways.

Promena: Vendor Introduction (Part 1) — Background and Solution Overview [PRO]

twago

When asked to name the top locations of technology and startup ecosystems, one could be forgiven for not including Turkey. Globally, cities like London, Berlin, Tel Aviv, Stockholm, Singapore and San Francisco hold much of the technology economy mindshare, and recent political volatility in Turkey has not bolstered the country’s image as a stable place to start a business.

Yet Turkey has a lot going for it these days in terms of technological potential. As of 2017, the most recent year for available data, Turkey’s internet penetration rate was nearly 65%, giving the country Europe’s fifth-largest online population. Use of mobile devices is also relatively high, at 86% of the population. What’s more, Turkey’s demographics skew heavily toward younger generations: more than half of its 82 million inhabitants are under the age of 30, many of whom are enthusiastic about accessing and growing the technology economy in their home country.

And this technological potential is not just recent. In fact, when it comes to procurement technology, Turkey’s representative offering, Promena, has been refining its product for nearly two decades. Started in 2001 as a joint venture between Koç Holding, Turkey’s largest industrial conglomerate, and The Carlyle Group, Promena offers solutions for e-sourcing and e-auctions, spend analysis, supplier management and e-procurement. Now fully owned and operated under the umbrella of Zer, a procurement BPO firm also owned by Koç, Promena today counts more than 100 customers, with more than 11,000 sourcing events and $2 billion worth of transactions flowing through the platform.

This Spend Matters PRO Vendor Introduction offers a candid take on Promena and its capabilities. The brief includes an overview of Promena’s offering, a breakdown of what is comparatively good (and not so good) about the solution and a selection requirements checklist for companies that might consider the provider.

Exploring Basware’s Recent Product Enhancements: Something for AP and Procurement (Part 1) [PRO]

In April, Basware held its Customer Connect user event in Chicago. During a mainstage talk and break-out sessions, the procure-to-pay provider highlighted a number of recent enhancements and product roadmap areas, including the continued incorporation of artificial intelligence (AI) throughout its product line. Based on these presentations and recent Spend Matters SolutionMap RFI analysis, this three-part Spend Matters PRO brief highlights selected recent product enhancements as well as what Basware has in store for AP and procurement customers in the quarters to come based on its product roadmap. It also provides deeper insight into how Basware is embedding AI across its procure-to-pay solutions.

The following enhancements are covered and analyzed (with key takeaways included) in this research brief:

— Approval Confidence Scoring/Index
— Committed Spend
— SmartPDF (Basware’s version of InvoiceSmash/Cloudscan)
— Payment Plan Compliance
— Intelligent Order Aggregation

Jaggaer’s customer reviews are in the new SolutionMap Customer Insights report

This week’s vendor spotlight in the SolutionMap Customer Insights report focuses on customer reviews of the three product lines that make up Jaggaer ONE, the solution provider’s new unified platform.

SolutionMap Insider members can click here to read customer reviews for Jaggaer Advantage, Jaggaer Direct and Jaggaer Indirect.

(Please note: For SolutionMap, each of the three product lines has been reviewed and scored on a standalone basis by both their customer users and the Spend Matters analyst team, respectively. Analysts have not yet holistically evaluated the three products as part of Jaggaer ONE's unified platform.)

In each Customer Insights report, we provide a one-page summary of qualitative — and select rating and quantitative — insights from the SolutionMap peer review process. The Customer Insights summary includes ratings on how well the vendor meets user expectations, three key differentiators for the vendor and a list of quotes about the vendor’s greatest strengths.

Ivalua NOW 2019 Chicago: Next Procurement Megavendor Steps Out of the Shadows

After attending Ivalua NOW 2019 in Chicago this week, the conference solidified in my curmudgeonly mind that Ivalua will be the next break-out vendor, following on the heels of SAP Ariba and Coupa (on a software/SaaS revenue basis, at least).

Ivalua is like the tortoise in the race with the hare, but in this case, the tortoise has been putting on roller-skates and building a jet pack into its upgraded shell (161 upgrades to be exact). And the firm’s stats prove the point.

SAP Ariba Sourcing: How Does it Compare Today and What is Coming Tomorrow (Part 2: Playing the Scout Card) [PRO]

Procurement organizations previously embraced complexity in tools to enable both event sourcing and category management processes. Now, the tide has turned. Solutions that are best-in-class from a user-experience perspective, but may lack advanced features (e.g., sourcing optimization, the most capability/depth for RFP/RFI/auction support, full opportunity analysis like should-cost modeling, full project management, comprehensive integrated supplier and risk management, etc.) are increasingly winning the day — sometimes even replacing solutions that offer deeper functional capability.

Simply put, this is what I term the Scout phenomena (but in all fairness to Scout, the provider, is aggressively building out capabilities in areas that it has lagged in for our SolutionMap benchmarking tool).

In the forthcoming new releases of its sourcing product, SAP Ariba has not just co-opted Scout’s playbook. It has built on it. By masking complexity and prioritizing usability not just as a primary, but the top objective, forthcoming “SAP Ariba Sourcing” releases represent a fundamental replatforming that will put casual, business and procurement users at the center of a vastly improved and consumerized UX.

In Part 2 of the Spend Matters PRO research series providing analysis of the SAP Ariba Sourcing solution, we offer insight into the new user experience as well as analysis, commentary and customer recommendations based on SAP Ariba’s planned release schedule featuring the new UI/UX. Part 1 provided insight into SAP’s relative strengths and weaknesses today (based on the Q1 2019 SolutionMap release) and shared what we learned last month at the SAP Ariba Live event on an overall roadmap basis for the sourcing product line.

Ivalua NOW 2019 Chicago: ‘We have this ambitious vision,’ CEO says of new release, roadmap

Ivalua CEO David Khuat-Duy on Tuesday kicked off the procurement solution provider’s customer event, Ivalua NOW 2019 Chicago, with an eye toward maintaining its dedication to serving customers, discussing its latest release and shedding light on its plans for the future.

“We have this long-term strategy of building a very big company with a fantastic product that we can offer to the market. And this is our vision,” Khuat-Duy said. “We don't have a short-term vision, like exiting or doing something different. We have this ambitious vision.”

Shifting to Digitization from Manual Sourcing Processes Isn’t Easy — Unless You Use Bonfire

For procurement project managers looking to overcome manual processes and engage stakeholders, digitizing your sourcing workflows can be a mammoth task.

It’s more than just using digital files like PDFs, Excel spreadsheets and email. Although they are a step in the right direction, those tools are not true digitization. Digitization is really about making a workflow that’s easier for people to use while saving time and money. It involves putting all the documents in a central, accessible source and making the whole process more collaborative with people across your company and with vendors.

Bonfire, a cloud-based provider of strategic sourcing and contract and performance management, knows your pain because it has already solved those problems.