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3 Ways to Tell a Story from Your Procurement Data with Amazon Business

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Procurement leaders want their purchasing decisions to be driven by lessons and insights gained from their organization’s order history data. Gone are the days where the post-purchase data was used only for accounting and reconciliation purposes.

With thousands of employees buying on Amazon Business, procurement organizations realize that they can do more with this data. However, to tell a story from their procurement data, organizations will need to invest in business intelligence (BI) engineers, data scientists and dedicated teams of IT personnel. Machine learning (ML) continues to be just a buzzword for these professionals, as they do not yet see the benefits of ML in their everyday decision-making.

The Amazon Business Analytics portal provides the tabular order history data by various pivots, including orders, refunds and reconciliation reports. While this acts as a good mechanism to look up specific details about an order, customers told us that they spend multiple hours each month to understand the data and gain insights into the spend patterns of their organization. Customers heavily relied on the CSV download feature to continue to their analysis. They essentially needed to gain BI from their data.

To help solve this problem, we partnered with Amazon QuickSight to bring BI to organizations’ Amazon Business order data.

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How to Create Value by Benchmarking the Back Office

We recently introduced you to this year’s Coupa Benchmark Report, “12 KPIs to Drive Profitability and Growth with Business Spend Management.” This unique report, based on nearly $1 trillion of actual operating data from businesses around the world, outlines 12 key performance indicators (KPIs) to help you measure and increase your organization’s business spend management (BSM) maturity.

Across the categories of source-to-contract, purchasing, invoicing, and expenses management, there are countless opportunities to assess and analyze your organization’s progress towards BSM maturity, but the 12 KPIs Coupa has identified are especially important.

Why? Read on!

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Putting the ‘Relationship’ Back in SRM

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At ConnXus, we’ve worked with countless buyers and suppliers — ranging from global fortune 500s to small and diverse businesses. One of the biggest opportunities we consistently see between buyers and suppliers in the B2B space is the ability to boost supplier relationship management (SRM). Successful SRM is a pivotal milestone in maximizing the value of your supply chain. Developing relationships with your suppliers can help foster collaboration, drive innovation and impact your bottom line.

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3 KPIs for Digitally Transforming Your Business Spend: How Do You Measure Up?

It’s important to set measurable goals to assess the maturity of your procurement and expenses processes.

By analyzing the largest accessible source of business spend data (the nearly $1 trillion that flows through the Coupa platform), Coupa Business Spend Management (BSM) experts have identified 12 Key Performance Indicators to help you gain insight into and advance your organization’s maturity across the spectrum of BSM processes, from sourcing to procurement to payments.

Here are three of the most influential KPIs for purchasing, invoicing and expenses — and how companies with digitally mature processes are performing in these areas:

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AI-Powered Tech Takes E-Procurement to the Next Level

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Imagine walking into a car dealership and the first question the salesperson asks you is, “How much do you want to overpay?” It’s a ridiculous question, right? No one wants to pay more for a product than they absolutely have to. Yet, this is exactly what too many corporate buyers unwittingly do, every day.

While most procurement managers would likely concede that there was “room for improvement” in their organizations’ MRO spending execution, few have the visibility and analytics capability necessary to accurately measure what their performance level truly is. If they did, my guess is they would be shocked at how often they overpaid for their indirect materials.

Find out what happened when EqualLevel deployed AI in part of its e-procurement solution to find the best prices.

Sourcing Optimization Should Be Accessible, Flexible: The Case for Rethinking a Misapplied Technology

Sourcing optimization can and should be applied more broadly to a variety of sourcing scenarios, bringing a simpler approach and guided exploration — designed with the everyday sourcing user in mind. With the value it can bring to categories and customers alike, why should sourcing optimization remain out of reach beyond the most complex logistics bids?

To understand how this situation arose, it helps to consider the rationale behind how first-generation sourcing optimization solutions were designed.

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E-invoice Sending is Accelerating — Are You Ready?

Companies gain tremendous benefits from sending e-invoices to their customers — from streamlining processes to increasing efficiency, decreasing costs, speeding up payments, and gaining visibility and control. Plus, your customers can receive their invoices via their preferred channel and in any digital format. Wherever your organization is in its automation journey, read on to learn the benefits of going electronic and understand what the upcoming regulatory implementations mean for you.

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Learn the Best Practices for Integrating Your E-procurement System with Amazon Business

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To automate your procure-to-pay processes, your business will need to integrate your e-procurement systems with the online catalogs of your contracted suppliers.

Amazon Business launched in 2015 with a vision to give businesses a simple, personalized and transparent online B2B experience. An extension of this vision was to simplify the integration for businesses connecting their e-procurement systems to Amazon Business, while giving them access to a broader selection of products and sellers.

This article will highlight the best practices for integrating your e-procurement system with Amazon Business.

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L’Oreal Finds the Beauty of Bonfire’s Solution: Stakeholder Buy-in and Better Supplier Relations

Every growing company reaches a point when transaction volumes overwhelm misapplied IT systems and manual business processes. When that happens and the risks rise, businesses have to begin the necessary task of identifying a better way forward. For many organizations, that means automating and optimizing the sourcing process with dedicated e-sourcing software — ideally a setup that’s easy to use and gives your company a competitive edge.

As a division of the beauty products maker L’Oreal found out, the strategic sourcing platform from Bonfire could resolve many of these issues.

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Using Technology to Create a More User-Friendly Procurement Experience

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Procurement departments often cite a lack of engagement from the wider business as a key reason for why they can’t add more value to their organizations. Stakeholders progress workstreams and discussions with suppliers without involving procurement, goes the argument. This is certainly true in many cases, but why do non-procurement colleagues choose to take this approach? Evidence from a recent study conducted by Efficio shows that procurement is not only contemplating this question but believes it has a role to play in addressing the problem.

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Rethinking the RFP Process for Public Procurement Systems

When procuring an e-procurement system for public spend, one could argue that the complexities and differentiated requirements always call for a competitive RFP process. The problem is that some state and local governments are tight on resources or unclear on which requirements to include in the solicitation, so they outsource the market research and RFP development processes for e-procurement buys to consultants who, in turn, do one of two things. But both outcomes put agencies at an automatic disadvantage.

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Long-term ROI from Spend Analytics: 3 Places to Think Outside the Box

Spend analytics solutions often get passed over when it comes to claims of ROI. But spend analysis can provide just as much value as better-explored options like e-procurement or sourcing systems, sometimes providing ROI immediately after being turned on. Yet quick wins and short-term value are only the starting point.

To help procurement pull its head out of the past and begin to see (and plan for) the future, here are three outside-the-box areas where spend analysis can unlock new sources of long-term value.