The Supplier Management Category

Streamlining Supplier Management to Scale Globally: A Case Study of Geosyntec Consultants and AdaptOne

MRO as a service

Geosyntec Consultants, an engineering and consulting firm, needed to upgrade its supplier management system so it could streamline and improve its business. The Florida company works with public and private sector clients across the U.S., Canada, Malaysia and the U.K. It employs more than 1,200 consultants (engineers, scientists, technical personnel) and manages more than 8,300 suppliers, many of which require stringent safety certifications and compliance requirements that come from their clients.

As Geosyntec expanded its practice, it looked for a supplier management solution that could streamline its manual and disjointed processes, all while maintaining needed organizational accountability. Find out what it learned in the process and how it made its choice: AdaptOne.

Beyond Supplier Risk Management: How Procurement Can Take a Leadership Role in Enterprise Risk Management (Part 2) — Aligning Enterprise Risk to Supply Risk [PRO]

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In Part 1 of this series, we described the process that most progressive procurement organizations use to relate enterprise risk to supply risk. Throughout such transformations, a single theme pervades: alignment. The premise here is that while value chains are, in fact, a chain of value that flows across multiple stakeholders, the “signal” often gets lost as the components of that value go across organizational and functional boundaries. We’ve written before about this concept of “supply performance management” (i.e., where the definition of supply and the supply scorecard gets translated from the customer-facing value chain all the way down to a supplier/contract level) in terms of measuring and managing supply value, but this same concept also inherently applies to risk management.

Risk management is about protecting those value streams, and therefore the commensurate investment in risk mitigation should align with the value streams themselves. Unfortunately, they often don’t, because stakeholders are not typically measured on risk management explicitly (although they can be measured on it implicitly).

Procurement itself faces this problem. Based on our research, only 8% of procurement organizations are formally measured on supply risk reduction. Instead, they’re measured on overt reward (vis a vis savings) but not on protecting those improved supply outcomes. So, if procurement wants to protect supply outcomes, it will need help and resources from the natural risk owners (i.e., those who are measured on the business outcomes affected by those risks) — and that help will not come unless there is visibility, commitment and action. As such, in this installment of this series, we’ll discuss two critical frameworks that organizations can use to gain alignment.

ConnXus Envisions a Next-Generation Supplier Network With myConnXion: Vendor Snapshot Update [PRO]

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ConnXus has grown in less than a decade from a specialized supplier diversity compliance tracking service to a notable provider of supplier relationship management solutions.

As Spend Matters’ Q4 2018 Supplier Relationship Management and Risk SolutionMap indicates, ConnXus offers mid- to top-tier functionality for capabilities including supplier performance management, risk management, configurability and services — making it a recommended fit for all five supplier management personas and a Value Leader in two personas: Nimble and Turn-Key. The Mason, Ohio-based solution provider has driven these results primarily by supporting procurement organizations in their efforts to identify, qualify and introduce the right suppliers, including the right diversity suppliers, into global supply chains.

Recently, however, ConnXus expanded the scope of its offering with the introduction of myConnXion, a platform that connects buyers and suppliers into a single network where both sides can create, edit and share their profiles with anyone (even users outside of the network). While myConnXion may appear to be an incremental evolution for ConnXus, filling in some of the core supplier information and master data management functional gaps that handicap it relative to other providers, the new platform is also more than that. Going forward, myConnXion will be the foundation for ConnXus to pursue all future innovations, including ambitions for a global e-sourcing capability and blockchain-based compliance tracking.

This Spend Matter Vendor Snapshot Update reviews ConnXus’ new myConnXion platform and explains why it’s more than just another supplier network concept for procurement organizations looking to tackle supplier diversity tracking. It is an addendum to our previous review and analysis of ConnXus.

2018 in Review: Top Strategic Procurement Technology Posts of the Year

As 2018 draws to a close, Spend Matters is looking back on the top stories of the year: leaps forward in technology, consequential acquisitions and more. As the main source of procurement solution intelligence for the market, we have our finger on the pulse on strategic procurement technology (SPT), which includes sourcing, supplier management, analytics and contract lifecycle management (CLM). Here are the biggest stories, according to reader interest, about strategic procurement tech in 2018, which demonstrate several trends about the state of the industry.

Supplier Management: Dozens of Markets in One (Market Introduction) [PRO]

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The supplier management technology and services market is one of the broadest, most complex and mysterious to those who try to make sense of it — and take advantage of the many solutions that it offers. Spend Matters tracks well over 100 providers in this market, and they fall into more than a dozen individual areas. Some vendors and services firms offer solutions that address multiple components, but not a single provider comes close to offering a comprehensive solution.

This Spend Matters PRO Research brief explains and segments the supplier management market into five solution categories: core supplier process and data enablement; supplier and supply chain risk; community/network; supplier and worker/contractor; and disruptive enablement.

Coupa buying Hiperos: Acquisition Facts, Analysis and Insight [PRO]

Just this morning Coupa announced it was acquiring Hiperos as a carve-out transaction from Opus, which previously owned the supplier management, compliance and risk management solution provider. This Spend Matters PRO analysis provides background and quick facts on Hiperos. It also offers analysis and insight on what the transaction brings to Coupa from a capability perspective and attempts to answer the question: Why Hiperos?

Subsequent Spend Matters subscription briefs (PRO and SolutionMap Insider) will provide insight and analysis of the transaction by exploring the competitive implications of the acquisition for the supplier management and compliance market, offering additional customer insight and recommendations and providing a “Head-to-Head” analysis of Coupa and Hiperos from a supplier-management capability perspective.

Read this briefing to find out more about what Coupa is getting and possible reasons behind the Hiperos deal.

Coupa Buying Hiperos — Adding Compliance and Risk Intelligence Prowess to Its Business Spend Management Insight

Business spend management vendor Coupa announced Monday morning that it has acquired Hiperos, a provider of third-party risk management. Coupa bought Hiperos from Opus. Alacra and all other Opus assets were not part of the transaction. The move lets Coupa, which is based in San Mateo, California, add more supplier compliance and risk intelligence insight into spend transactions and put a greater focus on reducing third-party risk. Spend Matters will have updates on the breaking news and an analysis later today.

SolutionMap: 58 Procurement Software Companies Ranked (Q4 2018 Update)

Spend Matters today released its Q4 2018 SolutionMap, ranking 58 procurement software companies across 12 solution categories, including E-Procurement, Sourcing, Spend Analytics, Supplier Relationship Management and Contract Lifecycle Management — and we're adding Coupa, Wax Digital and other new providers to the SolutionMap ranks. Click on this article to see how to access rankings for free!

Sustainable SRM Is Focus of 10th Annual State of Flux Report on Supplier Relationships

gig economy

Many businesses have come around to the idea that sustainability is not just a hashtag or a marketing ploy but something that can help a company advance its business goals. But as organizations dive into all the ways they can save energy and use friendlier materials, they soon realize there are only so many they control. Truly leveraging sustainability requires close collaboration all the way down the supply chain to find mutual incentives for all, according to the latest report by State of Flux, a global procurement and supply chain consultancy.

Zycus Horizon Dispatch: Product Strategy Emphasizes 3 Key Areas

As the second day of Zycus’ Horizon customer event kicks off in Virginia (see day one coverage: Facts/Investment/New AI Direction and Building the Partner Ecosystem) we thought it would be useful to distill what we’ve learned so far as the global provider (now with about 1,000 employees) continues to build out its procurement technology suite. From the various main stage sessions and conversations we had with key Zycus personnel, we can segment Zycus’ product/solution strategy into three areas.

Supplier Inclusion: Moving Beyond Spend to Measure Impact

Spend Matters welcomes this guest contribution from Brian Peters, Gilead Science’s director of procurement, and Steven Wuerth, Gilead Science’s senior manager for supplier inclusion and data analytics. 

Supplier diversity can have positive impacts on businesses and communities, but history suggests that program implementation has been difficult and, in some cases, borderline ineffective. In CVM Solutions’ 2018 State of Supplier Diversity Report, only 32 percent of respondents rated their supplier diversity programs as very effective,2 up 7 percentage points from their 2017 report3. This white paper by Gilead, a biopharmaceutical company with suppliers worldwide, contains reflections and learnings from our work to progress Gilead’s robust supplier inclusion program and to move beyond spend as “the” historical metric for supplier diversity so we can inspire and measure a broader impact.