The Technology Category

ADP Acquires WorkMarket, Steps into Contingent Workforce and Total Talent Management Space

Payroll and human capital management provider ADP announced Monday it is acquiring WorkMarket, a cloud-based workforce management solution, for an undisclosed amount, the company said in a press release. The acquisition reflects a number of important human capital trends, including the increasing use of skilled non-employee labor to perform tasks or projects and, more recently, the growing recognition that businesses need to more deeply integrate their internal employee and external contract workforce, an approach also known as total talent management.

Q&A with Coupa Board Member Leslie Campbell on the Big Ideas: AI, Automation and the Future of Procurement as We Know It

digital business transformation

Leslie Campbell, former CPO of Reed Elsevier and vice president of procurement at Dell Inc., has certainly seen a lot in her years as a high-level procurement practitioner from her perch in the c-suite. Having joined Coupa’s board of directors relatively recently, Campbell had been excited about where the solution provider was headed. We recently had a chance to get her thoughts on some of the trends and predictions swirling around the industry.

Why My Uber Rating is Lousy — and What it Can Teach Us About Solution Provider Rankings

on-demand workforce

What’s your current Uber rating as a passenger? Probably in the 4.5–5 range, right? Most people I know confirm that range. Indeed, my friends and I once compared scores when Uber first granted passengers the ability to see their ratings. We went around the room: 4.9, 5.0, another 5, 4.8, and some ridicule for the guy at 4.6. Now imagine my horror when I was greeted with a paltry, miserable Uber rating of 4.2. An outlier, for sure, but I assumed it wasn’t all that bad. Still, the low score was vexing. I had to figure out what had cut me down so far.

A Primer on Labor Clouds: Everything Procurement Needs To Know

cloud

Procurement needs to know the world of work is changing — fast. In 2017, many companies have gone beyond experimentation to actually adopting on-demand labor models and platforms for sourcing and engaging specialized knowledge workers. Companies as diverse as Walgreens, The New York Times, P&G, Walmart and Nokia are moving forward with the digital transformation of their workforce. But just as companies are changing their approach to contingent workforce management, the talent landscape is changing, too. As the market for specialized talent becomes increasingly fragmented, companies are looking for new ways to integrate this talent into their total workforce. That's where the concept of a labor cloud comes in.

E-Procurement 2018 Trends and Forecast (Part 2: Provider Analysis) [PRO]

The pace of change in the e-procurement market is moving faster than a speeding cXML document flying across the internet. Software vendors are innovating more quickly than ever before; solutions are no longer are just “software” but come preloaded with a dizzying array of additional items that are difficult to compare on an apples-to-apples basis; and customers are coming in smarter both in “new” and “replacement” deals, with greater expectations from provider solutions than ever before, especially the rate at which they’ll begin to realize benefits.

Today we publish the second installment of our 2108 procurement technology trend and forecast series, focusing on solution provider trends and priorities within e-procurement market. Part 2 of this series provides an analysis and exploration of two provider trend areas: continued M&A consolidation expectations in the e-procurement market (fasten your seat belt on this one) and rising procure-to-pay (P2P) and business-to-business (B2B) intersections, including a quantitative look at the rise, definition and size of B2B e-commerce today. Following today’s analysis, the final installment in this series will feature three additional trends and conclude with our 2018 e-procurement market forecast.

So without further adieu, let’s introduce some controversy, data, practitioner recommendations and (hopefully) insight on the first and arguably the most important near-term provider trends Spend Matters is already seeing evidence of early in 2018.

Intuit’s QuickBooks Brings Small Businesses and Independent Contractors Closer at Tax Time — and More

Financial software giant Intuit announced Wednesday that it is adding two new tax-related features to its QuickBooks products. The release of two features might seem like small potatoes, but we’ll elaborate on why that’s not quite true. The new features benefit both small businesses and their contractors, which could be considered the core of the expanding gig/freelance/self-employed economy, where Intuit is nurturing a growing, cloud-based software and services ecosystem.

LUPR: Vendor Snapshot (Part 3) — Summary and Competitive Analysis [PRO]

The market for supplier management technology is complex. Not a single provider that Spend Matters has reviewed as part of our PRO and SolutionMap analyses comes with out-of-the-box capabilities to competitively and fully support the myriad of solution components in this area, spanning supplier discovery, supplier on-boarding, supplier information management (SIM), supplier master data management (MDM), supplier performance management (SPM), supplier risk management, supplier diversity enablement and supplier quality management. Granted, some technology providers come close. But most opt to specialize in one or a handful of supplier management disciplines.

LUPR is one such provider, specializing in strategic supplier management (primarily supplier quality and supplier performance) in support of manufacturers and direct materials procurement initiatives. This final installment of our multipart Spend Matters PRO Vendor Snapshot series covering LUPR offers a SWOT analysis, a competitive assessment and comparisons with other providers in the supplier management market. It also includes a user selection guide and summary evaluation and selection considerations. Part 1 and Part 2 of this PRO research series provide a company and deep-dive solution overview, product strengths and weaknesses and a recommended fit analysis for what types of organizations should consider LUPR for supplier management initiatives.

LUPR: Vendor Snapshot (Part 2) — Product Strengths and Weaknesses [PRO]

This vendor snapshot series is focused on LUPR, a new entrant in the supplier management technology arena. Pronounced “looper,” but not spelled looper, as that's a media site dedicated to bite-sized entertainment news and pop culture, and procurement technology is usually not that scintillating, the name certainly caught our attention. And maybe yours.

Perhaps you’re chuckling about the various puns on the name LUPR (e.g., that supplier threw me for a …). But once you get past the name — which we believe positively calls out and reinforces the need for closed loop supplier and customer engagement — it becomes clear that LUPR is addressing a number of areas that most procurement organizations have not yet gotten around to automating through technology outside Excel, primarily centered on supplier quality and supplier development in a direct materials context.

Built on the Salesforce platform, LUPR has two different solutions: a buyer platform and a supplier platform, which is free for suppliers to use. This Spend Matters PRO Vendor Snapshot explores LUPR’s strengths and weaknesses, providing facts and expert analysis to help procurement organizations decide whether they should consider the provider. Part 1 of our analysis provided a company and detailed solution overview and a recommend fit list of criteria for firms considering LUPR. The third part of this series will offer a SWOT analysis, user selection guide, competitive alternatives, and additional evaluation and selection considerations.

Hiring Trends, Regulations and Technology: What Will 2018 Bring?

2017 saw the surprising prediction that, based on current growth rates, freelancers are due to overtake non-freelancers in the U.S. workforce by 2027. While there are nine more years to wait before that prediction can be proven correct or incorrect, we were eager to talk to Arun Srinivasan, senior VP of strategy and customer operations at SAP Fieldglass, to see what hiring and workforce-related trends are afoot in the shorter term. Read on, and let us know in the comments what your thoughts are on what this year will bring.

LUPR: Vendor Snapshot (Part 1) — Background and Solution Overview [PRO]

While not all procurement groups have adopted the “supplier” flavor of customer lifecycle management — that is, supplier relationship management (SRM) — an increasing number of organizations are taking the plunge and purchasing supplier management capabilities, either from standalone providers or as part of integrated suites — and sometimes both. The SRM sector is a crowded one, and Spend Matters has covered many of its newest entrants. From specialized initiative management providers to on-boarding and master data management (MDM) specialists and spend-specific vendors (e.g., manufacturing, services) there is no shortage of solutions to choose from, let alone individual technology providers.

One of these new entrants, LUPR, was co-founded by Sean Harley, a former colleague of one of the authors of this brief. (Harley and Jason Busch worked together at FreeMarkets). The name LUPR is a play on words, as one of the goals of the firm is to close the loop between buyers and suppliers with relevant data to help both parties sustain relationships, improve quality levels, resolve performance issues and collaborate on innovation. LUPR is not yet a full-featured supplier information management solution, but it does go deep in specific supplier management areas and excels in meeting a range of initiative-based requirements for manufacturers.

But in such a crowded market, the question remains: Is LUPR different enough to succeed? Maybe.

This Spend Matters PRO Vendor Snapshot provides facts and expert analysis to help procurement organizations make informed decisions about LUPR and whether its technology and solution capabilities are a fit for their needs. Part 1 of our analysis provides a company background and detailed solution overview, as well as a summary recommended fit suggestion for when organizations should consider LUPR in the supplier management and quality management areas. The remaining parts of this research brief will cover product strengths and weaknesses, competitor and SWOT analyses, and insider evaluation and selection considerations.

Where’s Jaggaer?

"Deep Procurement Throat" forwarded us a Coupa marketing email that we found humorous. It’s for a download of a recent IDC report on the sector. We won’t opine on the veracity of the report, as we don’t know anything about IDC’s methodology. But what we will call your attention to is that Jaggaer is listed in the report in multiple areas: Jaggaer, Jaggaer Advantage (BravoSolution) and Jaggaer Direct (Pool4Tool). That’s in the report. The landing page for the download tells another story — at least on part of the page!

Procurement in 2018: Guidance and Predictions from an Industry Veteran

Where is procurement going in 2018? While it would be easy to fall into the perennial trap of describing long-term trends as the next big thing, thankfully there are saner heads that can guide us into this new year with sound advice in addition to modest predictions. Procurement veteran Peter Smith is one those people. Over on our sister site Spend Matters UK/Europe, he has offered practitioners some simple (but important) reminders to consider in 2018, as well as a forecast for how events in the procurement technology market could play out.