Vendor Snapshots Content

Procurence Vendor Introduction (Part 2: Strengths/Weaknesses, SWOT, Selection Checklist and Market Overview) [PRO]

In Part 1 of this two-part Spend Matters PRO series, we introduced you to Procurence — a relatively new entrant to the global direct material supplier management space, based out of Warsaw, Poland. It’s a recent entrant to our SolutionMap ranking of vendors, where its scores make it a customer leader in the SRM category. While still a small player, its solution already has a lot of the breadth of more established players like Jaggaer Direct (Pool4Tool), Ivalua (Directworks) and Allocation Network. Procurence’s utilization has been growing tenfold year-over-year by its buy-side user base of over 10,000 users and supply-side user base of over 30,000 users. Whether it has everything your organization needs, however, will come down to your mix of direct vs indirect, and how similar your needs are to its existing client base, which it has been developing its Meercat solution with for the past seven years.

While Part 1 of this brief provided some background on Procurence and a high-level overview of its offering, Part 2 will provide a breakdown of what is good (and not so good) about the solution, a high-level SWOT analysis and a short selection requirements checklist that outlines the typical company for which Procurence might be a good fit.

Procurence Vendor Introduction (Part 1: Background and SRM Solution Overview) [PRO]

direct materials sourcing

Supplier management is one of the most misunderstood terms in the procurement solution space, especially since the exact scope of processes supported by such systems varies by analyst, vendor and customer interpretation. In order to clarify, or at least differentiate, many vendors have begun slicing and dicing the SXM solution space to offer the likes of:

* Supplier Discovery Management: that help an organization identify potential new suppliers that can help it meet its products, services, diversity and/or sustainability requirements
* Supplier Information Management: that can help a supplier track all of the information it collects on a supplier, including locations, employees, products, services, certifications and certificates
* Supplier Performance Management: that can track not only supplier information but also relevant performance data on quality, reliability, delivery, invoice accuracy and sustainability
* Supplier Relationship Management: that includes not only performance data but also functionalities to manage the relationship, such as capabilities for supplier development, collaboration and innovation management
* Supplier Network Management: that can support supplier discovery but are primarily designed to support transactions (through e-document and e-payment exchange) with suppliers on the network
* Supplier Quality Management: that includes specialized capabilities to support direct materials procurement, including the management of non-conformance cost of poor supplier quality, and general quality management
* Supplier Risk Management: that includes the capability to gather multiple sources of risk data (financial, environmental, regulatory, geographic, etc.) and provide an overall risk profile

Very few vendors do more than half of this, at best, so when evaluating a supplier management software vendor, it's important to understand what fraction of this they do and whether that fraction is relevant to your business.

We'll take, for example, supplier quality management — this goes well beyond supplier performance management because it's not just tracking defect rates, uptime / reliability statistics, etc. but managing the quality process from the beginning of production to delivery of the product to the consumer. Ensuring the materials that are being sourced are of the appropriate standards and tested on receipt, that the appropriate production process is followed, that the machines are regularly tested, that the outputs are spot tested, securely packaged, and delivered to spec. Such a system should support ISO (International Standard Organization), ASQ (American Society for Quality) processes, Six Sigma, 8D Reports (based on Eight Disciplines methodology), and/or QDX (Quality Data eXchange). Very few solutions come close to this, even if they are designed for supporting direct procurement.

And while Procurence may not do all of this, it is one of the few supplier management solutions on the market that tackles quality management in addition to information, performance and risk, as well as aspects of relationship management.

Procurence was founded in 2009 in Warsaw, Poland, to provide tools to help buyers achieve transparency in their supply base, decrease supply risk, and streamline internal supplier management and communication processes.

This Spend Matters PRO Vendor Introduction offers a candid take on Procurence and its supplier management capabilities. (Non-supplier management specific capabilities are excluded.) Part 1 includes a short company overview and a detailed look at Procurence’s offering. Part 2 will provide a breakdown of what is comparatively good (and not so good) about the solution, a high-level SWOT analysis, a short selection requirements checklist that outlines the typical company for which Procurence might be a good fit, and some market implications and takeaways.

Negotiatus: Vendor Introduction (Part 2 — Product Strengths and Weaknesses, SWOT, Selection Checklist) [PRO]

e-invoicing

In our last Spend Matters PRO brief, we introduced you to Negotiatus, an upstart P2P provider out of New York City that’s offering a fresh take on how to solve the root causes of common purchasing headaches. Taking the view that procurement should route users and payments through one (consolidated) invoice approach, Negotiatus aims to help its customers drastically reduce the number of transactions they need to process. In this view, purchasing automation represents a symptom of dysfunction rather than a panacea to inefficient business processes, and many of Negotiatus’ strengths thus reflect its guiding philosophy of simplicity and elimination of unnecessary work.

This approach, complemented by its supporting technology and rapidly growing client base, was a central reason we named Negotiatus to this year’s inaugural Future 5 list, which highlights standout start-up companies in procurement technology. 

But such a philosophy may not be a fit for every procurement organization, and by its own admission, Negotiatus is often a better fit with younger, more “forward-thinking” procurement organizations than corporate stalwarts. Its functionality lags accordingly when compared with peers that strive to “check the box” on requirements expected by a more classically minded procurement group.

Part 1 of this brief provided some background on Negotiatus and an overview of its offering — from ordering/shopping and catalogs to invoicing and payment.

In Part 2, we will provide a breakdown of what is comparatively good (and not so good) about the solution, a high-level SWOT analysis and a short selection requirements checklist that outlines the typical company for which Negotiatus might be a good fit. We also give some final conclusions and takeaways.

Negotiatus: Vendor Introduction (Part 1 — Background and Solution Overview) [PRO]

The market for standalone e-procurement and P2P solutions appears to be entering a new act. After a wave of consolidation soaked up multiple best-of-breed providers (e.g., Verian, Puridiom, Aquiire), suite solutions took control, leaving only a handful of standalone alternatives. But now a new class of purchasing solutions is entering the market, each looking to disrupt the standard approaches to corporate procurement in their own way.

Some focus heavily on updating user experience and driving fast time-to-value. Others position their tools as a means to tackle specific problems (e.g., tail spend) or vertical-specific requirements. But generally the approach relies on a common theme: To win in the P2P market, new solutions need to do something different. Rather than accept the status quo of how procurement is done, many of these companies hope to offer a fresh take, whether that’s through how the technology is designed or how the business model can enable new approaches to purchasing.

This mindset applies to Negotiatus, the subject of this Spend Matters’ PRO Vendor Introduction. Based in New York City, Negotiatus is technically a P2P solution — that is, it supports ordering/shopping, catalogs, invoicing and payment, so in effect the whole P2P cycle — but it does not take a “check the box” approach to feature/function development. Instead, the founders decided to assess the root causes of common P2P problems and develop a solution that could eliminate them, rather than simply alleviate them. This approach works for some organizations better than others, but for clients such as Soul Cycle, Zeus Living and Cozen O’Connor, it’s a radical idea that can cut user ordering by as much as 75% and generate 8% median savings, according to Negotiatus.

This Vendor Introduction offers a candid take on Negotiatus and its capabilities. The first part of this series includes a company introduction and an overview of Negotiatus’ offering. The second part of this brief provides a breakdown of what is comparatively good (and not so good) about the solution, a high-level SWOT analysis, and some market implications and takeaways.

Zycus update: Basics, BOTs and Beyond (Part 2: AI, MERLIN Roadmap and Summary) [PRO]

Artificial intelligence capabilities are central to Zycus’ product roadmap. This Spend Matters PRO brief provides an overview of MERLIN (Zycus’ AI underpinnings and platform) and how it ties to Zycus’ overall product strategy and release schedule. MERLIN's main concept is based on autonomous procurement (the tailored bots that it builds are called BOTs), with a focus on automating all the routine, repetitive tasks of purchasing processes, especially transactional and manual ones. For an overview of the company and a product update, read Part 1.

Symbeo: Vendor Introduction (Part 2 — Solution Strengths and Weaknesses) [PRO]

In Part 1 of this two-part Spend Matters PRO series, we introduced you to Symbeo, a long-established company based out of Portland, Oregon, that offers invoice conversion services and AP automation technology globally. By deploying not only its SaaS solution for managing AP processes but also handling the full scope of invoice receipt, capture and validation, Symbeo covers a gaping hole in the AP cycle that most businesses need help addressing — especially when it comes to handling paper invoices. And while its approach and capabilities apply more to one side of the market than the other, the depth of its processes and technology leave a lot to be admired. Whether Symbeo is a fit for a procurement or AP organization’s unique challenges and needs, however, will come down to how exactly the AP cycle is perceived.

Part 1 of this brief provided some background on Symbeo and an overview of its offering. In Part 2, we provide a breakdown of what is comparatively good (and not so good) about the solution, a high-level SWOT analysis and a short selection requirements checklist that outlines the typical company for which Symbeo might be a good fit. We also give some final conclusions and takeaways.

GEP: Vendor Snapshot (Part 7) — Competitive Landscape [PRO]

This final installment of our seven-part Spend Matters PRO series on GEP will look at how it compares to its competitors, like SAP Ariba, Coupa, Ivalua, Jaggaer, Corcentric’s Determine, SynerTrade, Wax Digital and Zycus.

Previous installments provided an in-depth look at GEP as a company (Part 1), its specific solutions (Part 2 and Part 3), and a detailed analysis of solution strengths (Part 4) and weaknesses (Part 5). A SWOT analysis and commentary followed in Part 6.

GEP competes in several market segments and brings varying degrees of capability, differentiation and strength in many areas. In certain segments of the market, it is more successful in positioning an overall suite value proposition rather than individual modules (individually or together) for several reasons. Clearly, GEP “keeps coming back to suite” as its technology mantra for good reason.

For example, Spend Matters’ analysis suggests GEP is stronger within the strategic sourcing services and solution areas than in the P2P components of its suite from an “absolute” functional capability perspective. Yet the provider is effective at selling both areas together when they are equally valued. GEP has indeed won some large-scale P2P customers, replacing other solutions, based on the integrated suite value proposition.

Or consider how GEP’s e-invoicing and e-payment capabilities are part of its integrated source-to-pay (S2P) suite solution but are not yet on par with specialist solutions. As another example, GEP has a strong analytics offering but typically positions it within the context of its suite, so while it could compete against specialists in this area, given its classification capabilities, it typically does not.

In this PRO analysis, we’ll set up our coverage primarily relative to technology application segments such as:
* Fully Integrated (and some “loosely coupled”) Source-to-Pay Suites
* Full P2P Suites
* End-to-End and best-of-breed strategic procurement technology (SPT) offerings
* e-invoicing and e-payment specialists
* Supplier and master data management (MDM) providers

But, we’ll also touch on major consultancies, BPO players and niche MSPs.

GEP: Vendor Snapshot (Part 6) — SWOT and Commentary [PRO]

Global Risk Management Solutions (GRMS)

For those procurement organizations that have not looked at GEP’s technology suite in recent years, they will likely be surprised when exploring its breadth of functionality, as well as the nuances associated with capabilities that differentiate it from other suites. These areas include clever takes on category management, integrated suite analytics, mobile support, and a platform-as-a-service (PaaS) and cloud-native solution built and hosted on the Microsoft Azure platform.

This sixth installment of the seven-part Spend Matters Vendor Snapshot covering GEP provides an objective SWOT analysis of the company and offers our commentary on its platform. In our next installment, we will close out with a competitive market analysis, with recommended shortlist candidates as alternative vendors to GEP, and some recommendations and provider selection guidance for companies that may consider GEP’s suite or even individual modules and capabilities. Previous installments provided an in-depth look at GEP as a company (Part 1), its specific solutions (Part 2 and Part 3), and a detailed analysis of solution strengths (Part 4) and weaknesses (Part 5).

VectorVMS: Vendor Introduction, Analysis and SWOT [PRO]

This Spend Matters PRO Vendor Introduction offers a candid take on VectorVMS and its capabilities that help companies with their contingent workforce programs. The brief includes an overview of VectorVMS and its solution offerings, a summary solution evaluation, a SWOT analysis and, lastly, a selection checklist for companies that might consider the provider.

GEP: Vendor Snapshot (Part 4) — Solution Strengths [PRO]

procurement software

In Part 2 and Part 3 of Spend Matters’ seven-part review of GEP, we provided a relatively complete overview of GEP's SMART S2P solution that it takes to market and uses to power the S2P efforts of some of the largest companies in the world. And while we may have hinted at some of the stronger parts of the offering, in today's installment we are going to call out the real strengths of the platform, some of which are (relatively) unique in the market. Those strengths include analytics/master data management, strategic sourcing with expert insight, mobility, network intelligence, opportunity management and more. Let’s take a look at each.

Symbeo: Vendor Introduction (Part 1 — Background and Solution Overview) [PRO]

AP automation can be a nebulous term. The exact scope of what business processes that a solution provider intends to automate, as well as whether automation covers truly hands-off processing or mere acceleration through digitization, can vary by the vendor. Generally, no vendor does everything comprehensively from end to end. Some can check the boxes in every part of the AP cycle, but none can check every box across the board.

Take, for example, paper invoice processing. Today’s major procure-to-pay solutions will tell procurement and AP organizations they can process all of their invoices digitally, using OCR-based technology and, in some cases, AI-based correction of that capture. But those invoices need to be captured by the P2P solution in a digital format, and then corrected by a human, as OCR accuracy rates, while admittedly improving, are still far from perfect. So if those organizations still receive invoices as paper — which, depending on the source, still can account for as much as 75% of all invoices sent — a standard SaaS AP automation solution would be insufficient to truly automate the AP cycle.

For small and mid-size businesses that don’t receive a large volume of invoices, an internal mailroom and a set of scanners may be enough to account for this imbalance. But for a large multinational corporation, manually scanning and capturing data from thousands of invoices a day quickly becomes a cost center.

This is the point where many multinational corporations call in a company like Symbeo.

Founded in 1983, Symbeo is a provider of invoice conversion services and AP automation technology. The Portland, Oregon-based company exhibits particular strengths in the receipt, capture and processing of manual invoices, including fax, email and paper-based invoices, using a comprehensive “human in the loop” process to maximize efficiency and accuracy. It also provides a SaaS solution for AP automation with an emphasis on exception handling, approvals and invoice collaboration, which depending on organizational requirements can be more than enough or just a starting point.

This Spend Matters PRO Vendor Introduction offers a candid take on Symbeo and its capabilities. The first part of this brief includes a company history and an overview of Symbeo’s offering. The second part of this brief provides a breakdown of what is comparatively good (and not so good) about the solution, a high-level SWOT analysis, a short selection requirements checklist that outlines the typical company for which Symbeo might be a good fit, and some market implications and takeaways.

GEP: Vendor Snapshot (Part 3) — Solution Overview (Midstream and Downstream) [PRO]

interest rates

As we highlighted in Part 1 of this seven-part Spend Matters PRO series, GEP is a diverse company that is a provider of source-to-pay solutions, BPO services and consulting. In Part 2, we discussed how SMART by GEP is a unified S2P solution platform built from the ground up as a cloud-based solution, with full integration capabilities into back-end systems, built and hosted on the Microsoft Azure infrastructure. From both platform-as-a-service (PaaS) and hosting perspectives, this brings the same advantages of Amazon Web Services virtualization (e.g., ability to rapidly “scale up” and “scale down” at any layer in the architecture). But further, the entire GEP platform is Microsoft native, which theoretically means tighter integration into the Microsoft ecosystem of products (e.g., SharePoint, Office, etc.) than competing products. The Azure platform and hosting model provides another layer of scalability insurance for GEP customers.

In Part 3, we’ll look at the midstream and downstream functional S2P capabilities — contract management, supplier management, procure to pay (P2P) — that GEP offers within SMART by GEP. We also take a critical look at GEP’s emphasis on user experience.