As part of the SolutionMap RFI process, Spend Matters continuously solicits customer references to determine a procurement technology provider’s placement on the ranking graphics. This is a Spend Matters curated summary of verified customer feedback for Determine, a SolutionMap-ranked provider.

Determine: What Makes It Great (Procure-to-Pay SolutionMap Analysis)

Determine offers a modular, adaptable procure-to-pay solution built on top of a powerful business rules engine and master data management platform.

Ideal for industries with unique processes and dynamic compliance requirements (e.g., healthcare, financial services), global firms with cross-border systems, and any organization that emphasizes total cost of ownership for software (inclusive for configuration, integration and deployment), Determine is a recommended fit for all five of Spend Matters’ Procure-to-Pay SolutionMap buying personas.

Determine has a substantial P2P user base in France and is adding customers in North America. Offering comparatively attractive pricing to both middle-market and Global 2000 organizations, Determine has capabilities that can also make it suitable for larger organizations with specialized procure-to-pay requirements.

As of September 2018, the Spend Matters SolutionMap contains functional and customer satisfaction benchmarks on more than 50 vendors within the procurement software market. But where does Determine stand out most in the competitive P2P sector, and why should this matter for procurement and finance organizations? Let’s dive into the P2P SolutionMap benchmark to find out where Determine is great.

“What Makes It Great” is a recurring column that shares insights from each quarterly SolutionMap report for SolutionMap Insider subscribers. Based on both our rigorous evaluation process and customer reference reviews, each brief offers quick facts on the provider, describes where it excels, provides hard data on where it beats the SolutionMap benchmark and concludes with a checklist for ideal customer scenarios in which procurement, finance and supply chain organizations should consider it.

Determine: Vendor Analysis (Part 3) — Platform Weaknesses, Competitive Analysis and Customer Recommendations


We recently covered the replatforming and solution transformation of Determine, a procurement technology suite and contract lifecycle management (CLM) provider (see Determine Background and Solution Summary and Determine New Solution/Platform Strengths). From a solution and platform perspective, Determine has come a long way in recent quarters, as it has replatformed much of the IP from Iasta and Selectica onto the b-pack platform, the basis of the new go-forward Determine solution strategy.

But much work remains, especially commercially. As Determine attempts to build traction, channel and implementation relationships are becoming increasingly important for the provider, as they are for many source-to-pay (S2P) suite vendors in the e-sourcing and e-procurement area. Securing these relationships would serve as a vote of confidence and support for Determine’s capabilities and overall stability. This final installment in our Spend Matters PRO update series covering Determine provides analysis on the provider’s weaknesses and offers competitive and customer recommendations.

Determine: Vendor Analysis (Part 2) — New Solution/Platform Strengths


Determine, a procurement suite technology vendor that is in the early stages of releasing a re-platformed solution (incorporating Selectica, b-pack and Iasta) onto a single code base and stack, has done a remarkable amount to bring multiple solutions together in a unified platform in a limited development timeframe. But how does the new Determine solution compare to other source-to-pay (S2P) and procure-to-pay (P2P) vendors and what are the differentiators (including strengths and weaknesses) compared with other providers, including Coupa, Ariba/SAP, Oracle, BravoSolution, GEP, Zycus and others?

This Spend Matters PRO analysis, the second in a series on Determine, provides an update on the vendor’s strategy and first general availability release of the new single platform solution (see also Determine: Background and Solutions). This installment focuses on Determine’s new platform solution strengths. The final part of this series analyzes Determine’s current weaknesses and provides competitive analysis and customer recommendations.

Determine: Vendor Analysis (Part 1) — Background and Solution

Determine Inc.

Something odd happened during Selectica’s roll-up strategy. Usually when a technology vendor acquires a number of providers at relatively low valuations, its focus tends to be on financially engineering the various SaaS, maintenance, upsell and other income schemes from the assets. But in Selectica’s case, the acquired became the basis of the company, in a manner in which the sum of the assets became an entirely different equation that it likely even bargained for before getting into the activity in the first place. But sometimes the uncertainty of post-merger integrations can lead to an outcome that benefits all parties involved (including customers) in ways that would be difficult to have imagined going into the process. This two-part Spend Matters PRO research brief traces the history of Determine and its solutions, including the recent re-platforming of the b-pack technology architecture. It also offers an introductory overview (necessary for those that even knew it in the past!) of the provider’s strengths and weaknesses and provides customer and partner recommendations.