Dhatim Conciliator: Vendor Analysis (Part 3) — Summary & Competitive Analysis

For most procurement organizations, artificial intelligence (AI) technology in 2017 is similar to what online marketplaces and B2B exchanges were to purchasing teams in 2000. In other words, more of a curiosity — and a place to potentially make investments — than a proven thing. But the similarity ends there.

AI is very much real — and early adopters in procurement, finance and supply chain are already taking advantage of its benefits. And perhaps most important for skeptical procurement functions more interested in containing technology risk than fully embracing digital capabilities, there is no chance that the AI movement will implode, like the majority of B2B exchanges from the turn of the last millennium — it’s too far along for that already and the benefits are all too real.

If you’re not yet convinced, use cases from providers like Dhatim will help you make you a believer. While not a traditional source-to-pay modular or suite provider, Dhatim brings adjacent AI-led spend, invoice, broader P2P and payment classification, analytics and proactive opportunity identification capabilities that are complementary to existing systems and the data they produce.

Today’s third and final installment of this Spend Matters Vendor Snapshot covering Dhatim provides an objective SWOT analysis of the provider and offers a competitive segmentation analysis and comparison. It also includes recommended shortlist candidates as alternative vendors to Dhatim and offers provider selection guidance. Finally, it provides summary analysis and recommendations for companies considering the vendor. Part 1 provided an in-depth look at Dhatim as a firm and its specific solutions, and Part 2 gave a detailed analysis of solution strengths and weaknesses and a review of the product’s user experience.

Dhatim Conciliator: Vendor Analysis (Part 2) — Product Strengths & Weaknesses

“Cognitive” procurement has a ring to it. Enough so that any CPO who works for an organization with a broader digital transformation mandate just might pick up the old handset when a new technology provider that uses artificial intelligence (AI) in new ways decides to call. And Dhatim’s Conciliator, one of the first entrants into the cognitive sourcing market that uses AI and customized learning models to identify and predict savings opportunities, classification errors, and even individual (and theoretically supplier/vendor) performance/quality, may very well be the one on the other end of the line.

Conciliator is not the first “next generation” integrated AI-based solution that we have seen with true cognitive procurement (or sourcing) capabilities. LevaData (see our Vendor Snapshot series here, here and here) takes that prize. But Conciliator is one of the first true cognitive platforms on the market with an ability to do deep predictive analytics on certain categories in certain verticals in ways that go beyond basic AI applications to spend classification, fraud detection, predictive risk scoring and other established use cases alone.

This Spend Matters PRO Vendor Snapshot explores Conciliator’s strengths and weaknesses, providing facts and expert analysis to help procurement organizations decide whether they should consider the provider. Part 1 of our analysis provided a company and detailed solution overview and a recommend fit list of criteria for firms considering Conciliator. The third part of this series will offer a SWOT analysis, user selection guide, competitive alternatives, and additional evaluation and selection considerations.

Dhatim Conciliator: Vendor Analysis (Part 1) — Background & Solution Overview

You might not know it, but France has a great history of building outstanding, engineering-led procurement technology firms. Ivalua and b-pack (now Determine) stand out for different reasons, but both have achieved varying degrees of success globally. Dhatim, founded in 2007, stands to follow in their footsteps — and potentially create an even larger imprint. While not a new technology provider in the procurement space, Dhatim, and its solution named Conciliator, is relatively new outside of its home country. Like others that have expanded outside the French market before it, Dhatim is looking to build a global presence, first in Europe and the UK, and then beyond.

Dhatim’s Conciliator is not a procurement suite. In fact, it would misleading to view the provider as a module-centric vendor only. Rather, it has developed an artificial intelligence (AI)-centered suite of applications that leverage the underlying learning and analytics capability to solve specific procurement, finance and even HR business challenges as well as shared services end-to-end processes operational challenges, primarily centered on automated compliance. Many of Conciliator’s large customers are keen to take advantage of digital initiatives that center on “cognitive procurement” and related areas. Conciliator not only checks the box but also delivers against use cases in which other, non-AI based solutions would have a much more difficult time — if they could do it at all.

This Spend Matters PRO Vendor Snapshot provides facts and expert analysis to help procurement and finance organizations make informed decisions about whether they need a solution like Conciliator alongside or as an adjunct to other analytics and data classification technologies. Part 1 of our analysis provides a company background and detailed solution overview, as well as a summary recommended fit suggestion for when organizations should consider Conciliator. The remainder of this multipart research brief covers product strengths and weaknesses, competitor and SWOT analysis, user selection guides, and insider evaluation and selection considerations.