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Intenda: Vendor Analysis (Part 3) – Competitive and Summary Analysis

Oracle

Aside from Salesforce.com, there has not been a single cloud-based business applications technology vendor that has been able to compete at scale based on the capabilities of its platform — i.e., the underlying “stack” and what it can enable — as much as the modules and functionality that sit on top of it. But if providers like Intenda, as well as other procure-to-pay technology vendors like Tradeshift, are able to build consistent momentum in the B2B and procurement solutions sector by positioning the platform as the greatest differentiator, we could see a very different technology landscape emerge in the future — one with greater levels of connectivity, integration, network capability, interoperability between buyers and suppliers and overall solutions capability enabled by ecosystems more so than individual providers.

Yet today, Intenda, a source-to-pay (and more) technology suite vendor, must compete in a different environment, one where solution capabilities still matter the most. This final installment of our multipart Spend Matters PRO Vendor Snapshot series covering Intenda offers a competitive analysis and comparison with other procurement technology providers (suite and otherwise). It also includes a user selection guide, user interface and user experience (UI/UX) analysis and summary evaluation and selection considerations. Part 1 and Part 2 of this PRO research series provide a company and deep-dive solution overview, a SWOT analysis, product strengths and weaknesses and a recommended fit analysis for what types of organizations should consider Intenda.

Intenda: Vendor Analysis (Part 2) — Product Strengths and Weaknesses

Oracle

Intenda is one of the most unique (if not the most unique) source-to-pay (S2P) technology providers we have encountered in our many years of researching procurement technologies. While many other technology providers talk about platform as a service (PaaS) and service-oriented architectures (SOA), the reality is that it is the applications or modules themselves (sold by these providers) that help differentiate typical solution providers. The opposite is the case with Intenda, despite sufficient modular depth across many areas of its suite. Intenda’s underlying platform and architecture are what differentiate it in the market, as well as the functional capabilities that the architecture enables at the modular level.

This is both an opportunity and a weakness for Intenda, considering that its most passionate customers are likely to either be IT or extremely tech savvy procurement executives that immediately gravitate to the approach, or those types of organizations (e.g., public sector, defense, etc.) in sectors which Intenda has already configured unique capabilities that cascade across the suite to support their requirements.

This Spend Matters PRO vendor snapshot explores Intenda’s strengths and weaknesses as a procurement suite provider, providing facts and expert analysis to help procurement organizations decide if they should shortlist the vendor as a potential provider. Part 1 of our analysis comprised a company and detailed solution overview and a SWOT analysis, as well as a summary recommended fit suggestion for what types of organizations should consider Intenda. The remaining parts of this multipart series will offer a user selection guide, user interface (UI/UX) analysis, competitive alternatives and evaluation and selection considerations.

Intenda: Vendor Analysis (Part 1) — Background and Solution Overview

digital

Intenda, which originally launched as a sourcing and procurement technology vendor with a focus on the South African market in 2001, has expanded from both a geographic and solution perspective outside of its core market in recent years. Over the past decade, Intenda has moved past a solution focus on developing loosely coupled modules to leveraging an underlying platform and architecture to build a fully integrated suite that now goes beyond procurement alone. Intenda today serves customers in more than 30 countries, with sales and support presence in South Africa, the U.K. and Australia.

Intenda is well versed in public sector procurement requirements, from local hosting and data security to specific OJEU tender process steps. In South Africa, it works with the local, provincial and central governments and is used by the defense and revenue services. Many of these local customers use it for more than just procurement. In addition to standard source-to-pay (S2P) modules, Intenda also provides inventory and asset management capability, as well as support for traceability, finance and GRC. While capable of also serving the private sector, the provider has branched out considerably in creating a suite of capabilities that blur the line between centralized and decentralized procurement models, including support for center-led, central-contact, GPO-like structures.

This Spend Matters PRO Vendor Snapshot explores Intenda, its suite-based procurement and related functional areas, including strengths and weaknesses in the procure-to-pay (P2P) technology market, providing facts and expert analysis to help procurement organizations decide if they should shortlist the vendor. Part 1 of our analysis provides a company and detailed solution overview and a SWOT analysis, as well as a summary recommended fit suggestion for what types of organizations should consider Intenda. The remaining parts of this multipart series will offer a user selection guide, user interface (UI/UX) analysis, competitive alternatives and evaluation and selection considerations.