Simfoni offers free mapping of your COVID-19 supply risks: Read its methodology for addressing coronavirus problems

Dear Readers,

In recent days, Simfoni has developed a COVID-19 risk assessment dashboard to help its customers assess potential business impact arising from supply chain disruption. Given the acuteness of this situation, we have decided to provide this dashboard on a complimentary basis in the interest of supporting businesses, jobs and maybe even lives.

In this article, I describe the methodology applied in our COVID-19 Risk Assessment so that readers can recreate the analysis and apply it to their own situations. Our assessment follows three stages: Identification, Supply Market Risk Analysis and Mitigation.

Tech selection Q&A: ‘I was like the most hated guy in the office for a while’

Tech selection requires evaluating a lot of procurement software vendors before making a choice, and our coverage typically focuses on the early part of the process to help companies buy a solution that’s the right fit for their needs. But we wanted to talk with a company well after its tech selection to gain insights on the process.

The strategic business enabler Tecom Group and its parent company, Dubai Holding, have gone through two rounds of tech selection to find a spend analytics firm to help them analyze high value transactions, find common spend areas, save money and add visibility for new business strategies.

To find out more about the tech selection process and its results, we did a Q&A with Cory Thwaites, Tecom’s executive director of procurement, about his efforts to bring in a spend analytics firm.

“I was like the most hated guy in the office for a while,” Thwaites said about trying to convince the staff that Tecom needed to know more about its spend.

He said that all changed once his team started seeing the dashboards that showed the actual state of Tecom’s spend.

Simfoni’s customer reviews are in the new SolutionMap Customer Insights report

This week’s SolutionMap Customer Insights report focuses on customer reviews for Simfoni, a top provider that analyzes business spend data. The applicable SolutionMap category for this report is in Spend and Procurement Analytics. SolutionMap Insider members can click the link above to read about Simfoni in our latest report. In each Customer Insights report, we provide a one-page summary from the SolutionMap peer review process. It includes ratings on how well the vendor meets user expectations, three key differentiators for the vendor and a list of quotes about the vendor’s greatest strengths.


As part of the SolutionMap RFI process, Spend Matters continuously solicits customer references to determine a procurement technology provider’s placement on the ranking graphics. This is a Spend Matters curated summary of verified customer feedback for Simfoni, a SolutionMap-ranked provider.

Big Savings in Small Spend — Tales from the Tail

In the world of strategic sourcing, realizing 5 to 8% savings is considered to be impressive. After all, these are the high-spend categories and are supposedly already well-managed and frequently revisited for improvement opportunities. In contrast, when our clients work with Simfoni on tail spend management or low-value spend engagements, we witness savings that can easily exceed 20% from time to time. This article explains how — with the right combination of subject matter expertise, leverage and technology — such savings are achievable.

In the world of tail spend, we typically pursue the following sourcing levers: Demand Challenge, Specification Alignment, Volume Leverage, Competitive Bidding, Alternate Solutions, Supply Chain Optimization.

I’ll explain each lever and illustrate how savings can be achieved in excess of 20%.

Simfoni: What Makes It Great (Spend Analytics SolutionMap Analysis)

Spend analytics tools that stagnate age quickly. But solution providers that listen to customers, practice agile software development and bring a deep knowledge of procurement can flank a large cross section of incumbents — quickly.

Simfoni, one of the top-ranked spend analytics software providers by both Analyst and Customer scoring in the Spend and Procurement Analytics SolutionMap, is a case in point. Founded in 2015, Simfoni delivers above-the-benchmark performance in numerous functional areas and is convincingly a Value Leader across all spend analytics buying personas. Join us in exploring what make Simfoni great, based on the latest functional and customer SolutionMap benchmarks from Q2 2018.

“What Makes It Great” is a recurring column that shares insights from each quarterly SolutionMap report for SolutionMap Insider Subscribers. Based on both our rigorous evaluation process and customer reference reviews, each brief explains how the provider excels and where it beats the SolutionMap benchmark, concluding with a checklist for ideal customer scenarios in which procurement, finance and supply chain organizations should consider the vendor.

Simfoni: Vendor Analysis (Part 3) — Competitive & Summary Analysis


A great “mash-up” is happening within the procurement solution provider market. SaaS companies are increasingly delivering content such as benchmarks, KPIs, templates and more within their applications. Consulting firms are developing their own technologies and pre-configured instances of third-party solutions, such as vertically configured systems, in addition to deploying and implementing standard products and tools. And managed services providers and business process outsourcing (BPO) firms are increasingly blurring the line with their own proprietary solutions that extend beyond just the billable hour and “outcomes as a service.”

Simfoni, an upstart global solutions provider with both technology and services offerings primarily targeting the analytics and tail spend areas today, fits perfectly into this converging world. This final installment of our multipart Spend Matters PRO Vendor Snapshot series covering Simfoni offers a competitive analysis and comparison with other vendors in the spend analytics and tail spend market that companies may wish to shortlist. It also includes a user selection guide and summary evaluation and selection considerations. Part 1 and Part 2 of this PRO research series provide a company and deep dive solution overview, a SWOT analysis, product strengths and weaknesses and a recommended fit analysis for what types of organizations should consider Simfoni.

Simfoni: Vendor Analysis (Part 2) — Product Strengths & Weaknesses

spend analytics

Simfoni represents a new type of solution provider in the procurement technology and services market. While it brings significant out-of-the-box capability in analytics and tail spend management, it is also a solutions integrator, of sorts. In deploying solutions to customers, Simfoni leverages both its own organically developed capabilities and third-party technology to deliver customized solutions to each customer.

This Spend Matters PRO Vendor Snapshot explores Simfoni’s strengths and weaknesses, providing facts and expert analysis to help procurement organizations and other customers decide whether Simfoni is the right fit for their need. The first instalment of our analysis provided a company and solution overview and a recommended fit list of criteria for firms considering Simfoni. Part 3 will offer a SWOT analysis, user selection guide, competitive alternatives and additional evaluation and selection considerations.

Simfoni: Vendor Analysis (Part 1) — Background & Solution Overview

If experienced procurement consultants and product developers had a third chance to create a firm, what would they decide to emphasize, especially when taking a global perspective to creating solutions that are appropriate for customers at different levels of maturity in both established and developing markets? The answer to this question is enlightening, because Simfoni, a London-based provider of procurement solutions, represents a unique melding of experienced perspectives based on needs that, in many cases, are not being directly met today in the area of procurement, sourcing strategy and tail spend management.

This Spend Matters PRO Vendor Snapshot provides facts and expert analysis to help procurement organizations make informed decisions about Simfoni and whether its capabilities are a fit for their needs. Part 1 of our analysis provides a company background and detailed solution overview, as well as a summary recommended fit suggestion for when organizations should consider Simfoni in the procurement technology and solutions area. The remaining parts of this research brief will cover product strengths and weaknesses, competitor and SWOT analyses, and insider evaluation and selection considerations.