Your Results:

Are Your Procurement KPIs Balanced or Obsolete? [Plus+]

As our Spend Matters Plus analysis of procurement key performance indicators (KPIs) continues, we will turn our attention to additional metrics by which you can measure procurement performance including supply base development and spend under management. We will also examine how to discover if organizational procurement KPIs are off balance, favoring one area over another…

Foundational Procurement KPIs Every CPO, Supply Manager and Buyer Needs to Know [Plus+]

This research brief is intended as an aspirational piece for more transactional-focused procurement team members who are aiming to add value to procurement and the business beyond mere efficiency improvements and price reduction efforts. It is not a compendium of financial metrics to convince your CFO about the value of procurement – you have to…

The Game of Professional Services: Procurement vs. Providers [Plus+]

Editor's note: This Spend Matters Plus brief is a refresh of our 2012 series on buying professional services, which originally ran on Spend Matters PRO.  Procurement executives are often their own worst enemy in this context. Too often they measure their success purely on some hourly or daily rates achieved from the professional services provider.…

Strategic Technology Planning: A New Imperative for Contingent Workforce and Services Procurement (Part 2) [Plus+]

In Part 1 of this series, we provided a context and rationale for the adoption of strategic technology planning for contingent workforce and services (CW/S) procurement. We also began the discussion of what strategic technology planning explicitly means for an organization and how it can be enacted. Part 2 of this series continues that discussion.…

Strategic Technology Planning: A New Imperative for Contingent Workforce and Services Procurement (Part 1) [Plus+]

For many years now, planning for CW/S technology has been largely tactical, focusing almost exclusively on the capabilities and effectiveness of one VMS solution or another. Technology planning at a strategic level has been rare in CW/S procurement functions, in main part because it has not been necessary in a relatively static technology and supply…

Why the Staffing and Contingent Marketplace is Failing Procurement [Plus+]

In our prior analysis of the services procurement market, we looked at the evidence showing how the staffing marketplace is failing procurement organizations. Today, we turn our attention to the “why” and the factors holding organizations back from gaining more value from their services procurement spend. This value includes greater savings, of course, but also reduced…

The Evidence: How the Staffing and Contingent Market is Failing Procurement [Plus+]

There’s an incumbent ecosystem in the services procurement universe that has made a business out of delivering the bare minimum to keep customers satisfied and maintain the status quo. No, we’re not referring to the “tools” providers but rather the sad fact is that within the more capable vendor management system (VMS) tool sets today,…

A User’s Guide to the Gig Economy for Procurement Practitioners [Plus+]

The gig economy has been talked about so endlessly that the term has become nearly meaningless. Yet contingent workforce and services procurement practitioners know there is something going on beyond the buzzwords, something that is beginning to matter to the work they do. It is difficult, however, for many practitioners to distinguish what is essential…

Services Procurement History: Staffing Firm Dominance Faces a Challenge [Plus+]

In this Spend Matters Plus research brief, Jason Busch, founder and managing director, introduces the reasons why staffing firms will begin to increasingly share overall contingent market share with alternative models including the direct hire of freelancers/independent contractors, talent marketplaces, individual “out-tasking,” alumni and shared interest pools and related models. We also provide a readiness…

Use Cases of E-Signatures and Digital Signatures in Procurement and the Supply Chain [Plus+]

E-signatures and digital signatures are a rapidly growing sub-segment of the procurement and broader enterprise technology market. The numbers are truly off the charts. According to industry research, for example, the segment experienced 48% growth in 2011, and an average of 53% annual growth in 2012 and 2013. But where do e-signatures and digital signatures…

Procurement Business Drivers and Considerations For Digital and E-Signatures [Plus+]

Digital and electronic signatures can play a significant role in accelerating procurement and supplier management processes, reducing cycle times and eliminating latency across a range of activities. They can also help create value in other areas, from organizational and vendor compliance to saving money. This Spend Matters PRO series exploring e-signatures and digital signatures provides…

Why Purchase Price Variance (PPV) Should Be Banished From Procurement Measurements and KPIs [Plus+]

One of the biggest challenges to overall program impact and improvement in all but the most advanced procurement organizations are the raw elements that many procurement organizations measure themselves against: key performance indicators (KPIs). Of these, purchase price variance (PPV) is particularly obnoxious in all but certain cases. PPV measures the difference in price paid…

10 Reasons For Procurement to Work With Payments (Part 2) [Plus+]

In the first installment of this series, we explored several arguments in favor of why procurement should get closer to the actual settlement process and cash flows of the final step in procurement transactions: payment. Today, we move into reducing supplier risk, capturing savings and reducing contract/compliance leakage through closing the transaction, invoice, and payment…

10 Reasons For Procurement to Work With Payments (Part 1) [Plus+]

Sometime shortly after the phrase “P2P” was born, we managed to collectively forget what the second “P” meant. As a friendly reminder, it stands for “pay.” Rather than spanning the length of a transaction from an initial order to payment to a vendor, P2P became known (while companies wrote RFPs for solutions and as vendors…

An Opportune Time for Collaboration: Procurement and Accounts Payable (Part 1) [Plus+]

Historically, procurement and accounts payable have been slightly awkward bedfellows in many companies. They’ve been loosely coupled through the front-end (e.g., vendor on-boarding, registration process) and the back-end (e.g., approvals, dispute management, discounting, payment, invoice auditing) in both online and offline worlds for various aspects of supplier engagement and management. Yet in the past decade,…