Your Results:

Predictive Contract Negotiations: Get Full Value From CLM Tools [Plus+]

Contract management is undergoing a transformation, moving from the back of the procurement kitchen to nearly taking center stage. A good part of the reason is the corporate transition from a more passive "risk viewed as lack of compliance" efforts toward a more dynamic and comprehensive approach to risk management. This approach doesn't just examine…

Unpacking the Digital Transformation Buzz in Procurement: A Framework to Consider [Plus+]

I had a large energy firm ask me about my thoughts recently on “digital transformation” and “digital business strategies,” given that senior management was looking to keep up with the Joneses and get a digital strategy in place. I jokingly mentioned that they probably had multiple management consulting firms trawling through their hallways looking to…

Legal Sourcing and Billing: Category Sourcing, Maturity Models and Services Procurement Linkages (Part 2) [Plus+]

Legal spend is a bit different than other categories in part because it cuts across all aspects of the business and the lines between “make” and “buy” can be drawn differently based on customer, need and timing. The fundamental challenge in this regard is that legal spending must be aligned with sales (customers), procurement (vendors),…

Legal Sourcing and Billing: Category Sourcing, Maturity Models and Services Procurement Linkages (Part 1) [Plus+]

Around 2005, while working for Procuri, one of the authors of this article was involved in a large legal services e-sourcing project (with reverse auction at the end) for a Fortune 10 firm that spanned law firms across the U.S. At that time, we included a substantial amount of spend segmentation into the event. From…

Extending Procurement Information Architecture to Provider Ecosystems (Part 3) [Plus+]

Infrastructure and related platforms delivered as a service (i.e., IaaS and PaaS) are becoming the new battlegrounds for the mega vendors who want to own the platform ecosystems that create the cloud applications and the business networks that connect the applications. SAP has clearly tossed more than just its hat into the ring wanting to…

Extending Procurement Information Architecture to Provider Ecosystems (Part 1) [Plus+]

In our previous series on procurement services provision and information architectures (here, here, here, here, here, here and here) we discussed the importance of thoughtfully designing various architecture elements such as MDM, analytics, workflow, portal infrastructure, etc. to re-frame overall information capabilities beyond the traditional provider-led “module-menu” approach. Simply put, the idea is to loosely…

Business Process Management for Procurement: A Spectrum of Choices [Plus+]

BPM stands for business process management. If the business process is procurement (i.e., a collection of processes), then the concept is about managing procurement processes — including process design/definition, performance management (e.g., process outputs/KPIs, monitoring) and resource management. Of course, in the IT world, BPM has its own body of knowledge regarding the topic, focused…

ADKAR: Procurement Change Management in 5 Letters [Plus+]

Change management is a seemingly "soft" topic that can have a highly adverse impact on hard ROI. If you need a practical framework for change management, Pierre Mitchell highly recommends ADKAR as a good default approach. In this post, he evaluates ADKAR in a procurement context and show it can be applied in a few…

A 21-Question Health Check to Score Your Procurement Scorecard (Part 3) [Plus+]

As the old business adage goes, “what gets measured gets done.” This is certainly true in procurement. If you want to do the right things for yourself and your stakeholders, you need to measure the right things and do it efficiently. You also need to ensure that you are measuring what your stakeholders want and…

A 21-Question Health Check to Score Your Procurement Scorecard (Part 2) [Plus+]

As the old business adage goes, “what gets measured gets done.” This is certainly true in procurement. If you want to do the right things for yourself and your stakeholders, you need to measure the right things and do it efficiently. You also need to ensure that you are measuring what your stakeholders want and…

A 21-Question Health Check to Score Your Procurement Scorecard (Part 1) [Plus+]

As the old business adage goes, “what gets measured gets done.” This is certainly true in procurement. If you want to do the right things for yourself and your stakeholders, you need to measure the right things and do it efficiently. You also need to ensure that you are measuring what your stakeholders want and…

Procurement Services Market Landscape: The Continuum of Procurement Services [Plus+]

In Part 1 and Part 2 of this research series, we discussed some of the drivers in how procurement services are increasingly consumed in the market. In this next installment, we will evaluate the market itself and the spectrum of service types/sectors within it. Defining a market is not a one-dimensional activity. Markets are segmented…