The best procurement organizations in the world are intently focused on creating value in their extended supply chains, and they are very good at measuring this value. Benchmarking complements this effort, helping procurement groups identify new sources of value, pinpoint new capabilities and make a case for change.
But benchmarking itself is part of a broader competency in performance management that keeps procurement aligned with stakeholders and their dynamic needs. So before delving into particular benchmarks, you need to learn to benchmark better to get any value out of them. You need to not just buy better but also measure better so that you’re focused on doing the right things before focusing on just doing them the right way relative to others.
Suffice to say, benchmarking/performance management is not a simple exercise. Download this paper to learn how to link procurement performance to value chain performance and enterprise performance — and then pull in relevant benchmarks.