Peer Reviews are Invaluable

Did you know that half of Spend Matters SolutionMap depends on your input?

To benchmark procurement vendors, Spend Matters analysts rate them purely based on standardized technical requirements and capabilities (Y-axis). Customer reference scores are essential to reflect real-life satisfaction with the solution, delivery and responsiveness of the vendor (X-axis).

The more valid references from procurement practitioners*, the more accurate the customer feedback-based SolutionMap rankings.


The Ask

Instead of relying on vendors to cherry-pick customer references, we are appealing directly to you... Please share your experiences for the benefit of your fellow procurement professionals.

NOTE: Only give a review if you are currently working with a provider, or have done so within the past two years or so.

The Details

The required part of the survey is intended to take no more than 7-10 minutes (8 mostly multiple choice questions) to complete, although you have the option to provide more, qualitative insights as well.

All responses will be anonymized and no submissions will be attributed to specific customers. However, your company name may be disclosed for validation purposes.

You may submit multiple reference surveys for different providers.


As a ‘thank you’, you may choose to receive one of these reward options:

  • ‘20 Questions to Ask Stakeholders Before Implementing Your New Procurement System’, a select Spend Matters PRO article
  • ‘Write Better RFPs: How to Get What You Want (and Need) From Suppliers’, a select Spend Matters Plus+ article
  • 'Foundational Procurement KPIs Every CPO, Supply Manager and Buyer Needs to Know,' a select Spend Matters Plus+ article

You’ll be asked to choose your reward at the end of the survey - and it will be emailed to you upon validation of your submission*.

Any further questions? Please contact us!


*Only submissions from procurement practitioners are considered valid and eligible to receive a ‘thank you’ reward from Spend Matters.