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Coupa vs. GEP: Procure-to-pay (P2P) head-to-head technology evaluation and comparison [PRO]

The procure-to-pay (P2P) marketplace holds a wide net of solution providers that offer their own unique take on P2P. Within this group, Coupa and GEP are two of the best representatives. In our SolutionMap comparison of P2P solutions, both have attained analyst (functionality) scores for years that surpass suite vendors and other specialists alike.

But what exactly differentiates the two vendors, and how do each one’s relative strengths factor into customer shortlist creation and ultimate selection?

Join us in this unfiltered SolutionMap results analysis from our Spring 2021 dataset to find out.

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Here’s a preview: In several P2P categories — which include catalog management, receiving, and payments and financing — Coupa comes out on top, with particular strengths in areas that tend to drive end user adoption for e-procurement and streamlining of invoice-to-pay processes. But in at least one other, GEP provides an impressive counterblow with a superior score, and in sum approaches the P2P process from a broad, holistic perspective incorporating supply chain and financial planning consideration.

Spend Matters’ head-to-head columns share the insights of each fall and spring SolutionMap update. Subscribers to our PRO analyst content and SolutionMap Insider content can read the head-to-head columns, which provide comparative cuts of SolutionMap benchmark data for two solutions. For each column, we provide comparisons against the benchmarks, comparative scoring of vendors across dozens of functional requirements, and our analysts’ take on how each solution holds up in the competitive ring.

The graphiteConnect Customer Experience: What Makes It Great (Supplier Relationship Management SolutionMap Analysis) [PRO]

The supplier relationship management (SXM) market has no shortage of impressive solutions. But within the number of different offerings, the graphiteConnect solution is one that has created a fresh approach to gathering and maintaining supplier data.

The graphiteConnect approach is to build an open network for supplier management. It promotes “many to many” data sharing where one supplier profile is shared with unlimited clients. The platform is essentially a social network of suppliers with a modern, data-driven architecture.

Both because of its modern approach and its ability to hold its own in the Spend Matters Supplier Management SolutionMap as such as young vendor, graphiteConnect was named to the Spend Matters’ Future 5 list for 2020, which recognizes exciting and impressive procurement start-up solutions. Founded by the former Senior Director of Global Procurement at Adobe, graphiteConnect and its team has deep industry expertise, carrying over to high customer satisfaction ratings.

As of the Spring 2021 release, the Spend Matters SolutionMap contains functional and customer satisfaction benchmarks on more than 70 providers within the procurement technology landscape. But where does graphiteConnect stand out most and help “set the bar” in supplier relationship management, and why this should matter for procurement and finance organizations? Let’s delve into the SolutionMap benchmark to find out where graphiteConnect is great, according to customer scores.

“What Makes It Great” is a recurring column that shares insights from our SolutionMap updates for subscribers to SolutionMap Insider content and PRO analysis. Based on our rigorous evaluation process and customer reference reviews, each column offers quick facts on the provider, describes where it excels, provides hard data on where it beats the SolutionMap benchmark and concludes with a checklist for ideal customer scenarios in which procurement, finance and supply chain organizations should consider it.

Tipalti: What Makes It Great (AP Automation SolutionMap Analysis) [PRO]

The accounts payable (AP) automation market has grown rapidly in the last few years, in part due to its wide range of addressable clients across company sizes, industries and geographies. Tipalti, an AP automation provider with particular strengths in payments automation, is one vendor in the space that continues to grow along with the industry.

Specifically, the Tipalti solution can extend across a payment lifecycle — from capturing invoices to the validation and approval of payments, and finally issuing the payment through the end. Its cloud-based, AI-enabled platform makes automating and processing payments in many different countries, currencies and methods fast and secure, at global scale.

What’s more, Tipalti has in the last year added several new partners, raised $150 million, reached a valuation of $2 billion and acquired Approve.com. Given all that, it’s no wonder that Tipalti performs as a Value Leader in the Spend Matters SolutionMap AP Automation category.

As of the Spring 2021 update, the Spend Matters SolutionMap contains functional and customer satisfaction benchmarks on 75 solutions within the procurement technology landscape. But where does Tipalti stand out most and help “set the bar” in AP Automation, and why should this matter for procurement and finance organizations?

Let’s delve into the SolutionMap benchmark to find out where Tipalti is great.

“What Makes It Great” is a recurring column that shares insights from our SolutionMap updates for subscribers to SolutionMap Insider content and PRO analysis. Based on our rigorous evaluation process and customer reference reviews, each column offers quick facts on the provider, describes where it excels, provides hard data on where it beats the SolutionMap benchmark and concludes with a checklist for ideal customer scenarios in which procurement, finance and supply chain organizations should consider it.

Spring 2021 Supplier Relationship Management and Risk (SRM): Provider Scoring Summary [PRO]

This SolutionMap scoring summary analyzes a select group of supplier management (SXM) providers. It includes coverage of supplier information management (SIM), supplier master data management (MDM), supplier performance management and broader initiative management (e.g., risk, third-party management) capabilities. It is part of our Spring 2021 SolutionMap report series, also featuring spend analytics, sourcing, contract management, e-procurement and invoice-to-pay providers.

Spring 2021 Spend Analytics: Provider Scoring Summary [PRO]

This SolutionMap analyzes a select group of spend analytics providers. It includes coverage of spend analytics capabilities that encourages subscribers to “peel the onion” beyond cleansing, classification, enrichment and reporting capabilities alone. It is part of our Spring 2021 SolutionMap report series, also featuring sourcing, supplier management contract management, e-procurement and invoice-to-pay providers.

Spring 2021 Invoice-to-Pay (I2P): Provider Scoring Summary [PRO]

This SolutionMap scoring summary analyzes a select group of invoice-to-pay solution providers. It is part of our Spring 2021 SolutionMap report series, also featuring spend analytics, sourcing, supplier management, contract management and e-procurement providers. Our spring release also features a SolutionMap for procure-to-pay and strategic procurement technology suites.

Spring 2021 Sourcing: Provider Scoring Summary [PRO]

This SolutionMap analyzes a select group of sourcing providers. It is part of our Spring 2021 SolutionMap report series, also featuring spend analytics, contract management, supplier relationship management and risk (SRM), e-procurement and invoice-to-pay providers. SolutionMap also features procure-to-pay and strategic procurement technology suites.

Spring 2021 Contract Lifecycle Management (CLM): Provider Scoring Summary [PRO]

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The Spend Matters SolutionMap Contract Lifecycle Management (CLM): Provider Scoring Summary is only available to SolutionMap Members. This SolutionMap analyzes a select group of Contract Lifecycle Management (CLM) providers. It is part of our Spring 2021 SolutionMap report series, also featuring spend analytics, sourcing, supplier management (including supplier information management, performance management and risk management), e-procurement and invoice-to-pay providers.

Spring 2021 Source-to-Pay (S2P): Provider Scoring Summary [PRO]

This SolutionMap analyzes a select group of source-to-pay solution providers. It is part of our Spring 2021 SolutionMap report series, also featuring spend analytics, sourcing, supplier management, contract management, e-procurement and invoice-to-pay providers. Our Spring release also features SolutionMaps for Strategic Procurement Technology suites.

Spring 2021 Procure-to-Pay (P2P): Provider Scoring Summary [PRO]

The Spend Matters SolutionMap Procure-to-Pay (P2P): Provider Scoring Summary is only available to SolutionMap Members. This SolutionMap analyzes a select group of procure-to-pay solution providers. It is part of our Spring 2021 SolutionMap report series, also featuring spend analytics, sourcing, supplier management, contract management, e-procurement and invoice-to-pay providers.

Spring 2021 Strategic Procurement Technologies (Sourcing, Analytics, CLM and SRM): Provider Scoring Summary [PRO]

This Spring 2021 SolutionMap analyzes a select group of strategic procurement technology suite providers (inclusive of spend analytics, sourcing, supplier management and contract lifecycle management).

Release note, SolutionMap Spring 2021: Source-to-Pay

This Spend Matters SolutionMap Insider release note provides insight into the SolutionMap Spring 2021 release for the Source-to-Pay suite category, reviewing the process that we followed for this update.

The Spring 2021 SolutionMap resulted from a “condensed” update cycle containing only customer score updates, spurred by new or expiring references. Analyst scores were carried forward from the previous Fall 2020 rankings. This condensed cycle allowed time for our analysts to simplify and streamline a new RFI for the next cycle, Fall 2021 SolutionMap. The addition of new vendors and existing vendors’ expansion into new categories were also pushed to Fall 2021 to coincide with the rollout of the revamped RFI.

The providers in the Spring 2021 Source-to-Pay SolutionMap include Coupa, Corcentric Platform (formerly Determine), GEP, Ivalua, Jaggaer ONE (Direct and Standard), SAP Ariba and Zycus.

All of the S2P providers were required to participate in SolutionMap for each underlying module, as well. These individual areas of S2P include Sourcing, Spend and Procurement Analytics, Supplier Relationship Management & Risk, Contract Lifecycle Management, E-Procurement and Invoice-to-Pay. All of these providers are also included in the individual Strategic Procurement Technologies (SPT) and Procure-to-Pay (P2P) suite views.

The Source-to-Pay customer data set is composed of a subset of the 941 individual organization references included in the overall SolutionMap scoring as of Spring 2021*. Customer references from Q1 and Q2 2018 expired after 2½ years of use.

*Customers using more than one module that a vendor provides can opt to fill out a single survey (e.g., a customer using two modules for P2P and four modules for SPT would need to fill out only one survey).

Get a first look at the Spring 2021 SolutionMap comparative quadrant graphics here.

SolutionMap Insider members: Learn more about each vendor by accessing the Provider Scoring Summary reports right here.