
Today, the inaugural Spend Matters SolutionMap Customer Insights report features reviews from SAP Ariba’s customers. We are taking a deeper look into our SolutionMap database, which ranks providers in the marketplace according to their capabilities and their customers’ reviews of the companies. SolutionMap has more than 900 customer reviews, and we’d like to share that insight for a few providers, beginning with SAP Ariba. (SolutionMap Insider subscribers can see the reports, but non-subscribers can see a sample report in this story.) The Customer Insights summary includes ratings to what degree the vendor meets user expectations, three key differentiators for the vendor and a list of quotes about the vendor’s greatest strengths.