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Deloitte unveils its 2021 Global CPO Survey, finding that agility is needed to manage today’s risks — and rewards


Deloitte has released its latest Global Chief Procurement Officer Survey, titled “Agility: The Antidote to Complexity.” The survey comes out every two years to gauge the priorities, performance, capabilities, perceptions, plans and perspectives of roughly 400 CPOs around the world.

The 2019 edition of the study focused on complexity as the major headwind to procurement performance, and the 2021 edition focuses on agility as the critical emerging competency to addressing this complexity/risk. Agility isn’t a new idea, but the study describes it holistically; read on for some examples, an analysis of the findings and an interesting new twist to the 2021 edition.

Resilinc seizes the day and releases annual supply chain risk report — Carpe Diem


Despite popular belief, or what people might think, the Covid pandemic was not the biggest source of disruption for supply chains in 2020, according to the latest Annual Supply Chain Risk Report released this week by supply chain data monitoring, mitigation and risk analytics solutions provider Resilinc. Man-made events dominated disruption in 2020, accounting for 83% of disruptions. The two greatest disruptors of supply last year were factory fires, and mergers and acquisitions.

“Supply chains are highly complex; there is inherent risk everywhere you look and operate,” the study writes. “There is no such thing as a risk-free world and certainly no such thing as a risk-free supply chain." Read more on the report and about Spend Matters' coverage of the SCRM topic.

Public Spend Forum: Robot-assured coffee beans and ‘ask me anything’

public procurement

Public Spend Forum (PSF) is a public sector procurement global community and market intelligence platform dedicated to improving public buying everywhere. GovShop is its free-to-use global government market research tool for finding and connecting with suppliers. Here's the latest from PSF ...

Why agility is critical to optimizing your business spend and outcomes: Webinar with Deloitte and Coupa

Deloitte Coupa

Next month, Thursday 13th May, we will be hosting a webinar with multinational professional services organization Deloitte and global business spend management solutions provider Coupa on three critical issues that procurement leaders are grappling with right now: Value generation and improved supply chain resiliency in the face of unheralded complexity; Improving process agility to stay tightly aligned with stakeholders and suppliers and Leveraging next-generation operating models and platforms that harness talent and intelligence.

These are the top-mentioned concerns voiced by procurement leaders in the market-leading 2021 Deloitte Global Chief Procurement Officer Survey, which has served as a global benchmark of sentiment for procurement leaders worldwide for 10 years. Our chief analyst Pierre Mitchell, who was heavily involved in authoring and analyzing the study, will be joined by Michael van Keulen, CPO at Coupa, and Max Goralnick, MD at Deloitte Consulting, to take a close look at the trends, challenges and opportunities that this study has revealed.

Doing good is tough — As ‘The Good Place’ shows us


Peter Smith writes about the challenges of good buying in a complex and inter-connected world, using a TV show analogy. These challenges relate not just to how consumers understand the effect of what they buy, and take into account their preferences when they assess options in terms of choosing products, services and suppliers, they are also relevant when we choose the organizations we want to work for. But as we see more competition for the brightest and best staff, the temptation will be for organizations to present themselves potentially in an unrealistically positive light.

That is why information and data are key in the world of corporate sustainability and purpose. We need to know as far as we can whether we are doing good or harm. We will always have to rely on the honesty of organizations to some extent, but there also must be checks and balances, independent validation, investor and government oversight and so on. Read his analogy here.

Public Spend Forum: Riskiest smart city techs and Moth+Flame VR for emotional distress

VR military

Public Spend Forum (PSF) is a public sector procurement global community and market intelligence platform dedicated to improving public buying everywhere. GovShop is its free-to-use global government market research tool for finding and connecting with suppliers. Here's the latest from PSF ...

IT procurement and ITAM: A blossoming relationship in asset management that you can’t afford to ignore


Over the course of the last decade the discipline of IT asset management has been slowly rising out of the shadows. It was once the back-office team known for "counting computers," but has pulled itself out of the basement and up to the more senior levels of the business. In fact, according to research by the ITAM Review in 2018, 37% of ITAM practitioners were already reporting directly to the C-suite, and according to Martin Thompson, founder of the ITAM Forum, a non-profit organization that champions the ITAM industry, this trend is continuing to grow.

So what is ITAM, and what does it have to do with procurement? Harinder Bansal, Head of IT Procurement at Motability Operations Ltd, shares his thoughts on why the procurement/ITAM relationship is mutually beneficial.

How supplier collaboration can lead to growth and sustainability

supplier collaboration

Enterprises large and small are realizing the extended gains to be had from collaboration, both with suppliers and partners, to bring an opportunity to drive synergies. Those might come from joint initiatives on R&D, expanding business reach that is not possible within their own confines, or working to optimize costs for the consumer. It is when they extend these collaboration models to more and more, perhaps tens of thousands, of suppliers that business capabilities increase. This is a business model that is becoming not just more common but essential, and is one which needs managing as the number of suppliers we work with increases. Many firms seek technology that can help them cultivate and manage those alliances at scale.

Multinational consumer goods firm Unilever explains how it is actively pursuing a partner and supplier collaboration approach and forging a world-changing initiative with a responsibility for sustainability, people and the planet. “In order to achieve our sustainable growth ambition, we must collaborate with our suppliers and partners, and the technology we use to facilitate that engagement plays a vital role,” explains Alexandra Tarmo, Head of Partnerships & Social Procurement at Unilever.

BT Sourced, based in Dublin, announces use of Globality AI-powered Smart Sourcing platform


Today, Silicon Valley-headquartered tech firm Globality announced a partnership with BT Sourced to use its AI-powered Smart Sourcing® platform.

“BT’s changing and so is procurement,” said CPO Cyril Pourrat. “Digitization is the driving force for long-term growth and value to the BT customer and operating model. Partnering with Globality will help us to embrace digital technology and simplify our processes … Having immediate access to our current suppliers and Globality’s diverse global network will bring agility and new value to our teams.” BT now uses Globality’s AI advisor, Glo™ to quickly and easily source the best suppliers for consulting, marketing, IT, HR, legal and other service categories. Here's the news in full ...

Webinar with Medius: Why AP is a fundamental partner to procurement


On April 27 Spend Matters will be joined by spend management solutions provider and specialist in AP automation, Medius, to talk about how organizations can drive growth through best-in-class process efficiency between procurement and AP, leading to cost-savings opportunities and greater financial control (register here).

A specific focus of the discussion will be on the financial control theme, recognizing that when it comes to spend management process improvements, whether from technology implementation or behavioral change, it is more often than not the last step in the process that gets left out: AP. Whether digitizing or automating processes, it’s important to do that for the whole process, not just part of it if we want to see comprehensive results. So this webinar aims to explain the imperative of making Accounts Payable part of your process improvement process, and why AP is such a valuable partner to procurement, and vice versa.

Public Spend Forum: Powering women-led tech companies


Public Spend Forum (PSF) is a public sector procurement global community and market intelligence platform dedicated to improving public buying everywhere. GovShop is its free-to-use global government market research tool for finding and connecting with suppliers. Here's the latest from PSF ...

Brexit — a challenge or an opportunity for CPOs?

Brexit EU CPOs

Spend Matters welcomes this guest post from Philip Woode, Principal at Efficio Consulting.

Britain leaving the EU brought about the biggest change in the UK’s trading relationships for decades. While Brexit appears to be the main factor for some disruptions, global supply chain problems resulting from the pandemic and the impact on trade in general from Covid are also being cited. Amidst the ongoing chaos caused by events in 2020, it has become apparent that rather than a single event, Brexit will see businesses face a series of smaller obstacles that are yet to be fully realized.

With so many moving parts, do you have the ability to change your strategy and react quickly? Supply chains were certainly stress-tested in the lead up to Brexit, and this uncovered procurement weaknesses and inefficiencies that were already in existence. Constant change requires a more joined-up business and the ability to adapt quickly. So, when faced with an unavoidable catalyst for change, like Brexit, does that change represent more of a challenge or an opportunity for the CPO? Efficio discusses.