L2 Content

Back in Coastal Georgia with the Evacuation Blues Again

Hurricane Matthew and Irma. Two evacuations in one year have proven more than enough for me (and I’m hearing there may be yet another one on the way). In both cases I lost more than a week of my life. Whether holed-up with friends hooked on reality TV or moving between cheap motels with my ill-mannered pets, it doesn’t make much difference: it’s a totally depressing scene that has moved me to action. I ain’t going nowhere next time, no how.

Contract Lifecycle Management (CLM) — Low-Hanging Fruit

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I’ll never forget the reaction of my sales manager when I brought him news of my first significant piece of business. “Congratulations, Tom, but you need to know that the real sales process begins after you get the P.O.!” The review and preparation of contracts central to any business relationship involves a myriad of complexities that rely on legal expertise and oversight. All of those meetings, followed by the work to author “the agreement,” require detailed and sophisticated legal understanding of the applicable laws. Is this still the case? For one-off, special arrangements, there’s no question about it. But for the vast majority of supplier contracts, the effort has been reduced to an increasingly obvious and unnecessary waste of time.

How Applying an Ecosystem Approach Can Spur Contingent Workforce Innovation

There are numerous factors today that have led many procurement professionals to view non-employee workers as just another resource delivered through a supply chain. Both buyers and suppliers of work contract with each other for specified outputs, with projects and cash moving in a transactional manner. While this can keep work on track and costs contained, such an approach leaves little room for innovation — a competitive necessity in today’s digital economy. The answer to this disconnect is to reconceive contingent workforce programs as contingent workforce ecosystems.

Risk Expert Gary Lynch Discusses Hurricane Irma and Supply Chain Insurance (Part 2)

Editor’s note: This is Part 2 in a two-part Q&A. Missed Part 1? Read it here.

The unusually strong and ongoing Atlantic hurricane season prompted us to take a good look at supply chain risk. To that end, we talked to Gary Lynch, founder of The Risk Project (and considered by our own chief research officer Pierre Mitchell as “the best supply risk guru in the world”). In this Part 2 of the Q&A, Lynch talks about different insurances that businesses can consider, which industries are likely to be most affected by Hurricane Irma and why risk can be an asset.

Risk Expert Gary Lynch on Harvey, Irma and Supply Chain Risk and Resilience (Part 1)

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Hurricanes Harvey and Irma have come and gone, leaving devastation in their wake and — what’s that? More hurricanes on the way? At the time of writing, tropical storm Jose is expected to become a hurricane and make its way towards the northeastern U.S. Instead of looking at Irma specifically like we did for Harvey, we decided to take a broader look at supply chain risk. To that end, we talked to Gary Lynch, who, according to our chief research officer Pierre Mitchell, is “the best supply risk guru in the world.”

How Well Are Your Peers Doing in Supply Chain CSR? EcoVadis Releases New Report

If you’re a small or medium-sized construction company, congratulations. Chances are you’re doing pretty well in your supply chain corporate social responsibility (CSR) initiatives. Likewise if you’re a large company in the financial, legal, consulting and advertising markets. On Tuesday, EcoVadis released its first annual Global CSR Risk and Performance Index, which evaluated 20,400 companies according to 21 criteria related to the environment, labor practices and human rights, fair business ethics and sustainable procurement.

Oh Sugar, the EU is coming!

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Spend Matters welcomes this guest post from Nick Peksa, opportunities director at Mintec.

One dark night in 1775, Paul Revere road his horse through the streets of Massachusetts shouting, “The British are coming!” While this may not be factually correct, I would like to be the first to shout, “Oh Sugar, the E.U. is coming!”

Contract Management is Finally Taking Center Stage

Many procurement executives have told me their tales of change management and innovation to elevate the procurement function, from adopting spend analytics and category management to tackling indirect, services and long tail spend — all innovations enabled by technology previously not available to procurement professionals. That got me thinking, "What’s next?" To me, the most glaring oversight in a procurement organization has been the lack of strategic contract management.

Ubering After Dark — in Wisconsin

The Centers for Disease Control and Prevention defines heavy drinking as 15 or more drinks for men and eight or more for women on a weekly basis. On average, 18% of American adults fall into this category, but the percentage is over 25% in Wisconsin. Some experts will tell you that the Germanic and Scandinavian ancestries of Wisconsin, Minnesota and North Dakota have something to do with it. And others will say that it’s the dreary weather.

Coupa’s New CMO Chandar Pattabhiram on the 4 Biggest Trends in Marketing

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Note: This is Part 2 in a two-part Q&A. Missed Part 1? Read it here.

Spend Matters recently chatted with the new chief marketing officer at Coupa, Chandar Pattabhiram, who was named by LinkedIn as one of five CMOs to follow this year. The first half of the Q&A had covered Pattabhiram’s thoughts on Coupa’s company culture and what he finds exciting about the procurement and spend management fields. In today’s Part 2, Pattabhiram discusses what he sees as the four biggest trends in marketing, as well as what drew him to Coupa (unhelpful hint: it has something to do with E = mc2).

New Coupa CMO Chandar Pattabhiram on Storytelling as Marketing and Company Culture (Part 1)

It’s been a pretty good year for Chandar Pattabhiram, who recently joined Coupa as the new chief marketing officer (CMO). In June, he was named by LinkedIn as one of five CMOs to follow this year, while he was still CMO at Marketo, a provider of marketing automation software. At Marketo, Pattabhiram espoused a storytelling approach to marketing that emphasized emotional, human-to-human connections. In fact, if there’s an article on Pattabhiram that doesn’t mention storytelling, I haven’t come across it yet. So who are we to buck the trend? Last week, the brand-new CMO of Coupa gave Spend Matters what he called a “seven-day perspective” on the company culture and what excites him about the procurement and spend management field.

Assessing the Near- and Long-Term Supply Chain Effects from Hurricane Harvey

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Procurement professionals have their work cut out for them as rains from Hurricane Harvey finally recede. While the personal and human costs of the disaster are only beginning to be tallied, supply chain and logistics pictures appear even murkier. Here are the top supply chain areas Harvey has disrupted, as well as the near- and long-term consequences procurement organizations will face responding to the storm.