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The AvidXchange Customer Experience: What Makes It Great (AP Automation SolutionMap Analysis)

Accounts payable (AP) automation has taken the procurement world by storm recently. One of the perhaps less obvious reasons why is the ability of AP automation solutions to quickly address supplier information management challenges and facilitate supplier collaboration via supplier networks or portals.

AvidXchange, a new participant in the SolutionMap Fall 2020 AP Automation category, exemplifies just these benefits. Its unique combination of services and technology for invoice and payment management is attractive to many organizations seeking to automate or outsource portions of the AP process. And the vendor does this at scale: AvidXchange serves the largest network of unique suppliers in the mid-market, counting more than 680,000 suppliers in North America.

But where does AvidXchange stand out most and help “set the bar” in AP automation, and why should this matter for procurement and finance organizations? Let’s delve into our SolutionMap benchmark for customer scores to find out what makes AvidXchange great.

“What Makes It Great” is a recurring column for SolutionMap Insider subscribers. The columns share insights from SolutionMap updates, which rank offerings from more than 77 vendors in 13 technology areas of procurement. The updates are released in the spring and fall. Based on SolutionMaps’ rigorous evaluation process by our analysts and customer reference reviews, these columns offer quick facts on the vendor, describe where it excels, provide hard data on where it beats the SolutionMap benchmark and conclude with a checklist for ideal customer scenarios in which procurement, finance and supply chain organizations should consider it.

Fall 2020 AP Automation: Provider Scoring Summary

fall 2020 ap autpmation solutionmap

This SolutionMap scoring summary analyzes a select group of AP Automation solution providers. It is part of our Fall 2020 SolutionMap report series, also featuring spend analytics, sourcing, supplier management, contract management and e-procurement providers. Our spring release also features a SolutionMap for invoice-to-pay and strategic procurement technology suites.

Release note, SolutionMap Fall 2020: Accounts Payable (AP) Automation

This Spend Matters SolutionMap Insider release note provides insight into the SolutionMap Fall 2020 release for the AP Automation category. The note reviews the process that we follow and highlights what has changed since the last SolutionMap release.

This is the first Fall release since the start of semiannual SolutionMap cycles. Going forward, there will be two releases per year, Spring and Fall.

AP automation is a major portion of the Invoice-to-Pay (I2P) technology market and will be harmonized with our broader I2P SolutionMap category in the future. For now, it will be considered a standalone map.

What’s new in the Fall 2020 Accounts Payable (AP) AutomationSolutionMap?

Spend Matters updated the bubble size methodology of the SolutionMap rankings. The bubble size previously represented the number of customers served by a vendor. This method did not adequately convey a vendor's experience and resources to handle complex global deployments. As such, the new bubble size considers:

  • global market scale based on the number of customers across the globe
  • number of full-time employees focused on the relevant solution(s)
  • revenue per customer in the relevant solution(s)

These factors were determined by the analyst team, and vendors were given the opportunity to validate the inputs.

Fourteen vendors are ranked in the category for this release, an increase of 8 vendors since this category’s debut last SolutionMap cycle.

For the Fall 2020 release, five vendors are new to AP Automation SolutionMap and three existing SolutionMap participants expanded their categories to include AP Automation.

The new providers are:

  • AvidXchange
  • Corcentric Payables Automation (COR360)
  • Infor
  • Medius (Wax Digital) — now merged has newly entered AP. It also is newly participating in Invoice-to-Pay (I2P) and Procure-to-Pay (P2P), plus it’s continuing Wax’s participation in E-Procurement, CLM, Sourcing and Supplier Management.
  • SourceDay

The providers expanding into AP Automation are:

  • Determine (Corcentric) — also participating in Source-to-Pay (S2P)
  • GEP — also participating in S2P
  • Opus Capita — also participating in I2P, E-Procurement and P2P

Customer references now have a lifespan of two-and-a-half years before they need to be updated. The set of AP Automation customer references had 66 new individual customer references for this release.

All readers can get a first look at the free Fall 2020 SolutionMap rankings here.

SolutionMap Insider members can learn more about each vendor in the Fall 2020 Provider Scoring Summary reports right here.

SolutionMap: AP Automation – Fall 2020

Spend Matters - Free Research Download

This report contains the AP Automation SolutionMap, a comparative analysis of AP Automation technology solution providers for Fall 2020.

Spring 2020 AP Automation: Provider Scoring Summary

This SolutionMap scoring summary analyzes a select group of AP Automation solution providers. It is part of our Spring 2020 SolutionMap report series, also featuring spend analytics, sourcing, supplier management, contract management and e-procurement providers. Our spring release also features a SolutionMap for invoice-to-pay and strategic procurement technology suites.

Release note: Accounts Payable (AP) Automation is new for the Spring/Q1 2020 SolutionMap

Spend Matters is pleased to announce the debut of a new SolutionMap category — AP Automation — for today’s Spring/Q1 2020 SolutionMap release. AP Automation has been released in addition to the Invoice-to-Pay SolutionMap ranking and 11 other technology categories. This release note provides SolutionMap Insider subscription members with details about the evaluation process.

Six vendors are ranked in the category for this release, when SolutionMap is shifting from quarterly updates to spring and fall updates. This is the last quarterly release and the first spring release, so you’ll see it labeled “Spring/Q1.”

This category undergoes the same rigorous two-part process where Spend Matters’ analysts compare vendors by examining hundreds of solution capabilities and ranking vendors according to feedback from the providers' own customers.

AP Automation includes solutions and services that support the processing and payment of invoices. These solutions include e-invoicing capabilities such as invoice capture and digitization, invoice validation, invoice matching, GL coding and approvals. They also support payment-related functionality for payment file creation, mass payments (p-card, check, ACH, FX), one-time payments (v-cards, PayPal), payment reconciliations, credit memo management, trade financing (early payment and dynamic discounting) and payment transmission (including cross-border). Solution vendors may also provide some level of supplier management and supplier collaboration via supplier networks and/or portals.

AP automation is a major portion of the Invoice-to-Pay (I2P) technology market and will be harmonized with the broader I2P SolutionMap category in the future. For now, it will be considered a standalone map.

For this Spring/Q1 2020 release, three existing SolutionMap participants expanded their categories to include AP Automation, and three vendors in the AP Automation category are new to SolutionMap. If an existing provider expanding into AP Automation had previously received Invoice-to-Pay customer references, they were applied to the AP Automation category. The set of AP Automation customer references had 15 new individual customer references for this release.

The new providers are:

* SoftCo
* Tipalti
* Yooz (participated in I2P in past SolutionMap cycles)

Those providers expanding into AP Automation are:

* Basware (also participating in P2P)
* Tradeshift (also participating in P2P)
* Coupa (also participating in S2P and CW/S)

All readers can get a first look at the free Spring/Q1 2020 SolutionMap rankings here.

SolutionMap Insider members can learn more about each vendor in the Spring/Q1 2020 Provider Scoring Summary reports right here.

Read the full release note for more details on the evaluation process.

SolutionMap: AP Automation — Q1 2020

Spend Matters - Free Research Download

This report contains the AP Automation SolutionMap, a comparative analysis of AP Automation technology solution providers for Q1 2020.