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Fall 2020 Contract Services/Statement of Work: Provider Scoring Summary

Contract ervices SOW Fall 2020 solutionmap

This SolutionMap scoring summary analyzes a select group of Contract Services/Statement of Work solution providers. It is part of our Fall 2020 SolutionMap report series, also with coverage Direct Sourcing of Workforce/Services and Temp Staffing solution providers.

Release note, SolutionMap Fall 2020: Contingent Workforce & Services (CW/S) Enterprise Technology Solutions — Temp Staffing, Contract Services/Statement of Work (SOW), Direct Sourcing of Workforce/Services

The SolutionMap Fall 2020 release marks the seventh research cycle for Spend Matters’ Contingent Workforce & Services (CW/S) “enterprise technology” SolutionMap, the sourcing and management of three underlying spend categories: Temp Staffing, Contract Services/Statement of Work and Direct Sourcing of Workforce/Services (formerly Independent Contract Workers, or ICW).

This release note is part of our SolutionMap Insider subscription content. This latest SolutionMap update is the first Fall release since the start of semiannual SolutionMap cycles. Going forward, there will be two releases per year, Spring and Fall.

What’s new in the Fall 2020 Contingent Workforce & Services (CW/S) SolutionMap?

Spend Matters updated the bubble size methodology of the SolutionMap rankings. The bubble size previously represented the number of customers served by a vendor. This method did not adequately convey a vendor's experience and resources to handle complex global deployments. As such, the new bubble size considers:

  • global market scale based on the number of customers around the world
  • number of full-time employees focused on the relevant solution(s)
  • revenue per customer in the relevant solution(s)

These factors were determined by the analyst team, and vendors were given the opportunity to validate the inputs.

VectorVMS is now participating in the Contract Services/Statement of Work category in addition to Temp Staffing. TalonFMS is now shown as Talon in the Direct Sourcing of Workforce/Services category.

Customer references now have a lifespan of two-and-a-half years. The Contingent Workforce & Services (CW/S) SolutionMap categories have 112 active customer survey references.

Full List of Providers in Contingent Workforce & Services (CW/S)

The full list of providers includes:

  • Beeline
  • Coupa
  • Elevated Resources
  • Field Nation
  • Shiftgig
  • Shortlist
  • SirionLabs
  • TalentNet
  • Talmix
  • Talon
  • Upwork Enterprise
  • VectorVMS
  • VNDLY
  • Workforce Logiq
  • WorkMarket (ADP)

Get a first look at the Fall 2020 SolutionMap comparative quadrant graphics here.

(SolutionMap Insider members: Access the latest Provider Scoring Summary reports right here.)

Spring 2020 Contract Services/Statement of Work: Provider Scoring Summary

This SolutionMap scoring summary analyzes a select group of Contract Services/Statement of Work solution providers. It is part of our Spring 2020 SolutionMap report series, also with coverage Direct Sourcing of Workforce/Services and Temp Staffing solution providers.

Spring/Q1 2020 SolutionMap release note: Contingent Workforce & Services (CW/S) Enterprise Technology Solutions — Temp Staffing, Contract Services/Statement of Work (SOW), Direct Sourcing of Workforce/Services

The Spring/Q1 2020 SolutionMap release marks the seventh research cycle for Spend Matters’ Contingent Workforce & Services (CW/S) “enterprise technology” SolutionMap, the sourcing and management of three underlying spend categories: Temp Staffing, Contract Services/Statement of Work and Direct Sourcing of Workforce/Services (formerly Independent Contract Workers, or ICW).

This release note updates SolutionMap Insider subscribers on the changes since the last release. Also, SolutionMap is shifting from quarterly updates to spring and fall updates. This is the last quarterly release and the first spring release, so you’ll see it labeled “Spring/Q1.”

Changes to Spring/Q1 2020 Contingent Workforce & Services (CW/S) SolutionMap


New Provider
One new provider joined SolutionMap:

* Workforce Logiq — participating in the Temp Staffing category

New Persona
The Turn-Key persona has been added to the Temp Staffing SolutionMap because, as the persona definition states, some TCO-oriented, 80/20 rule businesses favor “a combination of software capability and supporting services to contractually deliver results and a defensible ROI; pre-loaded capabilities, content, and know-how” over a powerful technology tool that may also be complex relative to their needs. Read more about the Turn-Key persona here.

Full List of Providers in Contingent Workforce & Services (CW/S)


The full list of providers includes:

* Beeline
* Coupa
* Elevated Resources
* Field Nation
* Shiftgig
* Shortlist
* SirionLabs
* TalentNet
* Talmix
* TalonFMS
* Upwork Enterprise
* VectorVMS
* VNDLY
* Workforce Logiq — NEW
* WorkMarket (ADP)

Get a first look at the Spring/Q1 2020 SolutionMap comparative quadrant graphics here.

(Insider members: Access the latest Provider Scoring Summary reports right here.)

SolutionMap: CW/S Contract Services/Statement of Work (SOW) — Q1 2020

Spend Matters - Free Research Download

This report contains the Contract Services/SOW SolutionMap, a comparative analysis of contingent workforce & services technology solution providers addressing contracted services and statement of work for Q1 2020.

Q4 2019 Contract Services/Statement of Work: Provider Scoring Summary

This SolutionMap scoring summary analyzes a select group of Contract Services/Statement of Work solution providers. It is part of our Q4 2019 SolutionMap report series, also with coverage Direct Sourcing of Workforce/Services and Temp Staffing solution providers.

Q4 2019 SolutionMap Release Notes: Contingent Workforce & Services (CW/S) Enterprise Technology Solutions — Temp Staffing, Contract Services/Statement of Work (SOW), Direct Sourcing of Workforce/Services

Q4 2019 marks the sixth research cycle for Spend Matters’ Contingent Workforce & Services (CW/S) “enterprise technology” SolutionMap, the sourcing and management of three underlying spend categories: Temp Staffing, Contract Services/Statement of Work and Direct Sourcing of Workforce/Services (formerly Independent Contract Workers, or ICW).

Beginning in Q3 2019, Spend Matters changed the name of the Independent Contract Workers (ICW) category to Direct Sourcing of Workforce/Services, primarily to express the proper scope of the category’s coverage of those solution providers that enterprises use to source and manage both workers and small services firms in a relatively direct manner. (At the very least, a traditional supplier’s role is more limited and the technology solution enables more direct sourcing and talent management by an end-client.)

The full list of providers in the Q4 2019 CW/S SolutionMap includes:

— Beeline
— Coupa
— Elevated Resources
— Field Nation
— Shiftgig
— Shortlist
— SirionLabs
— TalentNet
— Talmix
— TalonFMS
— Upwork Enterprise
— VectorVMS
— Vndly
— WorkMarket (ADP)

As noted further below, a vendor may participate in a SolutionMap category but may not necessarily appear on the SolutionMap comparative quadrant graphics (get a first look here).

Given Spend Matters’ procurement orientation, we evaluate “enterprise technology” vendors within a source-to-pay (S2P) reference model. In other words, we look at vendors in terms of their capabilities that address some or all enterprise requirements that arise within an S2P lifecycle (i.e., from supplier sourcing to worker or supplier payment).

We have gathered extensive business profile information, have more than 100 active customer survey references and have assigned scores to specific solution capabilities (RFI line items) ranging from well over 100 to about 300, depending upon how many SolutionMap categories a particular vendor participated in.

Q3 2019 SolutionMap Release Notes: Contingent Workforce & Services (CW/S) Enterprise Technology Solutions — Temp Staffing, Contract Services/Statement of Work (SOW), Direct Sourcing of Workforce/Services

Q3 2019 marks the fifth research cycle for Spend Matters’ Contingent Workforce & Services (CW/S) “enterprise technology” SolutionMap, the sourcing and management of three underlying spend categories: Temp Staffing, Contract Services/Statement of Work and Direct Sourcing of Workforce/Services (formerly Independent Contract Workers, or ICW).

Beginning in Q3, Spend Matters has changed the name of the Independent Contract Workers (ICW) category to Direct Sourcing of Workforce/Services, primarily to express the proper scope of the category’s coverage of those solution providers that enterprises use to source and manage both workers and small services firms in a relatively direct manner. (At the very least, a traditional supplier’s role is more limited and the technology solution enables more direct sourcing and talent management by an end-client.)

The full list of providers in the Q3 2019 CW/S SolutionMap includes:

  • Beeline
  • Coupa
  • Elevated Resources
  • Field Nation
  • Shiftgig
  • Shortlist
  • SirionLabs
  • TalentNet
  • Talmix
  • TalonFMS
  • Upwork Enterprise
  • VectorVMS
  • Vndly
  • WorkMarket (ADP)
Three new providers joined SolutionMap in Q3 for the first time:
  • Elevated Resources — participating in the Temp Staffing category
  • Shiftgig — participating in the Direct Sourcing of Workforce/Services category
  • VectorVMS — participating in the Temp Staffing category
As noted further below, a vendor may participate in a SolutionMap category but may not necessarily appear on the SolutionMap comparative quadrant graphic.

Given Spend Matters’ procurement orientation, we evaluate “enterprise technology” vendors within a source-to-pay (S2P) reference model. In other words, we look at vendors in terms of their capabilities that address some or all enterprise requirements that arise within an S2P lifecycle (i.e., from supplier sourcing to worker or supplier payment).

We have gathered extensive business profile information, have more than 100 active customer survey references and have assigned scores to specific solution capabilities (RFI line items) ranging from well over 100 to about 300, depending upon how many SolutionMap categories a particular vendor participated in.

Q3 2019 Contract Services/Statement of Work: Provider Scoring Summary

This SolutionMap scoring summary analyzes a select group of Contract Services/Statement of Work solution providers. It is part of our Q3 2019 SolutionMap report series, also with coverage Direct Sourcing of Workforce/Services and Temp Staffing solution providers.

Q2 2019 Contract Services/Statement of Work: Provider Scoring Summary

This SolutionMap scoring summary analyzes a select group of Contract Services/Statement of Work solution providers. It is part of our Q2 2019 SolutionMap report series, also with coverage Independent Contract Worker and Temp Staffing solution providers.

Q2 2019 SolutionMap Release Notes: Contingent Workforce & Services (CW/S) Enterprise Technology Solutions — Temp Staffing, Contract Services/Statement of Work (SOW), Independent Contract Workers (ICW)

Q2 2019 marks the fourth research cycle for Spend Matters’ Contingent Workforce & Services (CW/S) “enterprise technology” SolutionMap, the sourcing and management of three underlying spend categories:Temp Staffing, Contract Services/Statement of Work and Independent Contract Workers (ICW).

The providers in the Q2 2019 CW/S SolutionMap include Beeline, Coupa (formerly Coupa-DCR Workforce), Field Nation, Shortlist, SirionLabs, TalentNet, Talmix, TalonFMS, Upwork Enterprise, Vndly and WorkMarket (ADP).

Given Spend Matters’ procurement orientation, we evaluate “enterprise technology” vendors within a source-to-pay (S2P) reference model. In other words, we look at vendors in terms of their capabilities that address some or all enterprise requirements that arise within an S2P lifecycle (i.e., from supplier sourcing to worker or supplier payment).

In this CW/S research cycle, there were no new providers, and again limited participation in the Temp Staffing and Contract Services/SOW SolutionMap categories. However, a good number of key vendors have expressed interest in participating in upcoming cycles.

There continues to be vibrant interest in participation by vendors in the emergent Independent Contract Workers (ICW) SolutionMap category.

We have gathered extensive business profile information, received 75 customer survey references and have assigned scores to specific solution capabilities (RFI line items) ranging from well over 100 to about 300, depending upon how many SolutionMap categories a particular vendor participated in.

This SolutionMap Insider research note provides insight into our methodology and additional changes in the Q2 2019 SolutionMap release.