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VectorVMS: What Makes It Great (Temp Staffing/VMS SolutionMap Analysis)

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VectorVMS, previously known as PeopleFluent, delivers software and services that support businesses in the management of their contingent workforce programs.

Acquired by publicly traded Learning Technologies Group (LTG) in 2018, VectorVMS now operates as a separate business unit focused on providing contingent workforce and services (CW/S) technology solutions. VectorVMS' clients today are using its technology solution that enables organizations’ sourcing and management staffing suppliers and temp workers.

VectorVMS offers businesses what may be a unique blend of (i) solid Temp Staffing sourcing /management functionality, (ii) established domain expertise and experience and, last but not least, (iii) a set of a la carte services that (for internally managed programs, for example), can even substitute for some processes that MSPs traditionally offer. It therefore holds a unique place in Spend Matter’s SolutionMap lineup.

Spend Matters segments the evolving CW/S enterprise technology solution market into Temp Staffing and two other main categories:
* Temp Staffing (Temp), the historical focus and largest category of spend under management for established VMS providers (e.g. Beeline, Coupa-DCR Contingent Workforce, SAP Fieldglass, etc.)
* Contracted Services/SOW (SOW), the spend on services provided by organized suppliers (e.g., professional services, etc.), the sprawling category of spend now contributing the highest growth to some VMS providers’ spend under management.
* Direct Sourcing of Workforce/Services (DSW/S), the spend on directly-sourced individual external workers and very-small-scale services providers, a category of spend that is becoming more relevant to many businesses.

At the time of the Q3 2019 Solution Map RFI submission, VectorVMS reported providing temporary staffing solution capabilities to nearly 200 clients in various private sector verticals (such as healthcare) as well as government. While VectorVMS did demo an appreciable set of capabilities addressing Complex Services/SOW, it is not represented in that SolutionMap this quarter (but may be in a subsequent quarters).

The Spend Matters SolutionMap contains functional and customer satisfaction benchmarks on more than 50 technology providers within the broad procurement solution landscape, including 14 providers within the CW/S segment. But where does VectorVMS stand out most and help “set the bar” for the Temp Staffing solution segment? And why should this matter for procurement and HR organizations? Let’s delve into the SolutionMap benchmark to find out where VectorVMS is great.

“What Makes It Great” is a recurring column that shares insights from each quarterly SolutionMap report for SolutionMap Insider subscribers. Based on both our rigorous evaluation process and customer reference reviews, each brief offers quick facts on the provider, describes where it excels, provides hard data on where it beats the SolutionMap benchmark and concludes with a checklist for ideal customer scenarios in which procurement, finance and supply chain organizations should consider it.

Q3 2019 SolutionMap Release Notes: Contingent Workforce & Services (CW/S) Enterprise Technology Solutions — Temp Staffing, Contract Services/Statement of Work (SOW), Direct Sourcing of Workforce/Services

Q3 2019 marks the fifth research cycle for Spend Matters’ Contingent Workforce & Services (CW/S) “enterprise technology” SolutionMap, the sourcing and management of three underlying spend categories: Temp Staffing, Contract Services/Statement of Work and Direct Sourcing of Workforce/Services (formerly Independent Contract Workers, or ICW).

Beginning in Q3, Spend Matters has changed the name of the Independent Contract Workers (ICW) category to Direct Sourcing of Workforce/Services, primarily to express the proper scope of the category’s coverage of those solution providers that enterprises use to source and manage both workers and small services firms in a relatively direct manner. (At the very least, a traditional supplier’s role is more limited and the technology solution enables more direct sourcing and talent management by an end-client.)

The full list of providers in the Q3 2019 CW/S SolutionMap includes:

  • Beeline
  • Coupa
  • Elevated Resources
  • Field Nation
  • Shiftgig
  • Shortlist
  • SirionLabs
  • TalentNet
  • Talmix
  • TalonFMS
  • Upwork Enterprise
  • VectorVMS
  • Vndly
  • WorkMarket (ADP)
Three new providers joined SolutionMap in Q3 for the first time:
  • Elevated Resources — participating in the Temp Staffing category
  • Shiftgig — participating in the Direct Sourcing of Workforce/Services category
  • VectorVMS — participating in the Temp Staffing category
As noted further below, a vendor may participate in a SolutionMap category but may not necessarily appear on the SolutionMap comparative quadrant graphic.

Given Spend Matters’ procurement orientation, we evaluate “enterprise technology” vendors within a source-to-pay (S2P) reference model. In other words, we look at vendors in terms of their capabilities that address some or all enterprise requirements that arise within an S2P lifecycle (i.e., from supplier sourcing to worker or supplier payment).

We have gathered extensive business profile information, have more than 100 active customer survey references and have assigned scores to specific solution capabilities (RFI line items) ranging from well over 100 to about 300, depending upon how many SolutionMap categories a particular vendor participated in.

Q3 2019 Direct Sourcing of Workforce/Services: Provider Scoring Summary

This SolutionMap scoring summary analyzes a select group of solution providers for Direct Sourcing of Workforce/Services. It is part of our Q3 2019 SolutionMap report series, also with coverage of Temp Staffing and Contract Services/Statement of Work providers.

Q3 2019 Contract Services/Statement of Work: Provider Scoring Summary

This SolutionMap scoring summary analyzes a select group of Contract Services/Statement of Work solution providers. It is part of our Q3 2019 SolutionMap report series, also with coverage Direct Sourcing of Workforce/Services and Temp Staffing solution providers.

Q3 2019 Temp Staffing: Provider Scoring Summary

This SolutionMap scoring summary analyzes a select group of temp staffing solution providers. It is part of our Q23 2019 SolutionMap report series, also with coverage Direct Sourcing of Workforce/Services and Contract Services/Statement of Work providers.

Q2 2019 Independent Contract Workers: Provider Scoring Summary

This SolutionMap scoring summary analyzes a select group of Independent Contract Worker solution providers. It is part of our Q2 2019 SolutionMap report series, also with coverage of Temp Staffing and Contract Services/Statement of Work providers.

Q2 2019 Contract Services/Statement of Work: Provider Scoring Summary

This SolutionMap scoring summary analyzes a select group of Contract Services/Statement of Work solution providers. It is part of our Q2 2019 SolutionMap report series, also with coverage Independent Contract Worker and Temp Staffing solution providers.

Q2 2019 SolutionMap Release Notes: Contingent Workforce & Services (CW/S) Enterprise Technology Solutions — Temp Staffing, Contract Services/Statement of Work (SOW), Independent Contract Workers (ICW)

Q2 2019 marks the fourth research cycle for Spend Matters’ Contingent Workforce & Services (CW/S) “enterprise technology” SolutionMap, the sourcing and management of three underlying spend categories:Temp Staffing, Contract Services/Statement of Work and Independent Contract Workers (ICW).

The providers in the Q2 2019 CW/S SolutionMap include Beeline, Coupa (formerly Coupa-DCR Workforce), Field Nation, Shortlist, SirionLabs, TalentNet, Talmix, TalonFMS, Upwork Enterprise, Vndly and WorkMarket (ADP).

Given Spend Matters’ procurement orientation, we evaluate “enterprise technology” vendors within a source-to-pay (S2P) reference model. In other words, we look at vendors in terms of their capabilities that address some or all enterprise requirements that arise within an S2P lifecycle (i.e., from supplier sourcing to worker or supplier payment).

In this CW/S research cycle, there were no new providers, and again limited participation in the Temp Staffing and Contract Services/SOW SolutionMap categories. However, a good number of key vendors have expressed interest in participating in upcoming cycles.

There continues to be vibrant interest in participation by vendors in the emergent Independent Contract Workers (ICW) SolutionMap category.

We have gathered extensive business profile information, received 75 customer survey references and have assigned scores to specific solution capabilities (RFI line items) ranging from well over 100 to about 300, depending upon how many SolutionMap categories a particular vendor participated in.

This SolutionMap Insider research note provides insight into our methodology and additional changes in the Q2 2019 SolutionMap release.

Beeline vs. Coupa Contingent Workforce: Temp Staffing/VMS Head-to-Head Comparison

The market for vendor management system (VMS) solutions has undergone two major structural shifts over the last few years.

At the end of 2016, Beeline shrank the total pool of available vendors when it merged with IQNavigator, creating the largest independent, pure play contingent workforce and services procurement technology provider by a significant margin. The two VMS solutions — now a single entity under the Beeline brand — are being converged and replatformed into a unified offering (BeelineOne) while developing innovative approaches to external workforce sourcing and management requirements. Facilitating this effort is the private equity firm New Mountain Capital, which acquired Beeline in July 2018 and has been working to strengthen Beeline’s competitive positioning, especially against the VMS market’s largest offering, SAP Fieldglass.

But in late 2018, a new competitive threat emerged, one that could turn the current “Big 2” VMS provider dynamic back into a “Big 3.” This of course was Coupa’s acquisition of DCR Workforce, which catapulted the source-to-pay suite provider (and arch competitor with SAP Ariba) into the top tiers of contingent workforce and services procurement technology capability. Coupa has branded the current and eventually integrated and replatformed capabilities as Coupa Contingent Workforce (CCW). While Coupa previously did provide baseline support for contracted-SOW services through its Services Maestro module, the acquisition allows Coupa to expand its offering and provide the same range and types of capabilities that would generally be found in leading VMS solutions. Even as the full integration of the acquired DCR capabilities will take time, CCW already poses a competitive threat to the likes of SAP Fieldglass (recently consolidated with SAP Ariba and SAP Concur in the newly formed SAP Intelligent Spend Group) — and, of course, Beeline.

The rapid evolution of the “new” Beeline and Coupa’s surprise leap into the upper tiers of the VMS market raises the question: How do the two vendors stack up in a head-to-head bout? After all, competitive matchups between the two are already becoming a more frequent event, and both help set the average functional benchmark score in Spend Matters’ Q4 2018 Temp Staffing SolutionMap. (The Q4 results are labeled Coupa but look specifically at the DCR solution pre-acquisition because the integrated Coupa-DCR solution is still pending and has not been reviewed for SolutionMap.)

Join us in this unfiltered SolutionMap results analysis from our Q4 2018 dataset as we look at the two top ranked contingent workforce/VMS providers, along with the commentary of the Spend Matters analyst team. Bear in mind, the scores/ratings in this analysis are now approximately 9 months old, and some of the score differentials may have changed — however, we have no reason to believe significantly.

These “Head-to-Head” reports share the insights of each quarterly SolutionMap report for SolutionMap Insider subscribers, providing unique comparative cuts of SolutionMap benchmark data along with the trademark quips that Spend Matters was better known for in its early years. So buckle your seat belt, prepare for some real data and expect a few sparks to fly as we pit Beeline and Coupa against each other in the vendor management system evaluation ring.

Not yet an Insider member? Here’s a preview: In certain temp staffing categories — which include Supplier Management, Candidate Evaluation/Selection/Submissions, Change Order Management, Engagement Management, On/Off-boarding, Rate Management, Requisition Creation and Approvals, Time and Expense and Worker Compliance — Beeline convincingly comes out on top. In others, it’s darn close, with Coupa coming out on top, or the two achieving a statistical tie. And in at least one area, Beeline delivers an unquestionably superior score.

Overall, the results suggest that the right solution will vary based on different organizational requirements. There’s no debate that VMS/temp staffing selection processes will reward procurement organizations that tailor provider selection to their specific needs.

Shortlist: What Makes It Great (Independent Contract Workers Analysis)

Shortlist is a provider of an enterprise technology solution that enables organizations to source, on-board, manage, directly engage and pay their independent contract workers (ICWs).

Its offering was recently evaluated in Spend Matters’ SolutionMap framework with the Independent Contract Workers (ICW) enterprise solution category. That segment is the most dynamic part of the contingent and workforce and services (CW/S) procurement technology market, which also includes SolutionMap’s Temp Staffing (Vendor Management Systems/VMS) and Contract Services/Statement of Work solution segments.

Most ICW enterprise solutions have emerged over the past five years within the context of the so-called gig, freelance and peer-to-peer “economies” — a world of innovative platforms like Uber and Airbnb versus the establishment world of enterprise software applications inhabited for decades by providers like SAP and Oracle.

While some new providers have stood up external platforms like online marketplaces that function effectively as third-party suppliers of talent, others have stood up enterprise software solutions that organizations can use to source and manage talent in ways that VMS, ATS and HRIS systems cannot. Shortlist falls within this latter category.

Shortlist provides a comprehensive, fit-for-purpose software solution that can be used by organizations to manage their independent contract workers (ICWs) and small-scale service providers (SSPs). The solution provides support in almost every aspect of the ICW/SSP source-to-pay lifecycle.

Q1 2019 Independent Contract Workers: Provider Scoring Summary

This SolutionMap scoring summary analyzes a select group of Independent Contract Worker solution providers. It is part of our Q1 2019 SolutionMap report series, also with coverage of Temp Staffing and Contract Services/Statement of Work providers.