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Workforce Logiq: What Makes It Great (Temp Staffing SolutionMap Analysis)

Workforce Logiq is a global industry leader, offering a range of contingent workforce/service solutions — like MSP, direct sourcing that the company calls “self-sourcing,” classification compliance, payrolling and analytics from the recently acquired ENGAGE Talent. The Workforce Logiq technology platform was significantly upgraded/modernized over the past two years, bringing it up to technological parity, at the very least, with competitors. Currently, the company’s VMS capabilities are available only as a part of an overall managed services agreement.

The company manages over $3 billion in spend across 50 countries with about 50,000 active buy-side users. Today — demonstrating its wide applicability — Workforce Logiq serves large and midsize enterprise clients across many industries, with over 75% of clients in IT Services, Technology, Telecommunications, Automotive, Financial Services, Healthcare, Energy, Retail and Media.

Workforce Logiq leverages a range of proprietary technology solutions (e.g., VMS, self-sourcing/talent pool management, data management and AI-driven predictive analytics, etc.) to deliver its service solutions to clients. CEO Jim Burke has shared his view of the company as “a technology-enabled services business” that combines “technology, data and a global team of industry expert advisers.”

Over the past two years, the company has invested heavily in its technology. That includes significantly upgrading its VMS technology solution as well as acquiring ENGAGE Talent, a data management and AI-driven analytics platform. The modernized VMS and cross-over to the ENGAGE Talent platform has resulted in Workforce Logiq significantly stepping up its technology game relative to many of its competitors.

Workforce Logiq’s VMS capabilities include those for the sourcing and management of temporary staffing and SOW-based services. However, in our Spring/Q1 2020 SolutionMap ranking of technology vendors, the VMS was scored only in the Temp Staffing category. In that SolutionMap category, the scoring also accounts for the availability and on-going integration of ENGAGE Talent analytics capabilities.

The Spend Matters SolutionMap’s Spring/Q1 2020 release contains functional and customer satisfaction benchmarks on 69 providers within the procurement technology landscape. But where does Workforce Logiq stand out most and help “set the bar” in solutions for the sourcing and management of temporary staffing, and why should this matter for procurement and finance organizations?

Let’s delve into the SolutionMap benchmark to find out where Workforce Logiq is great.

“What Makes It Great” is a recurring column for SolutionMap Insider subscribers. The columns share insights from each SolutionMap update, which are now released in the spring and fall. Based on both our rigorous evaluation process and customer reference reviews, these columns offer quick facts on the vendor, describe where it excels, provide hard data on where it beats the SolutionMap benchmark and conclude with a checklist for ideal customer scenarios in which procurement, finance and supply chain organizations should consider it.

Spring 2020 Contract Services/Statement of Work: Provider Scoring Summary

This SolutionMap scoring summary analyzes a select group of Contract Services/Statement of Work solution providers. It is part of our Spring 2020 SolutionMap report series, also with coverage Direct Sourcing of Workforce/Services and Temp Staffing solution providers.

Spring 2020 Direct Sourcing of Workforce/Services: Provider Scoring Summary

This SolutionMap scoring summary analyzes a select group of solution providers for Direct Sourcing of Workforce/Services. It is part of our Spring 2020 SolutionMap report series, also with coverage of Temp Staffing and Contract Services/Statement of Work providers.

Spring/Q1 2020 SolutionMap release note: Contingent Workforce & Services (CW/S) Enterprise Technology Solutions — Temp Staffing, Contract Services/Statement of Work (SOW), Direct Sourcing of Workforce/Services

The Spring/Q1 2020 SolutionMap release marks the seventh research cycle for Spend Matters’ Contingent Workforce & Services (CW/S) “enterprise technology” SolutionMap, the sourcing and management of three underlying spend categories: Temp Staffing, Contract Services/Statement of Work and Direct Sourcing of Workforce/Services (formerly Independent Contract Workers, or ICW).

This release note updates SolutionMap Insider subscribers on the changes since the last release. Also, SolutionMap is shifting from quarterly updates to spring and fall updates. This is the last quarterly release and the first spring release, so you’ll see it labeled “Spring/Q1.”

Changes to Spring/Q1 2020 Contingent Workforce & Services (CW/S) SolutionMap


New Provider
One new provider joined SolutionMap:

* Workforce Logiq — participating in the Temp Staffing category

New Persona
The Turn-Key persona has been added to the Temp Staffing SolutionMap because, as the persona definition states, some TCO-oriented, 80/20 rule businesses favor “a combination of software capability and supporting services to contractually deliver results and a defensible ROI; pre-loaded capabilities, content, and know-how” over a powerful technology tool that may also be complex relative to their needs. Read more about the Turn-Key persona here.

Full List of Providers in Contingent Workforce & Services (CW/S)


The full list of providers includes:

* Beeline
* Coupa
* Elevated Resources
* Field Nation
* Shiftgig
* Shortlist
* SirionLabs
* TalentNet
* Talmix
* TalonFMS
* Upwork Enterprise
* VectorVMS
* VNDLY
* Workforce Logiq — NEW
* WorkMarket (ADP)

Get a first look at the Spring/Q1 2020 SolutionMap comparative quadrant graphics here.

(Insider members: Access the latest Provider Scoring Summary reports right here.)

SolutionMap: CW/S Contract Services/Statement of Work (SOW) — Q1 2020

Spend Matters - Free Research Download

This report contains the Contract Services/SOW SolutionMap, a comparative analysis of contingent workforce & services technology solution providers addressing contracted services and statement of work for Q1 2020.

SolutionMap: CW/S Direct Sourcing of Workforce/Services — Q1 2020

Spend Matters - Free Research Download

This report contains the Direct Sourcing of Workforce/Services (DSW/S) SolutionMap — formerly known as "Independent Contract Workers" — a comparative analysis of contingent workforce & services technology solution providers addressing the sourcing of ICWs and small firms in a relatively direct manner for Q1 2020.

SolutionMap: CW/S Temp Staffing — Q1 2020

Spend Matters - Free Research Download

This report contains the Temp Staffing SolutionMap, a comparative analysis of contingent workforce & services technology solution providers addressing temp staffing for Q1 2020.

Q4 2019 Contract Services/Statement of Work: Provider Scoring Summary

This SolutionMap scoring summary analyzes a select group of Contract Services/Statement of Work solution providers. It is part of our Q4 2019 SolutionMap report series, also with coverage Direct Sourcing of Workforce/Services and Temp Staffing solution providers.

Q4 2019 Direct Sourcing of Workforce/Services: Provider Scoring Summary

This SolutionMap scoring summary analyzes a select group of solution providers for Direct Sourcing of Workforce/Services. It is part of our Q4 2019 SolutionMap report series, also with coverage of Temp Staffing and Contract Services/Statement of Work providers.

Q4 2019 SolutionMap Release Notes: Contingent Workforce & Services (CW/S) Enterprise Technology Solutions — Temp Staffing, Contract Services/Statement of Work (SOW), Direct Sourcing of Workforce/Services

Q4 2019 marks the sixth research cycle for Spend Matters’ Contingent Workforce & Services (CW/S) “enterprise technology” SolutionMap, the sourcing and management of three underlying spend categories: Temp Staffing, Contract Services/Statement of Work and Direct Sourcing of Workforce/Services (formerly Independent Contract Workers, or ICW).

Beginning in Q3 2019, Spend Matters changed the name of the Independent Contract Workers (ICW) category to Direct Sourcing of Workforce/Services, primarily to express the proper scope of the category’s coverage of those solution providers that enterprises use to source and manage both workers and small services firms in a relatively direct manner. (At the very least, a traditional supplier’s role is more limited and the technology solution enables more direct sourcing and talent management by an end-client.)

The full list of providers in the Q4 2019 CW/S SolutionMap includes:

— Beeline
— Coupa
— Elevated Resources
— Field Nation
— Shiftgig
— Shortlist
— SirionLabs
— TalentNet
— Talmix
— TalonFMS
— Upwork Enterprise
— VectorVMS
— Vndly
— WorkMarket (ADP)

As noted further below, a vendor may participate in a SolutionMap category but may not necessarily appear on the SolutionMap comparative quadrant graphics (get a first look here).

Given Spend Matters’ procurement orientation, we evaluate “enterprise technology” vendors within a source-to-pay (S2P) reference model. In other words, we look at vendors in terms of their capabilities that address some or all enterprise requirements that arise within an S2P lifecycle (i.e., from supplier sourcing to worker or supplier payment).

We have gathered extensive business profile information, have more than 100 active customer survey references and have assigned scores to specific solution capabilities (RFI line items) ranging from well over 100 to about 300, depending upon how many SolutionMap categories a particular vendor participated in.