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Q3 2019 SolutionMap Release Notes: Contingent Workforce & Services (CW/S) Enterprise Technology Solutions — Temp Staffing, Contract Services/Statement of Work (SOW), Direct Sourcing of Workforce/Services

Q3 2019 marks the fifth research cycle for Spend Matters’ Contingent Workforce & Services (CW/S) “enterprise technology” SolutionMap, the sourcing and management of three underlying spend categories: Temp Staffing, Contract Services/Statement of Work and Direct Sourcing of Workforce/Services (formerly Independent Contract Workers, or ICW).

Beginning in Q3, Spend Matters has changed the name of the Independent Contract Workers (ICW) category to Direct Sourcing of Workforce/Services, primarily to express the proper scope of the category’s coverage of those solution providers that enterprises use to source and manage both workers and small services firms in a relatively direct manner. (At the very least, a traditional supplier’s role is more limited and the technology solution enables more direct sourcing and talent management by an end-client.)

The full list of providers in the Q3 2019 CW/S SolutionMap includes:

  • Beeline
  • Coupa
  • Elevated Resources
  • Field Nation
  • Shiftgig
  • Shortlist
  • SirionLabs
  • TalentNet
  • Talmix
  • TalonFMS
  • Upwork Enterprise
  • VectorVMS
  • Vndly
  • WorkMarket (ADP)
Three new providers joined SolutionMap in Q3 for the first time:
  • Elevated Resources — participating in the Temp Staffing category
  • Shiftgig — participating in the Direct Sourcing of Workforce/Services category
  • VectorVMS — participating in the Temp Staffing category
As noted further below, a vendor may participate in a SolutionMap category but may not necessarily appear on the SolutionMap comparative quadrant graphic.

Given Spend Matters’ procurement orientation, we evaluate “enterprise technology” vendors within a source-to-pay (S2P) reference model. In other words, we look at vendors in terms of their capabilities that address some or all enterprise requirements that arise within an S2P lifecycle (i.e., from supplier sourcing to worker or supplier payment).

We have gathered extensive business profile information, have more than 100 active customer survey references and have assigned scores to specific solution capabilities (RFI line items) ranging from well over 100 to about 300, depending upon how many SolutionMap categories a particular vendor participated in.

Q3 2019 Direct Sourcing of Workforce/Services: Provider Scoring Summary

This SolutionMap scoring summary analyzes a select group of solution providers for Direct Sourcing of Workforce/Services. It is part of our Q3 2019 SolutionMap report series, also with coverage of Temp Staffing and Contract Services/Statement of Work providers.

Q2 2019 SolutionMap Release Notes: Contingent Workforce & Services (CW/S) Enterprise Technology Solutions — Temp Staffing, Contract Services/Statement of Work (SOW), Independent Contract Workers (ICW)

Q2 2019 marks the fourth research cycle for Spend Matters’ Contingent Workforce & Services (CW/S) “enterprise technology” SolutionMap, the sourcing and management of three underlying spend categories:Temp Staffing, Contract Services/Statement of Work and Independent Contract Workers (ICW).

The providers in the Q2 2019 CW/S SolutionMap include Beeline, Coupa (formerly Coupa-DCR Workforce), Field Nation, Shortlist, SirionLabs, TalentNet, Talmix, TalonFMS, Upwork Enterprise, Vndly and WorkMarket (ADP).

Given Spend Matters’ procurement orientation, we evaluate “enterprise technology” vendors within a source-to-pay (S2P) reference model. In other words, we look at vendors in terms of their capabilities that address some or all enterprise requirements that arise within an S2P lifecycle (i.e., from supplier sourcing to worker or supplier payment).

In this CW/S research cycle, there were no new providers, and again limited participation in the Temp Staffing and Contract Services/SOW SolutionMap categories. However, a good number of key vendors have expressed interest in participating in upcoming cycles.

There continues to be vibrant interest in participation by vendors in the emergent Independent Contract Workers (ICW) SolutionMap category.

We have gathered extensive business profile information, received 75 customer survey references and have assigned scores to specific solution capabilities (RFI line items) ranging from well over 100 to about 300, depending upon how many SolutionMap categories a particular vendor participated in.

This SolutionMap Insider research note provides insight into our methodology and additional changes in the Q2 2019 SolutionMap release.

Shortlist: What Makes It Great (Independent Contract Workers Analysis)

Shortlist is a provider of an enterprise technology solution that enables organizations to source, on-board, manage, directly engage and pay their independent contract workers (ICWs).

Its offering was recently evaluated in Spend Matters’ SolutionMap framework with the Independent Contract Workers (ICW) enterprise solution category. That segment is the most dynamic part of the contingent and workforce and services (CW/S) procurement technology market, which also includes SolutionMap’s Temp Staffing (Vendor Management Systems/VMS) and Contract Services/Statement of Work solution segments.

Most ICW enterprise solutions have emerged over the past five years within the context of the so-called gig, freelance and peer-to-peer “economies” — a world of innovative platforms like Uber and Airbnb versus the establishment world of enterprise software applications inhabited for decades by providers like SAP and Oracle.

While some new providers have stood up external platforms like online marketplaces that function effectively as third-party suppliers of talent, others have stood up enterprise software solutions that organizations can use to source and manage talent in ways that VMS, ATS and HRIS systems cannot. Shortlist falls within this latter category.

Shortlist provides a comprehensive, fit-for-purpose software solution that can be used by organizations to manage their independent contract workers (ICWs) and small-scale service providers (SSPs). The solution provides support in almost every aspect of the ICW/SSP source-to-pay lifecycle.

Q1 2019 SolutionMap Release Notes: Contingent Workforce & Services (CW/S) Enterprise Technology Solutions — Temp Staffing, Contract Services/Statement of Work (SOW), Independent Contract Workers (ICW)

Q1 2019 Spend Matters SolutionMap procurement software company rankings

Q1 2019 marks the third research cycle for Spend Matters’ Contingent Workforce & Services (CW/S) “enterprise technology” SolutionMap, the sourcing and management of three underlying spend categories:Temp Staffing, Contract Services/Statement of Work and Independent Contract Workers (ICW).

The providers in the Q1 2019 CW/S SolutionMap include Beeline, Coupa-DCR Workforce, Field Nation, Shortlist, SirionLabs, TalentNet, Talmix, TalonFMS, Upwork Enterprise, Vndly and WorkMarket (ADP).

Given Spend Matters’ procurement orientation, we evaluate “enterprise technology” vendors within a source-to-pay (S2P) reference model. In other words, we look at vendors in terms of their capabilities that address some or all enterprise requirements that arise within an S2P lifecycle (i.e., from supplier sourcing to worker or supplier payment).

In this third CW/S research cycle, there was again limited participation in the Temp Staffing and Contract Services/SOW SolutionMap categories. However, a good number of key vendors have expressed interest in participating in upcoming cycles.

There continues to be vibrant interest in participation by vendors in the emergent Independent Contract Workers (ICW) SolutionMap category.

We have gathered extensive business profile information, received well over 30 client reference surveys and have assigned scores to specific solution capabilities (RFI line items) ranging from well over 100 to about 300, depending upon how many SolutionMap categories a particular vendor participated in.

TalonFMS: What Makes It Great (Independent Contract Workers SolutionMap Analysis)

Lystable

TalonFMS is a provider of talent management and direct sourcing technology that enables organizations that are looking to source, manage and leverage independent contract workers (ICWs). TalonFMS’s technology solution was recently evaluated in Spend Matters’ SolutionMap framework with the Independent Contract Workers enterprise solution category. The ICW solution segment is the most dynamic part of the contingent workforce and services (CW/S) procurement technology market, which also includes SolutionMap’s Temp Staffing (Vendor Management Systems/VMS) and Contract Services/Statement of Work solution segments.

Unlike solutions for Temp Staffing or Contract Services/SOW, most ICW enterprise solutions have emerged over the past five years within the context of the so-called gig, freelance and peer-to-peer “economies.” While some new providers have developed external platforms like online marketplaces that function effectively as third-party suppliers of talent, others have developed enterprise software solutions that organizations can use to source and manage independent contract talent in ways that VMS, ATS and HRIS systems cannot. TalonFMS falls within this latter category.

TalonFMS provides a fit-for-purpose enterprise software solution that organizations can use to source and organize, gain visibility into and establish control over their external workers they engage as contract independents and not as employees of staffing suppliers. A young company launched in 2015, TalonFMS already covers most of the important ICW management requirements cost-effectively for any size and type of organization, and it boasts the highest client survey score among its peers in the ICW solution category.

Q4 2018 Independent Contract Workers: Provider Scoring Summary

This SolutionMap scoring summary analyzes a select group of Independent Contract Worker solution providers. It is part of our Q4 2018 SolutionMap report series, also with coverage of Temp Staffing and Contract Services/Statement of Work providers.

Q4 2018 SolutionMap Release Notes: Contingent Workforce & Services (CW/S) Enterprise Technology Solutions — Temp Staffing, Contract Services/Statement of Work (SOW), Independent Contract Workers (ICW)

Q4 2018 marks the second research cycle for Spend Matters’ Contingent Workforce & Services (CW/S) “enterprise technology” SolutionMap, the sourcing and management of three underlying spend categories: Temp Staffing, Contract Services/Statement of Work and Independent Contract Workers (ICW).

The providers in the Q4 2018 CW/S SolutionMap include Beeline, Coupa-DCR Workforce, Field Nation, Shortlist, SirionLabs, TalentNet, Talmix, TalonFMS, Upwork Enterprise, Vndly and WorkMarket (ADP).

Given Spend Matters’ procurement orientation, we evaluate “enterprise technology” vendors within a source-to-pay (S2P) reference model. In other words, we look at vendors in terms of their capabilities that address some or all enterprise requirements that arise within an S2P lifecycle (i.e., from supplier sourcing to worker or supplier payment).

In this second CW/S research cycle, there was again limited participation in the Temp Staffing and Contract Services/SOW SolutionMap categories. However, a good number of key vendors have expressed interest in participating in upcoming cycles.

There continues to be vibrant interest in participation by vendors in the emergent Independent Contract Workers (ICW) SolutionMap category. There are two new participants, Shortlist and Talmix, in Q4, and there are several other vendors interested in participating in upcoming cycles.

We have gathered extensive business profile information, received well over 30 client reference surveys and have assigned scores to specific solution capabilities (RFI line items) ranging from well over 100 to about 300, depending upon how many SolutionMap categories a particular vendor participated in.

TalentNet: What Makes It Great (Independent Contract Workers SolutionMap Analysis)

Lystable

TalentNet — a provider of talent acquisition, talent management and direct sourcing technology — enables organizations that are looking to source, manage and leverage independent contract workers (ICWs). TalentNet’s technology solution was recently evaluated in Spend Matters’ SolutionMap framework with the Independent Contract Workers (ICW) enterprise solution category. The ICW solution segment is the most dynamic part of the contingent and workforce and services (CW/S) procurement technology market, which also includes SolutionMap’s Temp Staffing (Vendor Management Systems/VMS) and Contract Services/Statement of Work solution segments.

Most ICW enterprise solutions have emerged over the past five years within the context of the so-called gig, freelance and peer-to-peer “economies” — a world of innovative platforms like Uber and Airbnb versus the establishment world of enterprise software applications inhabited for decades by providers like SAP and Oracle. While some new providers have stood up external platforms like online marketplaces that function effectively as third-party suppliers of talent, others have stood up enterprise software solutions that organizations can use to source and manage talent in ways that VMS, ATS and HRIS systems cannot. TalentNet falls within this latter category.

TalentNet provides a fit-for-purpose enterprise software solution that can be used within the context of contingent workforce management and/or talent acquisition programs. The “TalentCommunity” module enables enterprises to develop, scale and manage their own independent contract workforce using online private and public talent communities. The “TalentBench” module provides business users with a range of capabilities to manage and direct-source independent workers within those categories.

Field Nation: What Makes It Great (Independent Contract Workers Analysis)

talent management

Field Nation offers a specialized enterprise technology solution and online marketplace that enables the sourcing, dispatching management and payment of independent field tech contractors. The provider competes in the enterprise solution category that Spend Matters’ SolutionMap calls Independent Contract Workers (ICW), the most dynamic segment of the contingent and workforce and services (CW/S) procurement software market, which also includes the Temp Staffing (Vendor Management Systems/VMS) and Contract Services/Statement of Work solution segments.

Today’s ICW solutions have their roots in the so-called gig, freelance and peer-to-peer economies — the new world of platforms, like Uber and Airbnb, versus the established world of enterprise software applications inhabited for decades by the likes of SAP and Oracle. Field Nation is a specialized solution that supports organizations (mostly service management companies, in addition to value-added resellers and sometimes OEMs) that are responsible for installing and maintaining technology/equipment across geographically dispersed business locations of technology/equipment owners/lessees.

Field Nation’s clients typically maintain a W2-employee field installation and maintenance workforce, but — to an extent — supplement it by sourcing and engaging independent field tech contractors in different locations through Field Nation’s online marketplace platform. Field Nation has recently augmented its enterprise functionality and services, branded Field Nation ONE, which is also its blended workforce management software. And it has plans to expand its work/expertise categories beyond technology/equipment.

Where does that offering fit into the burgeoning ICW market? As of September 2018, Spend Matters’ SolutionMap contains functional and customer satisfaction benchmarks on more than 50 vendors within the procurement software market, including six providers in the ICW segment. To understand where Field Nation stands out most and helps set the bar for the ICW segment — and why should this matter for procurement and HR organizations — let’s delve into the SolutionMap benchmark and explore what makes Field Nation great.

“What Makes It Great” is a recurring column that shares insights from each quarterly SolutionMap report for SolutionMap Insider subscribers. Based on both our rigorous evaluation process and customer reference reviews, each brief offers quick facts on the provider, describes where it excels, provides hard data on where it beats the SolutionMap benchmark and concludes with a checklist for ideal customer scenarios in which procurement, finance and supply chain organizations should consider it.