practitioner Content

IT procurement and ITAM: A blossoming relationship in asset management that you can’t afford to ignore


Over the course of the last decade the discipline of IT asset management has been slowly rising out of the shadows. It was once the back-office team known for "counting computers," but has pulled itself out of the basement and up to the more senior levels of the business. In fact, according to research by the ITAM Review in 2018, 37% of ITAM practitioners were already reporting directly to the C-suite, and according to Martin Thompson, founder of the ITAM Forum, a non-profit organization that champions the ITAM industry, this trend is continuing to grow.

So what is ITAM, and what does it have to do with procurement? Harinder Bansal, Head of IT Procurement at Motability Operations Ltd, shares his thoughts on why the procurement/ITAM relationship is mutually beneficial.

How to make the case for procurement technology investment: Expert practitioners share their tips

Buying procurement technology

Spend Matters SolutionMap offers a helpful benchmark when a company is ready to identify a procurement technology provider to support its procurement business processes, and our new TechMatch℠ tool can get you a shortlist fast. But before you get to this point, you must successfully make the case for investment within your organization, and that’s a major hurdle for many. This article is part of Spend Matters' new 5-step "Guide to Buying Procurement Tech." Read this article to find out what procurement leaders have to say about making the case for investment.

Women in Procurement Wednesday: Maria Prince on equity and taking a seat at the table

Whether it be in procurement, supply chain or any other field today, diversity, equity and inclusion (or DEI) are immensely important. Of those three components, many in the procurement field are focusing on equity.

“Equity” and “equality” may sound very similar to some. However, there is a clear distinction between the two — one that Maria Prince, the Vice President of the National Minority Supplier Development Council (NMSDC), detailed in a recent Women in Procurement interview.

Procurement in Practice — Handling unique sourcing complexities at Carnival Cruise Line

Carnival Cruise Line

Carnival Cruise Line Chief Procurement Officer Norbert Dean joins us for this month's Procurement in Practice interview, which gives procurement professionals insights into how major players in the market handle issues that affect all procurement practitioners. Today, Dean discusses procurement technology and explains why sourcing for a 24/7, constantly moving operation poses some unique sourcing challenges.

“The difference between this industry and others, is that people stay on board. So it’s rather like sourcing for a giant hotel in terms of the breadth of products and services required. That might be the combination of food and beverages, the medical items and equipment, and especially PPE right now, the consumables people use every day, the hotel goods or the cleaning products and services. And then you have to factor in the quarterly and annual necessities, like changing out the TVs and mattresses — it’s a year-round operation," he says. "... It’s a tricky business when it comes to delivery times for all goods and services; they must be on time, because when the ship leaves, it leaves."

The Edbury Daley ‘Insider’ word on the procurement and supply chain technology market — Hiring Q1 2021


The Edbury Daley “Procurement and Spend Management Insider” report for spring 2021 is out. Published twice a year by international procurement and supply recruitment firm Edbury Daley, Insider maps M&A activity, key senior role moves, major market events and trends, changing skillset requirements and demands on solution providers to the European procurement technology and consulting markets. All this information, gathered in one place, is important reading for any senior procurement practitioner or consultant, especially those in need of an in-depth understanding of the recruitment landscape.

Looking at the hiring landscape for Q1 2021, it finds that supply chain risk, visibility and resilience, Environmental Social Governance (ESG) and data literacy will be the dominant themes affecting both technology and people. “The good news,” the report says, “is that both the technology and the people are stepping up to those challenges and that is something to celebrate.”

Procurement in 2030: More change coming than ever before


We talked to Dave Jones, indirect and IT procurement leader, to understand more about his session at the forthcoming eWorld event.

You’ll see from the agenda that there is an abundance of content streams to choose from. All are run by people rich in experience who are ready to share their learnings and personal take on the great issues of our industry today. David has worked with several large businesses including Waitrose, Efficio and Vodafone, and until very recently was a member of the leadership team with John Lewis Partnership where they undertook a complete digital transformation of the source-to-settle landscape. He believes that we will see more change in procurement over the next five to 10 years than we have experienced in the last 20. So his session will cover the key trends he sees, what it means for everyone involved with procurement and how you can prepare for them.

New Hackett research: Spend cost reduction back at the top of the CPO agenda

CPO agenda supply

The Hackett Group has published its latest research into CPO key issues for 2021. “Procurement must continue to focus on its core mission of spend cost reduction,” the report states, “leveraging digital tools and business partnerships to maximize savings. For example, specialized procurement technologies can elevate the strategic sourcing process, and leveraging new data sources can widen the marketing intelligence available to sourcing teams.” It goes on to lay out the top 10 priorities for CPOs this year, with supporting commentary, graphics and call to action. Here's an overview of the main themes.

Procurement in Practice: Sustainability — Getting from the pledge to action at Bayer

sustainability at Bayer

Bayer Chief Procurement Officer Thomas Udesen joins us for this month's Procurement in Practice interview, which gives procurement professionals insights into how major players in the market handle issues that affect all procurement practitioners. Today, Thomas makes the case for why companies should see sustainability as good business, not just a buzzword to throw around. It also has a lot to do with digital transformation, he says.

“It takes a lot of work initially to harmonize all your processes globally to obtain real-time access to all transactions, which a lot of procurement teams struggle with, especially those in SMEs with fewer resources," Thomas says. "But it is precisely those firms that can make a real difference, since they represent 80% of the world economy and form the backbone of business. So it’s crucial they understand the long-term advantage and that the hard work upfront — which includes fixing taxonomies, data maintenance, process alignment and leveraging digitalization — pays off when you have a real handle on sustainability."

Getting to a global procurement function with Fujitsu at eworld 2021

Fujitsu at eworld

The opening keynote at eworld March 2021 will be from Dr. Clive Rees, Vice President, International Chief Procurement Officer at Fujitsu. He will be talking about his experience of moving towards a global procurement function in “The Good, the Bad and the Global.” Clive has responsibility for all indirect spend at Fujitsu globally. In a career spanning more than 35 years in the procurement sector, he has worked across various industries, negotiated large outsourcing and off-shoring deals, and set procurement strategy across continents. So it will be fascinating to hear his experience of journeying through a procurement transformation from disparate country purchasing departments to a category- and country-focused global team to garner greater value from the supplier base and deliver greater savings to the stakeholder.

Procurement in Practice: ‘It’s always the people at the end of the supply chain that get squeezed’

publishing supply chain

Spend Matters is running a series of interviews with senior procurement and supply chain practitioners to highlight and share common experiences with their peers. We are discussing their challenges, their thoughts on people, process and technology, and their concerns or hopes for the future, across many industries.

The publishing industry, like all industries in recent years, has seen huge shifts in technology to help them operate, particularly within the supply chain. Often thought of as part of the analogue age of the dusty printing press, the industry and the supply chain that surrounds it has moved on: books have moved to digital, inkjet has paved the way for shorter print runs that are closer to the location of sale, and print on demand has seen extended use.

We spoke with someone who has 25 years of experience working in various roles within the industry, but primarily as Head of Supply Chain Operations at Cambridge University Press (UK) and as Publishing Services Manager at Elsevier (MA US). Simon Crump, now with SGC Publishing Consultants Ltd., has faced the challenges of running geographically dispersed production and supply chain operations. He understands the challenges of keeping to budget, driving management teams, allocating people and resource to large projects, all while navigating risk – subjects all procurement and supply professionals with are familiar with.

Deutsche Telekom Services Europe – People are key to transforming digital processes

digital processes

Deutsche Telekom Services Europe (DTSE) is known as the innovation-building speedboat of the telecommunications giant Deutsche Telekom Group. Like many large organizations in recent years DTSE has turned its attention to technology to help improve effectiveness, efficiency and customer experience, and to boost the firm’s agility and resilience for the future. For DTSE that journey began 10 years ago, when Peter Tasev, Senior Vice President of Procure to Pay, recognized the need for a standardized accounting process across the group. This was the beginning of what turned into the construction of a centralized platform, standardized master data and standardized processes across the whole procure-to-pay ecosystem. It resulted in decreased costs, increased quality and customer satisfaction, and contributed to the identification of new revenue streams and growth through innovation and technology.

It has been a long journey to systematically increase the scope and scale of the programme across departments, but has now changed the way business is done throughout shared services. We were interested to understand from Peter what the drivers for change had been, the challenges he and his team faced during the P2P transformation, the triumphs and the learnings.

Is coaching the missing link as an accelerator to embed Category Management capability?

category management

Future Purchasing regularly talks to new clients who tell us that they have tried category management several times but never make it stick, is this true of your organization? In this article, we will explore coaching as the missing link in sustaining and embedding category management.