T&E Content

Learning From T&E: Coupa, Xpenser, and Expense Submission Serendipity [PRO]

Stand-alone Travel and Expense (T&E) - minus travel booking - is a somewhat quirky stepchild in the world of corporate spend buying, tracking, and compliance. In general, the experience of T&E tools has improved dramatically for typical frontline users in the past decade. Anyone who was forced to use an earlier version of Concur, Ariba, or others in the earlier procurement days will testify to the fact the applications were disenchanting (to put it mildly) for users – they made compliance time-consuming. The tools were as onerous, mean, and cumbersome as the surly folks behind the procurement scenes tasked with T&E policy and approvals. Both were, well, mean.

Busy Summer for Concur – Lands 15-year GSA Contract and Expands Small Business T&E Solution [Plus+]

Concur is clearly enjoying the expanded sales force footprint helping them reach an enormously fragmented market segment. In fact, Concur is ambitiously giving advisors a free Concur Small Business Edition account for training and personal use as well as a dedicated specialist to help the advisor and their clients get the most out of the Concur solution. Marketing 101: get the customer to take the first sip! It’s a clever model that seems to be working and might be worth emulating for other solution providers with small and mid-market products.