Holding Managed Services Providers (MSPs) Accountable to a BPO-Based Standard (Part 3) [Plus +]

Consider that during the initial years of a services procurement outsourcing initiative involving legal spend, that pursuing e-billing programs that enable rate management and better invoice tracking along with formal rate management programs and related benchmarking, rate/value alignment and volume discounting is most likely to deliver optimal near-term results. Yet in most cases, in the out-years of a multiple-year legal spend management program, it makes sense to move to such areas as law firm selection, alternative fee arrangements, resource optimization [...]

Down the Procurement Pub with Basware, Copenhagen, Windrush, Sun and LUMP

My colleague Nancy Clinton and I didn't want to go to Copenhagen for ProcureCon Indirect, it really is just duty calling, the need to bring […]

Public Spend Forum – Public Procurement Highlights from this Week

Public Spend Forum (PSF) is a public sector procurement global community and market intelligence platform dedicated to improving public procurement and the public sector market. […]

ProcureCon Indirect Day Two – Entrepreneurial Banks, Robots and Airports

Day two at ProcureCon Indirect was chaired by Richard Beaumont – both he and Cath Hill of CIPS yesterday were excellent in that role, despite […]

De La Rue Backs Down On Passport Procurement Challenge

De La Rue announced yesterday that they will not after all challenge the decision to award the new passport production contract to Gemalto.  The BBC […]

bidmode: Vendor Introduction (Part 1) — Background and Solution Overview [PRO]

Those who think the sourcing optimization market is wrapped up by incumbent technology would be wrong. For at least the last few months, procurement organizations interested in sourcing optimization have had their choice of five different providers: SAP Ariba, Coupa, Jaggaer, Keelvar and SynerTrade. To this list, we can now add a sixth option: bidmode. Among the first five on the list, currently available choices and capability vary significantly. SAP Ariba, the newest entrant, has big ambitions but limited capability. [...]

Catch-Up With Coupa – Acquisitions & Enhancements Increase Capability Further

We were disappointed to miss the Coupa European Executive Symposium in March, but luckily we were able to catch up recently with the EMEA Senior […]

CIPS Fellows Ride The Mail Rail! (And Learn About Royal Mail Procurement …)

The CIPS Fellows events calendar is very impressive these days, thanks to Shirley Cooper and her dedicated associates on the committee. (Can you spot Shirley […]

Vroozi: Vendor Snapshot Update (Part 2) — Strengths, Weaknesses, Customer Perspective, Competition and Summary [PRO]

Vroozi typifies the speed of innovation happening within the broader source-to-pay market in recent quarters. While much of our original Spend Matters Vendor Snapshot from early 2017 on Vroozi remains descriptive of the provider (see Part 1, Part 2 and Part 3), Vroozi has picked up its pace of innovation. This two-part Spend Matters PRO Vendor Snapshot Update provides a refresh of our previous analysis of Vroozi. Part 2 provides updated strengths and weaknesses, customer reference insight, competitive landscape observations and summary recommendations on [...]

Greetings From Copenhagen – Day One of ProcureCon Indirect

Greetings from wonderful, wonderful Copenhagen (our older readers will understand the reference …).  My first experience of the city was as a 20-year old student, […]

Open Opps Offers Platform and Tools to Analyse Public Procurement Spend Data

We’ve been keeping an eye on the new(ish) platform called Open Opps (as in “opportunities”).  The firm behind it is run by Ian Makgill, who […]

Vroozi: Vendor Snapshot Update (Part 1) — Updated Facts, Footprint and Enhancements [PRO]

The e-procurement and invoice-to-pay technology markets, which we collectively describe as procure-to-pay (P2P), provide incredible choice to software customers today. Not only are these sectors not yet consolidated, there also are a range of smaller technology providers that are seldom invited to the shortlist and selection dance as often as they should be. Within e-procurement especially, Vroozi is one provider that fits this description perfectly. Spend Matters originally published a Vendor Snapshot on Vroozi in early 2017 (see Part 1, [...]