Reminder – webinar tonight on “Managing Complex Services Categories”

For those of you who didn't check in yesterday (and what else could you possibly have been doing on a sunny Bank Holiday Monday), I'm speaking as part of a webinar this evening that you are very welcome to join.

It is a SIG (Sourcing Interest Group) / Emptoris webinar titled "Managing Complex Services Categories".

The main attraction isn't me however; it is a case-study from Motorola. They've got a good real life example to talk about, showing how they've implemented some of the principles behind managing complex service categories (like contingent / temporary labour, IT services)  and got some significant benefits.

It's free to join in; and you can register here. Look forward to "meeting" some of you perhaps through the wonders of the web later; I'd buy you a beer afterwards if only that was manageble in cyberspace!

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