For those of you who didn't check in yesterday (and what else could you possibly have been doing on a sunny Bank Holiday Monday), I'm speaking as part of a webinar this evening that you are very welcome to join.
It is a SIG (Sourcing Interest Group) / Emptoris webinar titled "Managing Complex Services Categories".
The main attraction isn't me however; it is a case-study from Motorola. They've got a good real life example to talk about, showing how they've implemented some of the principles behind managing complex service categories (like contingent / temporary labour, IT services) and got some significant benefits.
It's free to join in; and you can register here. Look forward to "meeting" some of you perhaps through the wonders of the web later; I'd buy you a beer afterwards if only that was manageble in cyberspace!
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