I plan to cover it in more depth, but just a link for now to the latest Spend Matters 'Compass' report. This is the second in the series on services spending and is titled "Services Spend - Beyond Contingent Labour". The sub-title is "Achieving and implementing savings across previously unmanaged categories" and that pretty well sums up the content, which is an insightful and in-depth look at this topic.
You need to fill in a quick registration form to access this, but it is free and well worth the effort.
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