Tag Archives:
Shared Services

Report Recommends Abolishing Council, Citing Loss of Spending Control

We wrote here about the problems at Northamptonshire County Council (NCC), both generally and looking at the issues around their outsourced service businesses, including a […]

Government New Shared Services Strategy

Something else that got somewhat lost in the Carillion furore in the UK public sector was the publication of a new shared services strategy for […]

Crown Hosting – A Surprising Government Shared Service Story

The UK government has developed a number of shared services over the years where the model is a joint venture between a private sector provider […]

Down the Procurement Stadium with West Ham, Shared Services, SSRO and Lazarus

My good friend David Smith (CIPS Past President etc.) took me to see my team, Sunderland, play at West Ham's new ground, the Olympic Stadium […]

NHS Trusts “Back Office Consolidation” – A Month to Plan Is Ridiculous

The state of crisis in the National Health Service has taken a back seat to other news issues in the last few weeks, but it […]

NAO Verdict on UK Government’s Shared Service Centres – A Fiasco

We will come back to the NAO report on Government’s commercial performance later this week, but another NAO report issued on Friday deserved an immediate […]

Benchmarking Report Finds Weakness When AP and Procurement Are Separate

The “2015 Financial Leaders’ Benchmarking Report - Global Essential Insight from AP, P2P and Shared Services,” was published very recently by APEX Analytix. The report […]

Government shared services delays – the FT picks up on our story

You may remember we featured our exclusive story a couple of weeks back about delays to the UK Cabinet Office Shared Service Centre programme. Operation […]

Exclusive! Delays hit arvato’s government shared services centre

The UK government’s programme to develop an effective shared service programme for all Whitehall departments has been hit by delays, we’ve learnt. The independent Shared […]

Stephen Kelly interview – Cabinet Office COO on shared services (part 2)

Here’s part 2 of my interview with Stephen Kelly, COO at the Cabinet Office, covering the UK government’s plans for SSCs (shared service centres). So […]

Stephen Kelly interview – Cabinet Office COO on UK Government Shared Services – Exclusive!

We’ve previously mentioned the UK government’s programme for shared services across the central departments, and last week I got the chance to meet Stephen Kelly, […]

NHS Shared Business Services – were we wrong to be positive?

We wrote about the National Health Service Shared Business Services operation before Christmas, and also mentioned here that Howard Clark had published a very interesting […]